Open Software Solutions

Common file and registry virtualization issues in Windows VistaView products that this article applies to.Article ID:927387Last Review:March 15, 2007Revision:2.6On This PageSYMPTOMSWhen you use the virtualization feature of Windows Vista, you may the experience file and registry virtualization issues that are described in the following scenarios. Back to the topScenario 1: You receive error messages when you install, upgrade, or use an applicationWhen you install, upgrade, or use an application, you may receive various error messages that indicate that ... Read more..

How to configure event subscription to pull BMC SEL events into the event logs in Windows Server 2008View products that this article applies to.Article ID:950257Last Review:March 27, 2008Revision:1.0On This PageINTRODUCTIONThis article describes how to configure event subscription to pull the base management controller (BMC) System Event Log (SEL) events into the event logs in Windows Server 2008.Back to the topMORE INFORMATIONIn Windows Server 2008, Hardware Management is built into the operating system. By default, Hardware Management event ... Read more..

Article ID: 955986 - Last Review: February 13, 2009 - Revision: 1.0The operating system may stop responding when you try to put the operating system into S3 sleep after you perform a surprise removal of a USB device on a Windows-based computerView products that this article applies to.Expand all | Collapse allSYMPTOMSOn a Microsoft Windows-based computer, you perform a surprise removal of a universal serial bus (USB) device. When you try to put the operating system into S3 sleep (standby), ... Read more..

The Turn off the display setting may change unexpectedly when you configure the Put the computer to sleep setting in Windows VistaView products that this article applies to.Article ID:934550Last Review:April 12, 2007Revision:1.0SYMPTOMSIn Windows Vista, the Turn off the display setting in the Power Options item in Control Panel may change unexpectedly when you configure the Put the computer to sleep setting. For example, the Turn off the display setting is changed to 5 hours when you set the Put the ... Read more..

You cannot install a device that requires the Mf.sys device driver in Windows VistaView products that this article applies to.Article ID:926171Last Review:December 4, 2007Revision:2.0SYMPTOMSWhen you try to install a device that requires the Mf.sys device driver on a computer that is running Windows Vista, you cannot install the device. Additionally, after you try to install the device, service keys that are related to the device are not in the Windows registry.Back to the topCAUSEBy default, the Mf.sys device driver is ... Read more..

Error message when you try to delete a Windows Imaging Format file in Windows Vista: Cannot delete View products that this article applies to.Article ID:926189Last Review:March 15, 2007Revision:1.4SYMPTOMSYou use the Ximage.exe tool to mount a Microsoft Windows Imaging Format (WIM) file for read and write access in Windows Vista. Then, you try to delete this file by using Microsoft Windows Explorer. However, you cannot delete this file, and you receive the following error message: Cannot delete filename: ... Read more..

A dump file may not be generated on a computer that is running Windows Server 2008 or Windows Vista if the dump file and the paging file reside on the same volumeView products that this article applies to.Article ID:953341Last Review:June 10, 2008Revision:1.0On This PageSYMPTOMSConsider the following scenario:•You configure the system to generate a full memory dump file when fatal system errors occur on a computer that is running Windows Server 2008 or Windows Vista.•The dump file and the paging file ... Read more..

An update is available for Outlook 2007 that improves Internet Calendar functionality and improves compatibility with IMAP serversView products that this article applies to.Article ID:950219Last Review:May 29, 2008Revision:1.0On This PageSUMMARYThis article describes an update that is available for Microsoft Office Outlook 2007. This update improves Internet Calendar functionality, and it improves compatibility with Internet Message Access Protocol (IMAP) servers.Back to the topMORE INFORMATIONThis update for Outlook 2007 adds support for the following Internet Calendar features:•Users can now respond to ... Read more..

Article ID: 968602 - Last Review: March 4, 2009 - Revision: 1.0Windows Vista custom toolbar may be unusable after undocking or removing a second monitorView products that this article applies to.Expand all | Collapse allSource: Microsoft SupportBack to the topRAPID PUBLISHINGRAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.Back to the topActionAfter undocking or removing ... Read more..

Error message when you try to start Internet Explorer 7 in Windows Vista: You must be an administrator to open Internet Explorer on this desktopView products that this article applies to.Article ID:935855Last Review:August 24, 2007Revision:3.3On This PageSYMPTOMSIn Windows Vista, you receive the following error message when you try to start Windows Internet Explorer 7:You must be an administrator to open Internet Explorer on this desktop.To open Internet Explorer, right-click the Internet Explorer icon, and then click 'Run as administrator'You receive ... Read more..

The copy process may stop responding when you try to copy files from a server on a network to a Windows Vista-based computerView products that this article applies to.Article ID:931770Last Review:August 29, 2007Revision:2.0On This PageSYMPTOMSOn a Windows Vista-based computer, when you try to copy files from a server on a network, the copy process may stop responding (hang), and you may receive a message that resembles the following: Calculating Time Remaining0 minutes remainingThis problem may occur only occasionally. Back ... Read more..

Only one keyboard layout is available when you use the Windows Vista DVD to start the computerView products that this article applies to.Article ID:927818Last Review:March 15, 2007Revision:1.2INTRODUCTIONThis article discusses the keyboard layout that is available when you use a Windows Vista DVD to start a computer.MORE INFORMATIONThe Windows Vista DVD has a fixed keyboard layout. The Windows Vista DVD starts the Windows Preinstallation Environment (Windows PE). Windows PE may be configured to use only one keyboard layout. Therefore, when you ... Read more..

VSS warning events are logged for non-LUN identifiers in the inquiry VPD page 0x83 data in Windows Server 2008View products that this article applies to.Article ID:951793Last Review:May 13, 2008Revision:1.0INTRODUCTIONIn Windows Server 2008, the Volume Shadow Copy Service (VSS) logs warning events in the inquiry Virtual Printer Device (VPD) page 0x83 data for any descriptors that are not logical unit number (LUN) identifiers. These events only provide information and do not represent errors.MORE INFORMATIONThe event that is logged in the Application ... Read more..

Article ID: 963699 - Last Review: February 11, 2009 - Revision: 3.0Error when you install Windows Vista Service Pack 1: 0x8024200DView products that this article applies to.Expand all | Collapse allSYMPTOMSWhen you install Windows Vista Service Pack 1 (SP1) by using Windows Update or by using the automatic updating feature, you may receive the following error:0x8024200DBack to the topCAUSEThis issue may occur if you use Dynamic Update to install the May version of the Windows Vista application compatibility update, and ... Read more..

Description of the SharePoint Server 2007 post-2007 Microsoft Office servers Service Pack 1 hotfix package: May 29, 2008View products that this article applies to.Article ID:953137Last Review:July 9, 2008Revision:1.0On This PageSUMMARYThis article describes the Microsoft Office SharePoint Server 2007 issues that are fixed in the SharePoint Server 2007 post-2007 Microsoft Office servers Service Pack 1 hotfix package that is dated May 29, 2008.Back to the topINTRODUCTIONList of issues that this hotfix package fixesThis hotfix package fixes the following issues that are ... Read more..

Event ID 63 may be logged in the Application log after you install Windows Server 2008View products that this article applies to.Article ID:952574Last Review:May 12, 2008Revision:1.0SYMPTOMSAfter you install Windows Server 2008, an event ID 63 that resembles the following event may be logged in the Application log: Log Name: ApplicationSource: WMIDate:DateTime:TimeEvent ID: 63Level: WarningDescription: A provider, WmiPerfClass, has been registered in the Windows Management Instrumentation namespace root cimv2 to use the Local System account. This account is privileged and the ... Read more..

Error message when you try to install Windows Vista by using a computer's DVD drive: Windows cannot install required filesView products that this article applies to.Article ID:930984Last Review:March 17, 2007Revision:1.1SYMPTOMSWhen you try to install Windows Vista by using a computer's DVD drive, you may receive one of the following error messages: Windows cannot install required files. Make sure all files required for installation are available, and restart the installation. Error code: 0x800706F8Windows cannot install required files. Make ... Read more..

An error message occurs when you run Sysprep /generalize in Windows Vista: A fatal error occurred while trying to Sysprep the machineView products that this article applies to.Article ID:929828Last Review:August 13, 2007Revision:2.0SYMPTOMSWhen you try to run the System Preparation Tool (Sysprep) in Windows Vista, and you use the /generalize option, you may receive the following error message:A fatal error occurred while trying to Sysprep the machine.The Setupper.log file may contain lines that resemble the following:Error ... Read more..

Windows activation in Windows Server 2008 or in Windows Vista fails when you configure a non-Microsoft firewall to use HTTPS authentication to enable access to the InternetView products that this article applies to.Article ID:951011Last Review:April 18, 2008Revision:1.0SYMPTOMSWindows activation in Windows Server 2008 or in Windows Vista fails when you configure a non-Microsoft firewall to use HTTPS authentication to enable access to the Internet.Back to the topWORKAROUNDTo work around the issue, add the IP address or the DNS ... Read more..

When you browse a Web page by using Internet Explorer 7 on a terminal server, the colors that are displayed in the MDI child forms of the Web page may be incorrectView products that this article applies to.Article ID:950054Last Review:May 16, 2008Revision:1.0On This PageSYMPTOMSConsider the following scenario:• You configure a Remote Desktop Connection to use the 256 colors display mode.•You use the Remote Desktop Connection to connect to a Windows-based terminal server that has Windows Internet ... Read more..