The TCP/IP Registry Compatibility service may stop responding when a computer that is running Windows Vista or Windows Server 2008 is under high stress
The TCP/IP Registry Compatibility service may stop responding when a computer that is running Windows Vista or Windows Server 2008 is under high stress
| Article ID | : | 952876 |
| Last Review | : | June 16, 2008 |
| Revision | : | 1.0 |
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SYMPTOMS
When a computer that is running Windows Vista or Windows Server 2008 is under high stress, the TCP/IP Registry Compatibility (Tcpipreg) service may stop responding. Or, a malfunction may occur in the service. Additionally, some applications that are related to the network do not function as expected.
For example, when you resume a Windows Vista-based computer from hibernation (S4) or from suspend (S3), a malfunction occurs in the Tcpipreg service. In this case, when you try to use the net stop tcpipreg command to stop the Tcpipreg service, the command may stop responding.
Back to the topRESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Vista service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
http://go.microsoft.com/?linkid=6294451 (http://go.microsoft.com/?linkid=6294451)
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Prerequisites
To apply this hotfix, the computer must be running one of the following operating systems:
| • | Windows Vista |
| • | Windows Vista Service Pack 1 |
| • | Windows Server 2008 |
Restart requirement
You have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other previously released hotfixes.
Registry information
To use this hotfix, you do not have to make any changes to the registry.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, 32-bit versions
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Package_1_for_kb952876~31bf3856ad364e35~x86~~6.0.1.0.mum | Not applicable | 1,777 | 31-May-2008 | 18:22 | Not applicable |
| Package_2_for_kb952876~31bf3856ad364e35~x86~~6.0.1.0.mum | Not applicable | 1,944 | 31-May-2008 | 18:22 | Not applicable |
| Package_3_for_kb952876~31bf3856ad364e35~x86~~6.0.1.0.mum | Not applicable | 1,782 | 31-May-2008 | 18:22 | Not applicable |
| Package_4_for_kb952876~31bf3856ad364e35~x86~~6.0.1.0.mum | Not applicable | 1,782 | 31-May-2008 | 18:22 | Not applicable |
| Package_5_for_kb952876~31bf3856ad364e35~x86~~6.0.1.0.mum | Not applicable | 1,782 | 31-May-2008 | 18:22 | Not applicable |
| Package_6_for_kb952876~31bf3856ad364e35~x86~~6.0.1.0.mum | Not applicable | 1,778 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_client_0~31bf3856ad364e35~x86~~6.0.1.0.mum | Not applicable | 1,426 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum | Not applicable | 1,367 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_client~31bf3856ad364e35~x86~~6.0.1.0.mum | Not applicable | 1,713 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum | Not applicable | 1,421 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_sc~31bf3856ad364e35~x86~~6.0.1.0.mum | Not applicable | 1,423 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum | Not applicable | 1,425 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_server~31bf3856ad364e35~x86~~6.0.1.0.mum | Not applicable | 1,431 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum | Not applicable | 1,422 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum | Not applicable | 1,430 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_winpe_0~31bf3856ad364e35~x86~~6.0.1.0.mum | Not applicable | 1,420 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_winpe~31bf3856ad364e35~x86~~6.0.1.0.mum | Not applicable | 1,424 | 31-May-2008 | 18:22 | Not applicable |
| Update.mum | Not applicable | 3,571 | 31-May-2008 | 18:22 | Not applicable |
| X86_78058696b20528e0f3fd5a19c89f85fc_31bf3856ad364e35_6.0.6000.20846_none_a2fc58a526aeace3.manifest | Not applicable | 697 | 31-May-2008 | 18:22 | Not applicable |
| X86_microsoft-windows-os-kernel_31bf3856ad364e35_6.0.6000.20846_none_6aae83b7d0352636.manifest | Not applicable | 17,806 | 31-May-2008 | 07:46 | Not applicable |
| Ntkrnlpa.exe | 6.0.6000.20846 | 3,506,744 | 31-May-2008 | 06:52 | Not applicable |
| Ntoskrnl.exe | 6.0.6000.20846 | 3,472,952 | 31-May-2008 | 06:52 | Not applicable |
Windows Vista with SP1 or Windows Server 2008, 32-bit versions
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Package_1_for_kb952876~31bf3856ad364e35~x86~~6.0.1.0.mum | Not applicable | 1,777 | 31-May-2008 | 18:22 | Not applicable |
| Package_2_for_kb952876~31bf3856ad364e35~x86~~6.0.1.0.mum | Not applicable | 1,944 | 31-May-2008 | 18:22 | Not applicable |
| Package_3_for_kb952876~31bf3856ad364e35~x86~~6.0.1.0.mum | Not applicable | 1,782 | 31-May-2008 | 18:22 | Not applicable |
| Package_4_for_kb952876~31bf3856ad364e35~x86~~6.0.1.0.mum | Not applicable | 1,782 | 31-May-2008 | 18:22 | Not applicable |
| Package_5_for_kb952876~31bf3856ad364e35~x86~~6.0.1.0.mum | Not applicable | 1,782 | 31-May-2008 | 18:22 | Not applicable |
| Package_6_for_kb952876~31bf3856ad364e35~x86~~6.0.1.0.mum | Not applicable | 1,778 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_client_0~31bf3856ad364e35~x86~~6.0.1.0.mum | Not applicable | 1,426 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum | Not applicable | 1,367 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_client~31bf3856ad364e35~x86~~6.0.1.0.mum | Not applicable | 1,713 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum | Not applicable | 1,421 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_sc~31bf3856ad364e35~x86~~6.0.1.0.mum | Not applicable | 1,423 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum | Not applicable | 1,425 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_server~31bf3856ad364e35~x86~~6.0.1.0.mum | Not applicable | 1,431 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum | Not applicable | 1,422 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum | Not applicable | 1,430 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_winpe_0~31bf3856ad364e35~x86~~6.0.1.0.mum | Not applicable | 1,420 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_winpe~31bf3856ad364e35~x86~~6.0.1.0.mum | Not applicable | 1,424 | 31-May-2008 | 18:22 | Not applicable |
| Update.mum | Not applicable | 3,571 | 31-May-2008 | 18:22 | Not applicable |
| X86_b7e2eb8442b2b38898eaf5d8ce118a10_31bf3856ad364e35_6.0.6001.22191_none_550dbfc8da2e4605.manifest | Not applicable | 697 | 31-May-2008 | 18:22 | Not applicable |
| X86_microsoft-windows-os-kernel_31bf3856ad364e35_6.0.6001.22191_none_6c59af69cd88c702.manifest | Not applicable | 17,806 | 31-May-2008 | 08:24 | Not applicable |
| Ntkrnlpa.exe | 6.0.6001.22191 | 3,601,464 | 31-May-2008 | 07:44 | Not applicable |
| Ntoskrnl.exe | 6.0.6001.22191 | 3,549,240 | 31-May-2008 | 07:25 | Not applicable |
Windows Vista, 64-bit versions
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Amd64_87e497d229c9ca9ae4e1ee20b0c78069_31bf3856ad364e35_6.0.6000.20846_none_8e17bbc38cf8080a.manifest | Not applicable | 701 | 31-May-2008 | 18:22 | Not applicable |
| Amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.0.6000.20846_none_c6cd1f3b8892976c.manifest | Not applicable | 16,512 | 31-May-2008 | 08:05 | Not applicable |
| Package_1_for_kb952876~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not applicable | 1,787 | 31-May-2008 | 18:22 | Not applicable |
| Package_2_for_kb952876~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not applicable | 1,956 | 31-May-2008 | 18:22 | Not applicable |
| Package_3_for_kb952876~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not applicable | 1,792 | 31-May-2008 | 18:22 | Not applicable |
| Package_4_for_kb952876~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not applicable | 1,792 | 31-May-2008 | 18:22 | Not applicable |
| Package_5_for_kb952876~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not applicable | 1,792 | 31-May-2008 | 18:22 | Not applicable |
| Package_6_for_kb952876~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not applicable | 1,788 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_client_0~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not applicable | 1,434 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not applicable | 1,375 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_client~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not applicable | 1,723 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not applicable | 1,429 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not applicable | 1,431 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not applicable | 1,433 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_server~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not applicable | 1,439 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not applicable | 1,430 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not applicable | 1,438 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_winpe_0~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not applicable | 1,428 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_winpe~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not applicable | 1,432 | 31-May-2008 | 18:22 | Not applicable |
| Update.mum | Not applicable | 3,597 | 31-May-2008 | 18:22 | Not applicable |
| Ntoskrnl.exe | 6.0.6000.20846 | 4,416,568 | 31-May-2008 | 07:29 | x64 |
Windows Vista with SP1 or Windows Server 2008, 64-bit versions
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Amd64_d57b6eb14aa4c027f9e7febd51563adb_31bf3856ad364e35_6.0.6001.22191_none_ce97bb7810ff7c52.manifest | Not applicable | 701 | 31-May-2008 | 18:22 | Not applicable |
| Amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.0.6001.22191_none_c8784aed85e63838.manifest | Not applicable | 16,512 | 31-May-2008 | 08:48 | Not applicable |
| Package_1_for_kb952876~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not applicable | 1,787 | 31-May-2008 | 18:22 | Not applicable |
| Package_2_for_kb952876~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not applicable | 1,956 | 31-May-2008 | 18:22 | Not applicable |
| Package_3_for_kb952876~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not applicable | 1,792 | 31-May-2008 | 18:22 | Not applicable |
| Package_4_for_kb952876~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not applicable | 1,792 | 31-May-2008 | 18:22 | Not applicable |
| Package_5_for_kb952876~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not applicable | 1,792 | 31-May-2008 | 18:22 | Not applicable |
| Package_6_for_kb952876~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not applicable | 1,788 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_client_0~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not applicable | 1,434 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not applicable | 1,375 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_client~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not applicable | 1,723 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not applicable | 1,429 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not applicable | 1,431 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not applicable | 1,433 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_server~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not applicable | 1,439 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not applicable | 1,430 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not applicable | 1,438 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_winpe_0~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not applicable | 1,428 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_winpe~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not applicable | 1,432 | 31-May-2008 | 18:22 | Not applicable |
| Update.mum | Not applicable | 3,597 | 31-May-2008 | 18:22 | Not applicable |
| Ntoskrnl.exe | 6.0.6001.22191 | 4,694,072 | 31-May-2008 | 07:23 | x64 |
Windows Vista with SP1 or Windows Server 2008, Itanium-based versions
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Ia64_b894135fddfd051f89e810bcf6c8a926_31bf3856ad364e35_6.0.6001.22191_none_197f14bfbbac6012.manifest | Not applicable | 699 | 31-May-2008 | 18:22 | Not applicable |
| Ia64_microsoft-windows-os-kernel_31bf3856ad364e35_6.0.6001.22191_none_6c5b535fcd86cffe.manifest | Not applicable | 16,819 | 31-May-2008 | 08:25 | Not applicable |
| Package_1_for_kb952876~31bf3856ad364e35~ia64~~6.0.1.0.mum | Not applicable | 1,782 | 31-May-2008 | 18:22 | Not applicable |
| Package_2_for_kb952876~31bf3856ad364e35~ia64~~6.0.1.0.mum | Not applicable | 1,787 | 31-May-2008 | 18:22 | Not applicable |
| Package_3_for_kb952876~31bf3856ad364e35~ia64~~6.0.1.0.mum | Not applicable | 1,787 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum | Not applicable | 1,425 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum | Not applicable | 1,426 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum | Not applicable | 1,429 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_server~31bf3856ad364e35~ia64~~6.0.1.0.mum | Not applicable | 1,434 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum | Not applicable | 1,426 | 31-May-2008 | 18:22 | Not applicable |
| Package_for_kb952876_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum | Not applicable | 1,433 | 31-May-2008 | 18:22 | Not applicable |
| Update.mum | Not applicable | 2,423 | 31-May-2008 | 18:22 | Not applicable |
| Ntoskrnl.exe | 6.0.6001.22191 | 9,501,752 | 31-May-2008 | 07:18 | IA-64 |
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.
MORE INFORMATION
The TCP/IP Registry Compatibility service provides compatibility for legacy applications that interact with TCP/IP through the registry. If this service is stopped, the functionality of certain applications may be damaged.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 (/) Description of the standard terminology that is used to describe Microsoft software updates
APPLIES TO
| • | Windows Vista Enterprise 64-bit Edition |
| • | Windows Vista Home Basic 64-bit Edition |
| • | Windows Vista Home Premium 64-bit Edition |
| • | Windows Vista Ultimate 64-bit Edition |
| • | Windows Vista Business |
| • | Windows Vista Business 64-bit Edition |
| • | Windows Vista Enterprise |
| • | Windows Vista Home Basic |
| • | Windows Vista Home Premium |
| • | Windows Vista Service Pack 1 |
| • | Windows Vista Ultimate |
| • | Windows Server 2008 Datacenter without Hyper-V |
| • | Windows Server 2008 Enterprise without Hyper-V |
| • | Windows Server 2008 for Itanium-Based Systems |
| • | Windows Server 2008 Standard without Hyper-V |
| • | Windows Server 2008 Datacenter |
| • | Windows Server 2008 Enterprise |
| • | Windows Server 2008 Standard |
Keywords:Â |
kbexpertiseadvanced kbfix kbqfe kbhotfixserver KB952876 |
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