Open Software Solutions

After you upgrade from Microsoft Windows XP Service Pack 2 (SP2) to Windows Vista, the World Wide Web publishing service is unexpectedly turned on and started. This problem occurs even though this Microsoft Internet Information Services (IIS) component is not installed in Windows XP before the upgrade occurs.

Back to the top

This problem occurs if the following conditions are true:

•	The FTP publishing service was installed and running before you upgraded to Windows Vista.
•	You ran the IIS Lockdown Tool before you upgraded to Windows Vista.

In this scenario, the Windows Vista upgrade logic assumes that the FTP publishing service has a dependency relationship with the World Wide Web publishing service. Therefore, the Windows Vista Setup program installs and starts the World Wide Web publishing service as part of the upgrade.

Note If you do not run the IIS Lockdown Tool before you upgrade to Windows Vista, all the IIS services are turned on after the upgrade. However, the services are stopped.

Back to the top

To resolve this problem, turn off the World Wide Web publishing service in Windows Vista. To do this, follow these steps:

1.	Click Start, type programs and features in the Search box, and then click Programs and Features under Programs.
2.	Click Turn Windows features on or off in the Tasks pane.
3.	Expand Internet Information Services, click to clear the World Wide Web Publishing Service check box, and then click OK.

Alternatively, you can stop and disable the World Wide Web publishing service in the Services item in Control Panel. To do this, follow these steps:

1.	Click Start, type services in the Search box, and then click Services under Programs.
2.	Locate and then double-click World Wide Web Publishing Service in the list of services.
3.	On the General tab, click Stop under Service status.
4.	In the Startup type list, click Disabled, and then click OK.

Back to the top

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

Back to the top