How to troubleshoot Secure Socket Tunneling Protocol (SSTP) based connection failures when client fails to connect to SSTP VPN server giving error message 0×80092013
How to troubleshoot Secure Socket Tunneling Protocol (SSTP) based connection failures when client fails to connect to SSTP VPN server giving error message 0×80092013
RAPID PUBLISHING
Symptom
While you follow the Step-by-Step Guide: SSTP Remote Access Step-by-Step Guide: Deployment http://technet2.microsoft.com/windowsserver2008/en/library/9f69d438-2723-4e15-836f-8e58ef2827141033.mspx?mfr=true (http://technet2.microsoft.com/windowsserver2008/en/library/9f69d438-2723-4e15-836f-8e58ef2827141033.mspx?mfr=true) , you may receive the following error:
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Symptom6: Client tries to connect to SSTP VPN server and it fails to connect giving error message 0×80092013
Trouble-shooting steps: This will happen if client is failing the certificate revocation check of the SSL certificate obtained from server side. Ensure the CRL check servers on the server side are exposed on the Internet. This is because CRL check is done on the client side during SSL connection establishment phase and the CRL check query will be directly going on the Internet.
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The CRL distribution point in your certificate should point to your external DNS name. The SSTP guide does not address this deployment issue that the VPN server’s internal DNS name is referenced in CRL. By default, the CRL URL is set to server’s internal DNS name (e.g. vpn1.contoso.local).
More Information
To troubleshoot this issue, follow these steps:
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1.      Open Server Manager and navigate to Roles, Active Directory Certificate Services
2.      Right click on CA name (e.g. mycompany-vpn1-CA) and choose Properties.
3.      Click Extensions tab.
4.      Select the pre-existing http: URL and click Remove.
5.      Click Add…
6.      Type http://
7.      Type external URL of VPN server
8.      Type CertEnroll/
9.      Insert variable <CaName>
10.  Insert variable <CRLNameSuffix>
11.  Insert variable <DeltaCRLAllowed>
12.  Type .crl
13.  Check boxes Include in CRLs… and Include in the CDP…
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Note These steps should be done before SSTP VPN is configured. Otherwise, one must revoke the old cert and then request, issue, and install the new one.
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