You may be unable to send a fax that you saved as a draft in Windows Fax and Scan if the fax does not have a cover page
| Article ID | : | 927815 |
| Last Review | : | March 15, 2007 |
| Revision | : | 1.3 |
SYMPTOMS
Back to the topCAUSE
| • | You save a fax as a draft. |
| • | This draft does not have a cover page |
| • | Then you send a different fax that includes a cover page.
Note After you send the fax with a cover page, that cover page becomes the default cover page in Windows Fax and Scan. |
| • | You open the draft that you saved, and you then click Send. |
This issue occurs because the default cover page is automatically selected when you reopen the draft to send it. Cover page notes are saved together with the draft’s cover page. For a fax that has its cover page set to (None), cover page notes for that fax do not exist. Therefore, the fax is not sent successfully.
RESOLUTION
| 1. | Right-click the draft that you saved with the cover page set to (None), and then click View.
Note If you have sent any other faxes with cover pages, the cover page for your draft will now be set to the default cover page. |
| 2. | Select a cover page other than the default or (None). |
| 3. | On the File menu, click Save. |
| 4. | On the File menu, click Close. |
| 5. | Right-click the draft, and then click View. |
| 6. | Change the cover page to (None). |
| 7. | Click Send. |
APPLIES TO
| • | Windows Vista Business |
| • | Windows Vista Enterprise |
| • | Windows Vista Ultimate |
| • | Windows Vista Business 64-bit edition |
| • | Windows Vista Enterprise 64-bit edition |
| • | Windows Vista Ultimate 64-bit edition |
Keywords:Â |
kbexpertisebeginner kbfax kbhowto kbprb KB927815 |
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