Open Software Solutions

Consider the following scenario:

•	On a computer that is running Windows Vista Service Pack 1 (SP1) or Windows Server 2008, you create a Server Message Block (SMB) share.
•	After the share is not accessed for some time, you remove the share.

In this scenario, you cannot delete the folder that is used to back the share. Additionally, you receive an error message that resembles the following:

In this case, you have to restart the computer. After that, you can delete the folder.

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This issue occurs because of a handle leak. When the share is removed, the handle to the folder that backs the share may not be closed. Therefore, the issue occurs.

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Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

Prerequisites

There are no prerequisites for installing this hotfix.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, 32-bit versions

File name	File version	File size	Date	Time	Platform
Package_1_for_kb949857~31bf3856ad364e35~x86~~6.0.1.0.mum	Not applicable	1,947	29-Feb-2008	19:07	Not applicable
Package_2_for_kb949857~31bf3856ad364e35~x86~~6.0.1.0.mum	Not applicable	1,785	29-Feb-2008	19:07	Not applicable
Package_3_for_kb949857~31bf3856ad364e35~x86~~6.0.1.0.mum	Not applicable	1,785	29-Feb-2008	19:07	Not applicable
Package_4_for_kb949857~31bf3856ad364e35~x86~~6.0.1.0.mum	Not applicable	1,785	29-Feb-2008	19:07	Not applicable
Package_for_kb949857_client_0~31bf3856ad364e35~x86~~6.0.1.0.mum	Not applicable	1,425	29-Feb-2008	19:07	Not applicable
Package_for_kb949857_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum	Not applicable	1,367	29-Feb-2008	19:07	Not applicable
Package_for_kb949857_client~31bf3856ad364e35~x86~~6.0.1.0.mum	Not applicable	1,712	29-Feb-2008	19:07	Not applicable
Package_for_kb949857_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum	Not applicable	1,421	29-Feb-2008	19:07	Not applicable
Package_for_kb949857_sc~31bf3856ad364e35~x86~~6.0.1.0.mum	Not applicable	1,423	29-Feb-2008	19:07	Not applicable
Package_for_kb949857_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum	Not applicable	1,425	29-Feb-2008	19:07	Not applicable
Package_for_kb949857_server~31bf3856ad364e35~x86~~6.0.1.0.mum	Not applicable	1,431	29-Feb-2008	19:07	Not applicable
Update.mum	Not applicable	2,580	29-Feb-2008	19:07	Not applicable
X86_887e7858009ba2192ece3e99070dbb99_31bf3856ad364e35_6.0.6000.20782_none_4a7f885d5ef679b2.manifest	Not applicable	700	29-Feb-2008	19:07	Not applicable
X86_c22599967b2f107b98aa2613252afdc0_31bf3856ad364e35_6.0.6001.22125_none_bd4ddcf782b6fe30.manifest	Not applicable	700	29-Feb-2008	19:07	Not applicable
X86_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.0.6000.20782_none_d84648b412a9b8e4.manifest	Not applicable	4,627	29-Feb-2008	07:12	Not applicable
X86_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.0.6001.22125_none_da7067c00f9cee34.manifest	Not applicable	4,627	29-Feb-2008	07:39	Not applicable
Srv.sys	6.0.6000.20782	290,816	29-Feb-2008	04:05	x86
Srv.sys	6.0.6001.22125	288,768	29-Feb-2008	04:06	x86

Windows Vista, 64-bit versions

File name	File version	File size	Date	Time	Platform
Amd64_84ae4bd125af69974eab27c57bbe98f7_31bf3856ad364e35_6.0.6000.20782_none_66d3ea15850f71b3.manifest	Not applicable	704	29-Feb-2008	19:07	Not applicable
Amd64_87cff416810246af325990773208cdb7_31bf3856ad364e35_6.0.6001.22125_none_648e3899c17b25b8.manifest	Not applicable	704	29-Feb-2008	19:07	Not applicable
Amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.0.6000.20782_none_3464e437cb072a1a.manifest	Not applicable	4,891	29-Feb-2008	07:16	Not applicable
Amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.0.6001.22125_none_368f0343c7fa5f6a.manifest	Not applicable	4,891	29-Feb-2008	07:58	Not applicable
Package_1_for_kb949857~31bf3856ad364e35~amd64~~6.0.1.0.mum	Not applicable	1,959	29-Feb-2008	19:07	Not applicable
Package_2_for_kb949857~31bf3856ad364e35~amd64~~6.0.1.0.mum	Not applicable	1,795	29-Feb-2008	19:07	Not applicable
Package_3_for_kb949857~31bf3856ad364e35~amd64~~6.0.1.0.mum	Not applicable	1,795	29-Feb-2008	19:07	Not applicable
Package_4_for_kb949857~31bf3856ad364e35~amd64~~6.0.1.0.mum	Not applicable	1,795	29-Feb-2008	19:07	Not applicable
Package_for_kb949857_client_0~31bf3856ad364e35~amd64~~6.0.1.0.mum	Not applicable	1,433	29-Feb-2008	19:07	Not applicable
Package_for_kb949857_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum	Not applicable	1,375	29-Feb-2008	19:07	Not applicable
Package_for_kb949857_client~31bf3856ad364e35~amd64~~6.0.1.0.mum	Not applicable	1,722	29-Feb-2008	19:07	Not applicable
Package_for_kb949857_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum	Not applicable	1,429	29-Feb-2008	19:07	Not applicable
Package_for_kb949857_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum	Not applicable	1,431	29-Feb-2008	19:07	Not applicable
Package_for_kb949857_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum	Not applicable	1,433	29-Feb-2008	19:07	Not applicable
Package_for_kb949857_server~31bf3856ad364e35~amd64~~6.0.1.0.mum	Not applicable	1,439	29-Feb-2008	19:07	Not applicable
Update.mum	Not applicable	2,598	29-Feb-2008	19:07	Not applicable
Srv.sys	6.0.6000.20782	450,560	29-Feb-2008	04:16	x64
Srv.sys	6.0.6001.22125	452,608	29-Feb-2008	04:36	x64

Windows Vista, Itanium-based versions

File name	File version	File size	Date	Time	Platform
Ia64_3e37f6e9b0416e4991367f292b242aee_31bf3856ad364e35_6.0.6001.22125_none_96b200694e53efcd.manifest	Not applicable	702	29-Feb-2008	19:07	Not applicable
Ia64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.0.6001.22125_none_da720bb60f9af730.manifest	Not applicable	4,885	29-Feb-2008	07:53	Not applicable
Package_1_for_kb949857~31bf3856ad364e35~ia64~~6.0.1.0.mum	Not applicable	1,790	29-Feb-2008	19:07	Not applicable
Package_2_for_kb949857~31bf3856ad364e35~ia64~~6.0.1.0.mum	Not applicable	1,790	29-Feb-2008	19:07	Not applicable
Package_for_kb949857_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum	Not applicable	1,425	29-Feb-2008	19:07	Not applicable
Package_for_kb949857_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum	Not applicable	1,426	29-Feb-2008	19:07	Not applicable
Package_for_kb949857_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum	Not applicable	1,429	29-Feb-2008	19:07	Not applicable
Package_for_kb949857_server~31bf3856ad364e35~ia64~~6.0.1.0.mum	Not applicable	1,434	29-Feb-2008	19:07	Not applicable
Update.mum	Not applicable	1,922	29-Feb-2008	19:07	Not applicable
Srv.sys	6.0.6001.22125	945,664	29-Feb-2008	04:13	IA-64

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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

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For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

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