The Work Online button remains visible for an offline folder after you put the folder into suspend mode on a Windows Vista-based computer

The Work Online button remains visible for an offline folder after you put the folder into suspend mode on a Windows Vista-based computer
Article ID : 948885
Last Review : March 14, 2008
Revision : 1.0
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SYMPTOMS

Consider the following scenario:
• You have an offline folder on a Windows Vista-based computer.
• You run an application that uses a client-side caching API to put this folder into suspend mode.

In this scenario, you expect that only this application can be used to make the offline folder work online. However, in Windows Explorer, the Work Online button remains visible and functional for the offline folder.

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RESOLUTION

A hotfix is available to resolve this problem. After you apply this hotfix, the Work Online button disappears when you put the offline folder into suspend mode.

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Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Vista service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451 (http://go.microsoft.com/?linkid=6294451)

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

Registry information

To use this hotfix, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, x86-based versions
File name File version File size Date Time Platform
Package_1_for_kb948885~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,932 27-Feb-2008 02:06 Not Applicable
Package_2_for_kb948885~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,770 27-Feb-2008 02:06 Not Applicable
Package_3_for_kb948885~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,778 27-Feb-2008 02:06 Not Applicable
Package_4_for_kb948885~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,770 27-Feb-2008 02:06 Not Applicable
Package_5_for_kb948885~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,773 27-Feb-2008 02:06 Not Applicable
Package_for_kb948885_client_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,899 27-Feb-2008 02:06 Not Applicable
Package_for_kb948885_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,367 27-Feb-2008 02:06 Not Applicable
Package_for_kb948885_client~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,713 27-Feb-2008 02:06 Not Applicable
Package_for_kb948885_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,405 27-Feb-2008 02:06 Not Applicable
Package_for_kb948885_server~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,431 27-Feb-2008 02:06 Not Applicable
Package_for_kb948885_winpe_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,420 27-Feb-2008 02:06 Not Applicable
Package_for_kb948885_winpe~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,424 27-Feb-2008 02:06 Not Applicable
Update.mum Not Applicable 2,758 27-Feb-2008 02:06 Not Applicable
X86_0fa20d9b2cfeca44f83307a067e4afa3_31bf3856ad364e35_6.0.6000.20779_none_fcdf6ba420f8bd19.manifest Not Applicable 705 27-Feb-2008 02:06 Not Applicable
X86_2efc3228fd74428326e7cb1b9ec8d8af_31bf3856ad364e35_6.0.6000.20779_none_519a9106a1e727ff.manifest Not Applicable 693 27-Feb-2008 02:06 Not Applicable
X86_a3136ce7c38bb95c1a10c896136a56ab_31bf3856ad364e35_6.0.6001.22122_none_304c0389e92b9ff3.manifest Not Applicable 705 27-Feb-2008 02:06 Not Applicable
X86_microsoft-windows-offlinefiles-core_31bf3856ad364e35_6.0.6000.20779_none_9ca8fa32780f0095.manifest Not Applicable 14,337 26-Feb-2008 05:51 Not Applicable
X86_microsoft-windows-offlinefiles-core_31bf3856ad364e35_6.0.6001.22122_none_9ebe466e75135470.manifest Not Applicable 16,070 26-Feb-2008 06:09 Not Applicable
X86_microsoft-windows-rdbss_31bf3856ad364e35_6.0.6000.20779_none_583589177d912613.manifest Not Applicable 6,856 26-Feb-2008 05:56 Not Applicable
Csc.sys 6.0.6000.20779 348,160 26-Feb-2008 02:58 x86
Cscmig.dll 6.0.6000.20779 105,984 26-Feb-2008 05:25 x86
Microsoft-windows-offlinefiles-core-ppdlic.xrm-ms Not Applicable 3,021 26-Feb-2008 05:07 Not Applicable
Csc.sys 6.0.6001.22122 351,232 26-Feb-2008 02:57 x86
Cscmig.dll 6.0.6001.22122 106,496 26-Feb-2008 05:25 x86
Microsoft-windows-offlinefiles-core-ppdlic.xrm-ms Not Applicable 3,050 26-Feb-2008 05:05 Not Applicable
Rdbss.sys 6.0.6000.20779 222,720 26-Feb-2008 02:58 x86
Windows Vista, x64-based versions
File name File version File size Date Time Platform
Amd64_2a729c1c56fec527efddcf2f37b8487a_31bf3856ad364e35_6.0.6000.20779_none_eafe0eb33d675e1b.manifest Not Applicable 697 27-Feb-2008 02:06 Not Applicable
Amd64_8f98061c768c13cf83127584763c3021_31bf3856ad364e35_6.0.6000.20779_none_13d8207b8f438ad1.manifest Not Applicable 709 27-Feb-2008 02:06 Not Applicable
Amd64_f480bab8d837a123318c08a48e490d6c_31bf3856ad364e35_6.0.6001.22122_none_4a3499a48d190a64.manifest Not Applicable 709 27-Feb-2008 02:06 Not Applicable
Amd64_microsoft-windows-offlinefiles-core_31bf3856ad364e35_6.0.6000.20779_none_f8c795b6306c71cb.manifest Not Applicable 14,365 26-Feb-2008 05:08 Not Applicable
Amd64_microsoft-windows-offlinefiles-core_31bf3856ad364e35_6.0.6001.22122_none_fadce1f22d70c5a6.manifest Not Applicable 16,098 26-Feb-2008 06:39 Not Applicable
Amd64_microsoft-windows-rdbss_31bf3856ad364e35_6.0.6000.20779_none_b454249b35ee9749.manifest Not Applicable 7,113 26-Feb-2008 05:15 Not Applicable
Package_1_for_kb948885~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,944 27-Feb-2008 02:06 Not Applicable
Package_2_for_kb948885~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,780 27-Feb-2008 02:06 Not Applicable
Package_3_for_kb948885~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,788 27-Feb-2008 02:06 Not Applicable
Package_4_for_kb948885~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,780 27-Feb-2008 02:06 Not Applicable
Package_5_for_kb948885~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,783 27-Feb-2008 02:06 Not Applicable
Package_for_kb948885_client_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,911 27-Feb-2008 02:06 Not Applicable
Package_for_kb948885_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,375 27-Feb-2008 02:06 Not Applicable
Package_for_kb948885_client~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,723 27-Feb-2008 02:06 Not Applicable
Package_for_kb948885_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,413 27-Feb-2008 02:06 Not Applicable
Package_for_kb948885_server~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,439 27-Feb-2008 02:06 Not Applicable
Package_for_kb948885_winpe_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,428 27-Feb-2008 02:06 Not Applicable
Package_for_kb948885_winpe~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,432 27-Feb-2008 02:06 Not Applicable
Update.mum Not Applicable 2,778 27-Feb-2008 02:06 Not Applicable
Csc.sys 6.0.6000.20779 456,704 26-Feb-2008 02:28 x64
Cscmig.dll 6.0.6000.20779 134,144 26-Feb-2008 04:51 x64
Microsoft-windows-offlinefiles-core-ppdlic.xrm-ms Not Applicable 3,021 26-Feb-2008 04:27 Not Applicable
Csc.sys 6.0.6001.22122 460,800 26-Feb-2008 03:29 x64
Cscmig.dll 6.0.6001.22122 134,656 26-Feb-2008 05:54 x64
Microsoft-windows-offlinefiles-core-ppdlic.xrm-ms Not Applicable 3,050 26-Feb-2008 05:33 Not Applicable
Rdbss.sys 6.0.6000.20779 288,768 26-Feb-2008 02:27 x64
Windows Vista, IA-64-based versions
File name File version File size Date Time Platform
Ia64_458a9ef30a5183b034a1e5e66045218b_31bf3856ad364e35_6.0.6001.22122_none_3530f5b9282c523a.manifest Not Applicable 707 27-Feb-2008 02:05 Not Applicable
Ia64_microsoft-windows-offlinefiles-core_31bf3856ad364e35_6.0.6001.22122_none_9ebfea6475115d6c.manifest Not Applicable 16,084 26-Feb-2008 06:19 Not Applicable
Package_1_for_kb948885~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,775 27-Feb-2008 02:05 Not Applicable
Package_for_kb948885_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,409 27-Feb-2008 02:05 Not Applicable
Package_for_kb948885_server~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,434 27-Feb-2008 02:05 Not Applicable
Update.mum Not Applicable 1,405 27-Feb-2008 02:05 Not Applicable
Csc.sys 6.0.6001.22122 1,016,832 26-Feb-2008 03:08 IA-64
Cscmig.dll 6.0.6001.22122 285,184 26-Feb-2008 05:45 IA-64
Microsoft-windows-offlinefiles-core-ppdlic.xrm-ms Not Applicable 3,050 26-Feb-2008 05:22 Not Applicable

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

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MORE INFORMATION

For more information about offline files, visit the following Microsoft Web site:
http://windowshelp.microsoft.com/Windows/en-US/Help/93a550df-34cd-4497-85d0-8732602f59591033.mspx (http://windowshelp.microsoft.com/Windows/en-US/Help/93a550df-34cd-4497-85d0-8732602f59591033.mspx)

For more information about changes to offline files in Windows Vista, visit the following Microsoft Web site:

http://technet.microsoft.com/en-us/magazine/cc137753.aspx (http://technet.microsoft.com/en-us/magazine/cc137753.aspx)

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 (/Feedback.aspx?kbNumber=824684/) Description of the standard terminology that is used to describe Microsoft software updates

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APPLIES TO
• Windows Vista Enterprise 64-bit Edition
• Windows Vista Ultimate 64-bit Edition
• Windows Vista Business
• Windows Vista Business 64-bit Edition
• Windows Vista Enterprise
• Windows Vista Ultimate

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Keywords: 
kbexpertiseadvanced kbfix kbpubtypekc kbqfe kbhotfixserver KB948885

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
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