Open Software Solutions

You cannot add or remove programs on a Windows Mobile-based device after you connect it to a computer that is running Windows VistaView products that this article applies to.Article ID:929659Last Review:March 15, 2007Revision:1.2SYMPTOMSAfter you connect a Microsoft Windows Mobile-based device to a computer that is running Windows Vista, you cannot add or remove programs on the Windows Mobile-based device.Back to the topCAUSEThis problem occurs if Windows Mobile Device Center is not installed on the computer that is running Windows Vista.Back ... Read more..

Files in an offline folder are randomly corrupted on a Windows Vista-based computerView products that this article applies to.Article ID:947901Last Review:March 18, 2008Revision:1.0On This PageSYMPTOMSOn a Windows Vista-based computer, files in an offline folder are randomly corrupted.For example, assume that the offline folder contains an Internet shortcut (URL file). In this case, some files in the folder are empty, and you cannot use the Internet shortcut to open the URL.Back to the topRESOLUTIONService pack informationTo resolve this problem, obtain the ... Read more..

Article ID: 960924 - Last Review: December 6, 2008 - Revision: 1.1iSCSI target does not reconnect after loading network drivers during setupView products that this article applies to.Expand all | Collapse allSource: Microsoft SupportBack to the topRAPID PUBLISHINGRAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.Back to the topSymptomIf you install Windows 2008 from a ... Read more..

How to repair the operating system and how to restore the operating system configuration to an earlier point in time in Windows VistaView products that this article applies to.Article ID:936212Last Review:April 21, 2007Revision:1.1INTRODUCTIONThis article discusses how to repair the operating system and how to restore the operating system configuration to an earlier point in time in Windows Vista. It describes how to use the System File Checker tool to scan and replace system files in scenarios where you are ... Read more..

Windows Firewall information for the private profile is unexpectedly logged in the log file for the public profile on a Windows Vista-based computerView products that this article applies to.Article ID:939929Last Review:March 18, 2008Revision:1.0On This PageSYMPTOMSConsider the following scenario. In an Active Directory domain environment, you configure the Windows Firewall with Advanced Security Group Policy setting. Specifically, you specify three firewall log files for these three profiles, respectively. Then, you apply this Group Policy setting to a Windows Vista-based ... Read more..

Error message when a computer that is running Windows Vista SP1 resumes from hibernation: System was shutdown unexpectedlyView products that this article applies to.Article ID:951218Last Review:April 14, 2008Revision:1.1SYMPTOMSWhen you wake a computer that is running Windows Vista Service Pack 1 (SP1) from hibernation, you may receive the following error message: System was shutdown unexpectedlyBack to the topCAUSEThis issue occurs when the Boot Configuration Data (BCD) store contains incorrect information for the Resume from Hibernate entry.Back to the topRESOLUTIONTo resolve this ... Read more..

Power consumption increases when you run a WPF-based program that runs an animation in Windows VistaView products that this article applies to.Article ID:925255Last Review:August 29, 2007Revision:2.2On This PageSYMPTOMS Consider the following scenario: •You run a Windows Presentation Foundation (WPF)-based program on a Windows Vista-based portable computer.•The WPF-based program runs an animation. •You are operating the computer on battery power. In this scenario, the computer's power consumption unexpectedly increases. Therefore, the computer's battery power decreases more quickly than ... Read more..

You cannot select or format a hard disk partition when you try to install Windows VistaView products that this article applies to.Article ID:927520Last Review:September 14, 2007Revision:2.0Important Dynamic discs are only supported for Windows Vista Business, for Windows Vista Enterprise, and for Windows Vista Ultimate. They are not supported for Windows Vista Home Basic and for Windows Vista Home Premium.There is one exception. When you upgrade your computer from Windows XP Media Center Edition to Windows Vista Home Premium, some ... Read more..

Folders on partitions used to install Windows Vista may be moved or may be renamed to end with .OLDView products that this article applies to.Article ID:927839Last Review:March 15, 2007Revision:1.4IntroductionThis article describes how folders on a partition that is used to install Windows Vista may be moved or may be renamed to end with .OLD.MORE INFORMATIONWhen you install Windows Vista, and an earlier version of Windows is already installed on the same partition, folders that are already present may conflict with ... Read more..

You cannot install a device that requires the Mf.sys device driver in Windows VistaView products that this article applies to.Article ID:926171Last Review:December 4, 2007Revision:2.0SYMPTOMSWhen you try to install a device that requires the Mf.sys device driver on a computer that is running Windows Vista, you cannot install the device. Additionally, after you try to install the device, service keys that are related to the device are not in the Windows registry.Back to the topCAUSEBy default, the Mf.sys device driver is ... Read more..

The SNMP Event Log Extension Agent does not initialize correctly on a computer that is running Windows Vista with Service Pack 1 or Windows Server 2008View products that this article applies to.Article ID:950923Last Review:April 25, 2008Revision:1.0On This PageSYMPTOMSThe Simple Network Management Protocol (SNMP) Event Log Extension Agent does not initialize correctly on a computer that is running Windows Vista with Service Pack 1 (SP1) or Windows Server 2008. Therefore, network management middleware cannot use SNMP to retrieve event log information. ... Read more..

Return codes that are used by the Robocopy utility in Windows Server 2008View products that this article applies to.Article ID:954404Last Review:July 11, 2008Revision:1.0INTRODUCTIONThis article discusses the return codes that are used by the Robocopy utility in Windows Server 2008. MORE INFORMATIONThe following table lists and describes the return codes that are used by the Robocopy utility.ValueDescription0No files were copied. No failure was encountered. No files were mismatched. The files already exist in the destination directory; therefore, the copy ... Read more..

The Notify window in the DNS Manager is clipped in the Italian version of Windows Server 2008 View products that this article applies to.Article ID:949825Last Review:May 19, 2008Revision:1.0On This PageSYMPTOMS The Notify window in DNS Manager is clipped in the Italian version of Windows Server 2008. The part of the User Interface (UI) in the Notify window that contains the Delete button cannot be accessed. Therefore, you cannot delete the IP address for the Notification Server from the ... Read more..

Article ID: 960407 - Last Review: November 21, 2008 - Revision: 1.0Windows Media Services Core install package should not install on a non-Core version of Windows Server 2008View products that this article applies to.Expand all | Collapse allSource: Microsoft SupportBack to the topRAPID PUBLISHINGRAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.Back to the topActionYou ... Read more..

You may experience a long delay after you enter the product key and then click Next in the Windows Vista Setup WizardView products that this article applies to.Article ID:930127Last Review:March 15, 2007Revision:1.2SYMPTOMSAfter you enter the product key and then click Next in the Windows Vista Setup Wizard, you may experience a long delay. This delay lasts about 20 to 60 seconds.CAUSEThis behavior may occur because of a timing issue in the Windows Vista Setup Wizard. This timing issue is ... Read more..

Microsoft Product Support Services (PSS) support boundaries for network booting Microsoft Windows Preinstallation Environment (Windows PE) 2.0View products that this article applies to.Article ID:926172Last Review:March 15, 2007Revision:2.4SUMMARYThis article discusses the support boundaries that Microsoft Product Support Services (PSS) provides for network booting the Microsoft Windows Preinstallation Environment (Windows PE) 2.0 product. Back to the topINTRODUCTIONThis article discusses the support boundaries that PSS provides for Windows PE 2.0 and describes methods for network booting Windows PE 2.0. This article specifically addresses ... Read more..

You cannot extract the contents of a Microsoft Update Standalone Package for Windows VistaView products that this article applies to.Article ID:928636Last Review:May 1, 2007Revision:3.0On This PageSYMPTOMSWhen you try to extract and to view the contents of a Microsoft Update Standalone Package (MSU) for Windows Vista, you cannot extract the files from the MSU. For example, one of the following issues may occur: •If you try to use the /x command-line switch at a command prompt ... Read more..

Some users cannot access Exchange Server 2007 Outlook Web Access after you create new mailboxes or migrate existing mailboxesView products that this article applies to.Article ID:949527Last Review:March 25, 2008Revision:1.0SYMPTOMSAfter you create new mailboxes in a Microsoft Exchange Server 2007 environment or you migrate mailboxes from Exchange Server 2003 to Exchange 2007, some users cannot access Exchange 2007 Outlook Web Access (OWA). When this issue occurs, these users can enter their credentials on the Forms Based Authentication ... Read more..

VPN connection fails on Windows Vista client: Error 609: A device type was specfied that does not exitView products that this article applies to.Article ID:953795Last Review:May 30, 2008Revision:1.0Source: Microsoft SupportBack to the topRAPID PUBLISHINGRAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.Back to the topResultOn a Windows Vista computer, you are unable to establish a connection to ... Read more..

How to remove the Windows.old folder that is generated when you perform a custom installation of Windows VistaView products that this article applies to.Article ID:933212Last Review:June 11, 2007Revision:1.0 INTRODUCTIONThis article describes how to remove the Windows.old folder that is generated when you perform a custom installation of Windows Vista. The Windows.old folder contains folders and files that were used in the earlier version of Microsoft Windows that was installed. MORE INFORMATIONTo remove the Windows.old folder, follow these steps.Important Before you ... Read more..