The SNMP Event Log Extension Agent does not initialize correctly on a computer that is running Windows Vista with Service Pack 1 or Windows Server 2008

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The SNMP Event Log Extension Agent does not initialize correctly on a computer that is running Windows Vista with Service Pack 1 or Windows Server 2008
View products that this article applies to.
Article ID : 950923
Last Review : April 25, 2008
Revision : 1.0
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SYMPTOMS

The Simple Network Management Protocol (SNMP) Event Log Extension Agent does not initialize correctly on a computer that is running Windows Vista with Service Pack 1 (SP1) or Windows Server 2008. Therefore, network management middleware cannot use SNMP to retrieve event log information. When this problem occurs, the following events are logged in the Application log:

Event ID 1020

Log Name: Application
Source: EvntAgnt
Date: Date_Time
Event ID: 1020
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: ComputerName
Description:
Error processing registry parameters. Extension agent terminating.

Event ID 2019

Log Name: Application
Source: EvntAgnt
Date: Date_Time
Event ID: 2019
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: ComputerName
Description:
SNMP Event Log Extension Agent did not initialize correctly.

Event ID 2020

Log Name: Application
Source: EvntAgnt
Date: Date_Time
Event ID: 2020
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: ComputerName
Description:
SNMP Event Log Extension Agent has terminated.

Event ID 3003

Log Name: Application
Source: EvntAgnt
Date: Date_Time
Event ID: 3003
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: ComputerName
Description:
Error positioning to end of log file — can’t get oldest log record. Handle specified is 15728660. Return code from GetOldestEventLogRecord is 223.

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RESOLUTION

Windows Vista with Service Pack 1 hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451 (http://go.microsoft.com/?linkid=6294451)

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Prerequisites

To apply this hotfix, you must have Windows Vista SP1 installed on the computer. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

935791 (/Feedback.aspx?kbNumber=935791/) How to obtain the latest Windows Vista service pack

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista with SP1, 32-bit editions
File name File version File size Date Time Platform
Package_1_for_kb950923~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,776 14-Apr-2008 17:47 Not Applicable
Package_2_for_kb950923~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,943 14-Apr-2008 17:47 Not Applicable
Package_3_for_kb950923~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,781 14-Apr-2008 17:47 Not Applicable
Package_4_for_kb950923~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,781 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,367 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_client~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,431 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,421 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_sc~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,423 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,425 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_server~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,431 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,422 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,429 14-Apr-2008 17:47 Not Applicable
Update.mum Not Applicable 3,077 14-Apr-2008 17:47 Not Applicable
X86_d01371c41057b34763736960e166a8ce_31bf3856ad364e35_6.0.6001.22156_none_421ec9620ca1052d.manifest Not Applicable 696 14-Apr-2008 17:47 Not Applicable
X86_microsoft-windows-eventlog_31bf3856ad364e35_6.0.6001.22156_none_dd1deb052c19f30d.manifest Not Applicable 43,981 12-Apr-2008 17:28 Not Applicable
Wevtsvc.dll 6.0.6001.22156 1,013,760 12-Apr-2008 03:16 x86
Windows Vista with SP1, 64-bit editions
File name File version File size Date Time Platform
Amd64_8fc532825e04dda6dd0a257b16398726_31bf3856ad364e35_6.0.6001.22156_none_a7bf20402596d671.manifest Not Applicable 700 14-Apr-2008 17:47 Not Applicable
Amd64_microsoft-windows-eventlog_31bf3856ad364e35_6.0.6001.22156_none_393c8688e4776443.manifest Not Applicable 44,249 12-Apr-2008 17:34 Not Applicable
Package_1_for_kb950923~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,786 14-Apr-2008 17:47 Not Applicable
Package_2_for_kb950923~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,955 14-Apr-2008 17:47 Not Applicable
Package_3_for_kb950923~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,791 14-Apr-2008 17:47 Not Applicable
Package_4_for_kb950923~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,791 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,375 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_client~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,439 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,429 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,431 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,433 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_server~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,439 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,430 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,437 14-Apr-2008 17:47 Not Applicable
Update.mum Not Applicable 3,099 14-Apr-2008 17:47 Not Applicable
Wevtsvc.dll 6.0.6001.22156 1,486,336 12-Apr-2008 03:52 x64
Windows Vista with SP1, Itanium-based editions
File name File version File size Date Time Platform
Ia64_a0a71e97f7609c8a02723307771ab325_31bf3856ad364e35_6.0.6001.22156_none_ea70d4412009568b.manifest Not Applicable 698 14-Apr-2008 17:47 Not Applicable
Ia64_microsoft-windows-eventlog_31bf3856ad364e35_6.0.6001.22156_none_dd1f8efb2c17fc09.manifest Not Applicable 44,239 12-Apr-2008 18:00 Not Applicable
Package_1_for_kb950923~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,781 14-Apr-2008 17:47 Not Applicable
Package_2_for_kb950923~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,786 14-Apr-2008 17:47 Not Applicable
Package_3_for_kb950923~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,786 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,425 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,426 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,429 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_server~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,434 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,426 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,433 14-Apr-2008 17:47 Not Applicable
Update.mum Not Applicable 2,423 14-Apr-2008 17:47 Not Applicable
Wevtsvc.dll 6.0.6001.22156 2,690,048 12-Apr-2008 03:39 IA-64

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Windows Server 2008 hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2008 service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451 (http://go.microsoft.com/?linkid=6294451)

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2008, 32-bit editions
File name File version File size Date Time Platform
Package_1_for_kb950923~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,776 14-Apr-2008 17:47 Not Applicable
Package_2_for_kb950923~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,943 14-Apr-2008 17:47 Not Applicable
Package_3_for_kb950923~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,781 14-Apr-2008 17:47 Not Applicable
Package_4_for_kb950923~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,781 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,367 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_client~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,431 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,421 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_sc~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,423 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,425 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_server~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,431 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,422 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,429 14-Apr-2008 17:47 Not Applicable
Update.mum Not Applicable 3,077 14-Apr-2008 17:47 Not Applicable
X86_d01371c41057b34763736960e166a8ce_31bf3856ad364e35_6.0.6001.22156_none_421ec9620ca1052d.manifest Not Applicable 696 14-Apr-2008 17:47 Not Applicable
X86_microsoft-windows-eventlog_31bf3856ad364e35_6.0.6001.22156_none_dd1deb052c19f30d.manifest Not Applicable 43,981 12-Apr-2008 17:28 Not Applicable
Wevtsvc.dll 6.0.6001.22156 1,013,760 12-Apr-2008 03:16 x86
Windows Server 2008, 64-bit editions
File name File version File size Date Time Platform
Amd64_8fc532825e04dda6dd0a257b16398726_31bf3856ad364e35_6.0.6001.22156_none_a7bf20402596d671.manifest Not Applicable 700 14-Apr-2008 17:47 Not Applicable
Amd64_microsoft-windows-eventlog_31bf3856ad364e35_6.0.6001.22156_none_393c8688e4776443.manifest Not Applicable 44,249 12-Apr-2008 17:34 Not Applicable
Package_1_for_kb950923~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,786 14-Apr-2008 17:47 Not Applicable
Package_2_for_kb950923~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,955 14-Apr-2008 17:47 Not Applicable
Package_3_for_kb950923~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,791 14-Apr-2008 17:47 Not Applicable
Package_4_for_kb950923~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,791 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,375 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_client~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,439 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,429 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,431 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,433 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_server~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,439 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,430 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,437 14-Apr-2008 17:47 Not Applicable
Update.mum Not Applicable 3,099 14-Apr-2008 17:47 Not Applicable
Wevtsvc.dll 6.0.6001.22156 1,486,336 12-Apr-2008 03:52 x64
Windows Server 2008 for Itanium-Based Systems
File name File version File size Date Time Platform
Ia64_a0a71e97f7609c8a02723307771ab325_31bf3856ad364e35_6.0.6001.22156_none_ea70d4412009568b.manifest Not Applicable 698 14-Apr-2008 17:47 Not Applicable
Ia64_microsoft-windows-eventlog_31bf3856ad364e35_6.0.6001.22156_none_dd1f8efb2c17fc09.manifest Not Applicable 44,239 12-Apr-2008 18:00 Not Applicable
Package_1_for_kb950923~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,781 14-Apr-2008 17:47 Not Applicable
Package_2_for_kb950923~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,786 14-Apr-2008 17:47 Not Applicable
Package_3_for_kb950923~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,786 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,425 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,426 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,429 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_server~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,434 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,426 14-Apr-2008 17:47 Not Applicable
Package_for_kb950923_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,433 14-Apr-2008 17:47 Not Applicable
Update.mum Not Applicable 2,423 14-Apr-2008 17:47 Not Applicable
Wevtsvc.dll 6.0.6001.22156 2,690,048 12-Apr-2008 03:39 IA-64

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

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MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 (/) Description of the standard terminology that is used to describe Microsoft software updates

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APPLIES TO
• Windows Vista Service Pack 1, when used with:
    Windows Vista Ultimate
    Windows Vista Home Premium
    Windows Vista Home Basic
    Windows Vista Enterprise
    Windows Vista Business
    Windows Vista Business 64-bit Edition
    Windows Vista Ultimate 64-bit Edition
    Windows Vista Home Premium 64-bit Edition
    Windows Vista Home Basic 64-bit Edition
    Windows Vista Enterprise 64-bit Edition
• Windows Server 2008 Standard
• Windows Server 2008 Enterprise
• Windows Server 2008 Datacenter
• Windows Server 2008 for Itanium-Based Systems

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Keywords: 
 kbexpertiseinter kbbug kbfix kbhotfixserver kbqfe KB950923

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
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