Open Software Solutions

Consider the following scenario:

•	You use Windows Photo Gallery or Windows Live Photo Gallery on a Windows Vista-based computer or on a Windows XP Service Pack 2 (SP2)-based computer to print an image to the Windows XPS Document Writer.
•	The image in question is an Adobe RGB profile-embedded TIFF image.

In this scenario, the colors may be incorrect.Specifically, the output-image color map may not match the expected color map.

Back to the top

This problem occurs because Windows Photo Gallery or Windows Live Photo Gallery does not correctly use the embedded Adobe RGB color profile when the image is passed to the Windows XPS print driver. This problem occurs when the image uses the Adobe RGB color space.

Back to the top

Windows Vista

Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Windows Vista, x86-based versions

File name	File version	File size	Date	Time	Platform
Photowiz.dll	6.0.6000.20603	291,328	22-May-2007	11:47	x86
Update.mum	Not Applicable	1,969	23-May-2007	14:21	Not Applicable
X86_9e7764f4aebcfe5e60484940a29f397b_31bf3856ad364e35_6.0.6000.20603_none_3e4709df62119632.manifest	Not Applicable	709	23-May-2007	14:21	Not Applicable
X86_microsoft-windows-photo-printing-wizard_31bf3856ad364e35_6.0.6000.20603_none_538f2d68f9062a9b.manifest	Not Applicable	14,265	23-May-2007	14:24	Not Applicable

Windows Vista, 64-bit versions

File name	File version	File size	Date	Time	Platform
Amd64_53ecdfe5589006c0d281f1aacf6735cb_31bf3856ad364e35_6.0.6000.20603_none_54b027445d08a228.manifest	Not Applicable	1,066	23-May-2007	14:21	Not Applicable
Amd64_microsoft-windows-photo-printing-wizard_31bf3856ad364e35_6.0.6000.20603_none_afadc8ecb1639bd1.manifest	Not Applicable	14,309	23-May-2007	14:27	Not Applicable
Photowiz.dll	6.0.6000.20603	399,360	22-May-2007	11:55	x64
Update.mum	Not Applicable	1,969	23-May-2007	14:21	Not Applicable

Back to the top

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

Back to the top

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Back to the top