Open Software Solutions

Consider the following scenario. You connect a PCMCIA storage device to a Windows Vista-based computer. For example, the device may be a PCMCIA card reader. Next, you put the computer to sleep, disconnect the device from the computer, and then wake the computer from sleep. In this scenario, you may experience one of the following problems:

•	The PCMCIA storage device is still listed in Windows Explorer, even though the device was disconnected.
•	When you reconnect the PCMCIA storage device, the device does not work.
•	The computer stops responding (hangs).
•	After the computer has been running for a while, you receive a Stop error message that resembles the following: STOP 0x0000009F (parameter1, parameter2, parameter3, parameter4) DRIVER_POWER_STATE_FAILURE

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Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, x86-based versions

File name	File version	File size	Date	Time	Platform
Aliide.sys	1.2.0.0	17,592	21-Feb-2007	03:35	x86
Amdide.sys	6.0.6000.20541	18,104	21-Feb-2007	03:35	x86
Atapi.sys	6.0.6000.20541	21,688	21-Feb-2007	03:35	x86
Ataport.sys	6.0.6000.20541	110,264	21-Feb-2007	03:37	x86
Cmdide.sys	2.0.7.0	19,128	21-Feb-2007	03:35	x86
Intelide.sys	6.0.6000.20541	17,592	21-Feb-2007	03:35	x86
Msahci.sys	6.0.6000.20541	25,784	21-Feb-2007	03:35	x86
Pciide.sys	6.0.6000.20541	16,056	21-Feb-2007	03:35	x86
Pciidex.sys	6.0.6000.20541	45,240	21-Feb-2007	03:36	x86
Update.mum	Not applicable	2,024	22-Feb-2007	02:05	Not applicable
Viaide.sys	5.1.3790.150	20,152	21-Feb-2007	03:35	x86
X86_mshdc.inf_31bf3856ad364e35_6.0.6000.20541_none_dbb1430d3da06c42.manifest	Not applicable	5,818	22-Feb-2007	02:06	Not applicable

Windows Vista, 64-bit versions

File name	File version	File size	Date	Time	Platform
Aliide.sys	1.2.0.0	18,616	21-Feb-2007	05:10	x64
Amd64_mshdc.inf_31bf3856ad364e35_6.0.6000.20541_none_37cfde90f5fddd78.manifest	Not applicable	5,820	22-Feb-2007	02:43	Not applicable
Amdide.sys	6.0.6000.20541	18,616	21-Feb-2007	05:10	x64
Atapi.sys	6.0.6000.20541	22,712	21-Feb-2007	05:10	x64
Ataport.sys	6.0.6000.20541	124,088	21-Feb-2007	05:12	x64
Cmdide.sys	2.0.7.0	20,664	21-Feb-2007	05:10	x64
Intelide.sys	6.0.6000.20541	19,128	21-Feb-2007	05:10	x64
Msahci.sys	6.0.6000.20541	27,320	21-Feb-2007	05:11	x64
Pciide.sys	6.0.6000.20541	16,056	21-Feb-2007	05:10	x64
Pciidex.sys	6.0.6000.20541	51,384	21-Feb-2007	05:11	x64
Update.mum	Not applicable	2,024	22-Feb-2007	02:05	Not applicable
Viaide.sys	5.1.3790.150	20,664	21-Feb-2007	05:10	x64

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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

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We do not recommend that you disconnect devices from the computer while the computer is asleep or on standby. Instead, disconnect devices when the computer is turned off or when the computer is in a fully operational state. For more information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

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