The IME language bar disappears, and you cannot input non-English characters after you close an Excel chart on a computer that is running the Korean or Japanese version of Windows Vista
The IME language bar disappears, and you cannot input non-English characters after you close an Excel chart on a computer that is running the Korean or Japanese version of Windows Vista
| Article ID | : | 949266 |
| Last Review | : | March 14, 2008 |
| Revision | : | 1.0 |
On This Page
SYMPTOMS
Consider the following scenario:
| • | You have the 2007 Microsoft Office system installed on a computer that is running the Korean or Japanese version of Windows Vista. |
| • | You try to insert a chart in a 2007 Office document. For example, you try to do this in a Microsoft Office Word 2007 document. |
In this scenario, Microsoft Office Excel 2007 starts automatically. When you exit Excel 2007 and return to the original program, the Input Method Editor (IME) language bar disappears. Therefore, you cannot input anything other than English-language characters.
Back to the topRESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Vista service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
http://go.microsoft.com/?linkid=6294451 (http://go.microsoft.com/?linkid=6294451)
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Prerequisites
No prerequisites are required.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other previously released hotfixes.
Registry information
To use this hotfix, you do not have to make any changes to the registry.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, x86-based versions
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Package_1_for_kb949266~31bf3856ad364e35~x86~~6.0.1.0.mum | Not Applicable | 1,795 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_2_for_kb949266~31bf3856ad364e35~x86~~6.0.1.0.mum | Not Applicable | 1,962 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_3_for_kb949266~31bf3856ad364e35~x86~~6.0.1.0.mum | Not Applicable | 1,800 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_4_for_kb949266~31bf3856ad364e35~x86~~6.0.1.0.mum | Not Applicable | 1,800 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_5_for_kb949266~31bf3856ad364e35~x86~~6.0.1.0.mum | Not Applicable | 1,800 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_6_for_kb949266~31bf3856ad364e35~x86~~6.0.1.0.mum | Not Applicable | 1,796 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_for_kb949266_client_0~31bf3856ad364e35~x86~~6.0.1.0.mum | Not Applicable | 1,426 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_for_kb949266_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum | Not Applicable | 1,367 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_for_kb949266_client~31bf3856ad364e35~x86~~6.0.1.0.mum | Not Applicable | 1,713 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_for_kb949266_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum | Not Applicable | 1,421 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_for_kb949266_sc~31bf3856ad364e35~x86~~6.0.1.0.mum | Not Applicable | 1,423 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_for_kb949266_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum | Not Applicable | 1,425 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_for_kb949266_server~31bf3856ad364e35~x86~~6.0.1.0.mum | Not Applicable | 1,431 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_for_kb949266_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum | Not Applicable | 1,422 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_for_kb949266_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum | Not Applicable | 1,430 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_for_kb949266_winpe_0~31bf3856ad364e35~x86~~6.0.1.0.mum | Not Applicable | 1,420 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_for_kb949266_winpe~31bf3856ad364e35~x86~~6.0.1.0.mum | Not Applicable | 1,424 | 19-Feb-2008 | 16:22 | Not Applicable |
| Update.mum | Not Applicable | 3,571 | 19-Feb-2008 | 16:22 | Not Applicable |
| X86_0b2761d10c4c9342908eed599aa8aa03_31bf3856ad364e35_6.0.6000.20775_none_820713161c68a820.manifest | Not Applicable | 715 | 19-Feb-2008 | 16:22 | Not Applicable |
| X86_e3b2b99a0b069691e4ea452bcd1119d1_31bf3856ad364e35_6.0.6001.22117_none_057140cd823a0f27.manifest | Not Applicable | 715 | 19-Feb-2008 | 16:22 | Not Applicable |
| X86_microsoft-windows-t..icesframework-msctf_31bf3856ad364e35_6.0.6000.20775_none_7420603d0af06abc.manifest | Not Applicable | 29,560 | 19-Feb-2008 | 05:14 | Not Applicable |
| X86_microsoft-windows-t..icesframework-msctf_31bf3856ad364e35_6.0.6001.22117_none_76497eff07e486b5.manifest | Not Applicable | 29,560 | 19-Feb-2008 | 05:13 | Not Applicable |
| Msctf.dll | 6.0.6000.20775 | 806,400 | 19-Feb-2008 | 04:48 | x86 |
| Msctf.dll | 6.0.6001.22117 | 806,912 | 19-Feb-2008 | 04:47 | x86 |
Windows Vista, x64-based versions
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Amd64_031981a04ae97cf842fa3402e628f1ee_31bf3856ad364e35_6.0.6000.20775_none_f8812f60c9981024.manifest | Not Applicable | 1,078 | 19-Feb-2008 | 16:22 | Not Applicable |
| Amd64_0486f958fafb1327f72478794f067a0c_31bf3856ad364e35_6.0.6000.20775_none_7d48a7976e43e335.manifest | Not Applicable | 719 | 19-Feb-2008 | 16:22 | Not Applicable |
| Amd64_111cff5fd31a607cccc6c516fba3cae2_31bf3856ad364e35_6.0.6001.22117_none_c2530414840e09c4.manifest | Not Applicable | 1,078 | 19-Feb-2008 | 16:22 | Not Applicable |
| Amd64_a121b6fe58ef06920d5eb18a4aa0b2a3_31bf3856ad364e35_6.0.6001.22117_none_331c49e30862b37e.manifest | Not Applicable | 719 | 19-Feb-2008 | 16:22 | Not Applicable |
| Amd64_microsoft-windows-t..icesframework-msctf_31bf3856ad364e35_6.0.6000.20775_none_d03efbc0c34ddbf2.manifest | Not Applicable | 29,584 | 19-Feb-2008 | 05:19 | Not Applicable |
| Amd64_microsoft-windows-t..icesframework-msctf_31bf3856ad364e35_6.0.6001.22117_none_d2681a82c041f7eb.manifest | Not Applicable | 29,584 | 19-Feb-2008 | 06:03 | Not Applicable |
| Package_1_for_kb949266~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not Applicable | 1,805 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_2_for_kb949266~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not Applicable | 2,207 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_3_for_kb949266~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not Applicable | 2,043 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_4_for_kb949266~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not Applicable | 2,043 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_5_for_kb949266~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not Applicable | 2,043 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_6_for_kb949266~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not Applicable | 1,806 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_for_kb949266_client_0~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not Applicable | 1,434 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_for_kb949266_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not Applicable | 1,375 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_for_kb949266_client~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not Applicable | 1,723 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_for_kb949266_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not Applicable | 1,429 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_for_kb949266_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not Applicable | 1,431 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_for_kb949266_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not Applicable | 1,433 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_for_kb949266_server~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not Applicable | 1,439 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_for_kb949266_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not Applicable | 1,430 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_for_kb949266_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not Applicable | 1,438 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_for_kb949266_winpe_0~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not Applicable | 1,428 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_for_kb949266_winpe~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not Applicable | 1,432 | 19-Feb-2008 | 16:22 | Not Applicable |
| Update.mum | Not Applicable | 3,597 | 19-Feb-2008 | 16:22 | Not Applicable |
| X86_microsoft-windows-t..icesframework-msctf_31bf3856ad364e35_6.0.6000.20775_none_7420603d0af06abc.manifest | Not Applicable | 29,560 | 19-Feb-2008 | 05:14 | Not Applicable |
| X86_microsoft-windows-t..icesframework-msctf_31bf3856ad364e35_6.0.6001.22117_none_76497eff07e486b5.manifest | Not Applicable | 29,560 | 19-Feb-2008 | 05:13 | Not Applicable |
| Msctf.dll | 6.0.6000.20775 | 1,052,672 | 19-Feb-2008 | 04:57 | x64 |
| Msctf.dll | 6.0.6001.22117 | 1,040,384 | 19-Feb-2008 | 05:17 | x64 |
| Msctf.dll | 6.0.6000.20775 | 806,400 | 19-Feb-2008 | 04:48 | x86 |
| Msctf.dll | 6.0.6001.22117 | 806,912 | 19-Feb-2008 | 04:47 | x86 |
Windows Vista, IA-64-based versions
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Ia64_1d7fcd1f5f66f1d1ba167fcf060e5c05_31bf3856ad364e35_6.0.6001.22117_none_4884c5a43ec93d9c.manifest | Not Applicable | 717 | 19-Feb-2008 | 16:22 | Not Applicable |
| Ia64_603928dc9053d3ca7fb1ac99b57ae2ba_31bf3856ad364e35_6.0.6001.22117_none_f3cf674846e9032b.manifest | Not Applicable | 1,076 | 19-Feb-2008 | 16:22 | Not Applicable |
| Ia64_microsoft-windows-t..icesframework-msctf_31bf3856ad364e35_6.0.6001.22117_none_764b22f507e28fb1.manifest | Not Applicable | 29,572 | 19-Feb-2008 | 05:31 | Not Applicable |
| Package_1_for_kb949266~31bf3856ad364e35~ia64~~6.0.1.0.mum | Not Applicable | 1,800 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_2_for_kb949266~31bf3856ad364e35~ia64~~6.0.1.0.mum | Not Applicable | 2,038 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_3_for_kb949266~31bf3856ad364e35~ia64~~6.0.1.0.mum | Not Applicable | 2,038 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_for_kb949266_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum | Not Applicable | 1,425 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_for_kb949266_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum | Not Applicable | 1,426 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_for_kb949266_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum | Not Applicable | 1,429 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_for_kb949266_server~31bf3856ad364e35~ia64~~6.0.1.0.mum | Not Applicable | 1,434 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_for_kb949266_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum | Not Applicable | 1,426 | 19-Feb-2008 | 16:22 | Not Applicable |
| Package_for_kb949266_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum | Not Applicable | 1,433 | 19-Feb-2008 | 16:22 | Not Applicable |
| Update.mum | Not Applicable | 2,423 | 19-Feb-2008 | 16:22 | Not Applicable |
| X86_microsoft-windows-t..icesframework-msctf_31bf3856ad364e35_6.0.6001.22117_none_76497eff07e486b5.manifest | Not Applicable | 29,560 | 19-Feb-2008 | 05:13 | Not Applicable |
| Msctf.dll | 6.0.6001.22117 | 2,060,288 | 19-Feb-2008 | 05:02 | IA-64 |
| Msctf.dll | 6.0.6001.22117 | 806,912 | 19-Feb-2008 | 04:47 | x86 |
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.
MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 (/Feedback.aspx?kbNumber=824684/) Description of the standard terminology that is used to describe Microsoft software updates
Steps to reproduce the problem
| 1. | Start Word 2007, and then maximize the Word 2007 window. |
| 2. | In Word, open the Korean IME language bar |
| 3. | Insert a chart in a Word document. To do this, click Insert, click Chart, and then click OK.
Note When you do this, Excel automatically starts. Additionally, the IME language bar is disabled in Excel. |
| 4. | Exit Excel, and then return to Word. Notice that the IME language bar disappears. |
APPLIES TO
| • | Windows Vista Enterprise 64-bit Edition |
| • | Windows Vista Home Basic 64-bit Edition |
| • | Windows Vista Home Premium 64-bit Edition |
| • | Windows Vista Ultimate 64-bit Edition |
| • | Windows Vista Business |
| • | Windows Vista Business 64-bit Edition |
| • | Windows Vista Enterprise |
| • | Windows Vista Home Basic |
| • | Windows Vista Home Premium |
| • | Windows Vista Ultimate |
Keywords:Â |
kbexpertisebeginner kbfix kbpubtypekc kbqfe kbhotfixserver KB949266 |
Microsoft Knowledge Base Article
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