Open Software Solutions

In this scenario, the validation does not pass the Validate Operating System Versions test in the System Configuration group. Additionally, you receive the following error message:

This occurs even though the computer is running a supported installation of Windows Server 2008. This problem occurs when you run the Validate a Configuration Wizard on computers that have the following Windows installations:

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Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a Hotfix download available section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

Note The Hotfix download available section and the online request forms display the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You can apply this hotfix on Windows Server 2008-based computers that have the Failover Clustering feature installed or on Windows Vista-based computers that have Remote Server Administration Tools installed.

Restart requirement

You do not have to restart the computer after you apply this hotfix. However, you must restart the Validate a Configuration Wizard.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2008, 32-bit editions

Windows Server 2008, Itanium-based versions

Windows Server 2008, 64-bit editions

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The following is an example of the message that may appear during cluster validation when an operating system does not meet validation requirements:

For more information about how to validate a failover cluster, visit the following Microsoft Web sites:

For more information about the Microsoft support policy for Windows Server 2008 failover clusters, click the following article number to view the article in the Microsoft Knowledge Base:

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