Open Software Solutions

In this scenario, the Request For Permission to Use a Key dialog box appears whenever you try to send an e-mail message. After you grant Outlook 2007 permission to use the digital ID, Outlook 2007 successfully sends the e-mail message.

Note When you try to send the e-mail message, you may also be prompted to enter the password of the digital ID. This situation depends on the security level that you specify for the digital ID.

Back to the top

By default, Windows Vista can cache up to 20 digital IDs in an application. However, you can modify the registry to configure this number. For information about how to do this, see the Registry information section.

Back to the top

Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

Prerequisites

No prerequisites are required.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

Registry information

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To configure the number of digital IDs that Windows Vista can cache in an application, follow these steps:

To modify how long Windows Vista caches digital IDs in an application, follow these steps:

To modify the interval at which Windows Vista purges the outdated keys, follow these steps:

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, 32-bit versions

Windows Vista, 64-bit versions

Back to the top

To configure Outlook 2007 to use a digital signature when you send e-mail, follow these steps:

For more information about the terms that are used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:

Back to the top