Open Software Solutions

When you try to connect to a shared resource from a Windows Vista-based client computer, you receive an error message that resembles the following error message:

This problem occurs if you try to connect to a shared resource on a Network Appliance filer network-attached storage device.

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Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, x86-based versions

File name	File version	File size	Date	Time	Platform
Ksecdd.sys	6.0.6000.16386	407,144	31-May-2007	22:28	x86
Lsasrv.dll	6.0.6000.20613	1,233,408	06-Jun-2007	02:03	x86
Lsass.exe	6.0.6000.20613	7,680	06-Jun-2007	01:02	x86
Secur32.dll	6.0.6000.20613	72,704	06-Jun-2007	02:04	x86

Windows Vista, 64-bit versions

File name	File version	File size	Date	Time	Platform
Ksecdd.sys	6.0.6000.16386	477,800	31-May-2007	22:27	x64
Lsasrv.dll	6.0.6000.20613	1,660,928	06-Jun-2007	03:12	x64
Lsass.exe	6.0.6000.20613	9,728	06-Jun-2007	01:26	x64
Secur32.dll	6.0.6000.20613	94,720	06-Jun-2007	03:13	x64

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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

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For more information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

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