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Consider the following scenario in Microsoft Office Accounting Professional 2008 or in Microsoft Office Accounting Express 2008. You enable an accountant transfer. Then, you export a template. Next, you save the exported template. In this scenario, you receive the following error message:

Save failed.

CAUSE

This problem occurs because the accountant transfer is active.

RESOLUTION

To resolve this problem, use one of the following methods.

Method 1

Receive your books from your accountant. To do this, follow these steps:

1.	Start Microsoft Office Accounting 2008.
2.	On the File menu, point to Accountant Transfer, and then click Receive Books.
3.	Complete the steps in the wizard.
4.	On the File menu, point to Utilities, and then click Export as Template.
5.	In the File name field, type a file name, and then click Save.

Method 2

Cancel the accountant transfer. To do this, follow these steps:

1.	Start Office Accounting 2008.
2.	On the File menu, point to Accountant Transfer, and then click Cancel Transfer.
3.	On the File menu, point to Utilities, and then click Export as Template.
4.	In the File name field, type a file name, and then click Save.

 

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APPLIES TO

•	Microsoft Office Accounting Professional 2008
•	Microsoft Office Accounting Express 2008

 

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Microsoft Knowledge Base Article

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