Event ID 7026 is logged in the System log if a PS/2 keyboard or a PS/2 mouse is not connected to a Windows Server 2008-based computer when the computer starts

Event ID 7026 is logged in the System log if a PS/2 keyboard or a PS/2 mouse is not connected to a Windows Server 2008-based computer when the computer starts
Article ID : 949214
Last Review : March 11, 2008
Revision : 1.0

SYMPTOMS

If a PS/2 keyboard or a PS/2 mouse is not connected to a Windows Server 2008-based computer when the computer starts, the following event is logged in the System log:

Event ID: 7026
The following boot-start or system-start driver(s) failed to load: i8042prt

Additionally, the remote console keyboard and mouse appear to the server as USB devices. In Device Manager, a black exclamation point (!) on a yellow field appears next to these devices.

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CAUSE

This behavior occurs because Windows Server 2008 does not initialize the remote administration key to 1 if the emergency management console is enabled.

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WORKAROUND

You can safely ignore the event.

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APPLIES TO
• Windows Server 2008 Datacenter without Hyper-V
• Windows Server 2008 Enterprise without Hyper-V
• Windows Server 2008 for Itanium-Based Systems
• Windows Server 2008 Standard without Hyper-V
• Windows Server 2008 Datacenter
• Windows Server 2008 Enterprise
• Windows Server 2008 Standard

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Keywords: 
kberrmsg kbexpertiseinter kbtshoot kbprb KB949214

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