Open Software Solutions

The audio output is not automatically routed to a Bluetooth audio device on a Windows Vista-based computerView products that this article applies to.Article ID:933144Last Review:April 24, 2007Revision:2.1SYMPTOMSWhen you connect a Bluetooth audio device to a Windows Vista-based computer, the audio output is not automatically routed to the Bluetooth audio device.Back to the topCAUSEThis behavior occurs because audio devices in Windows Vista do not dynamically switch when you add a new device, such as a Bluetooth audio device.Back to the topWORKAROUNDTo ... Read more..

When a DHCP server is unavailable on a Windows Vista-based computer, Windows Vista uses an APIPA IP address much sooner than Windows XP does under the same circumstancesView products that this article applies to.Article ID:931550Last Review:March 15, 2007Revision:1.2SYMPTOMSWhen you start a Windows Vista-based computer, you may notice the following: •The computer first uses an Automatic Private IP Addressing (APIPA) IP address.•Later, the computer acquires an IP address from a Dynamic Host Configuration Protocol (DHCP) server. Back to the topCAUSEThis ... Read more..

A Windows Vista-based computer does not resume from sleep mode if you move or click a USB mouse as the computer is entering sleep modeView products that this article applies to.Article ID:930091Last Review:October 31, 2007Revision:1.5SYMPTOMSConsider the following scenario. You have a universal serial bus (USB) mouse connected to a Windows Vista-based computer. You move or click the mouse as the computer is entering sleep mode. Then, after the computer has entered sleep mode, you ... Read more..

The AutoPlay window does not appear when you connect a powered-up video camera to a Windows Vista-based computerView products that this article applies to.Article ID:930059Last Review:March 15, 2007Revision:1.3SYMPTOMSWhen you connect a powered-up video camera to a Windows Vista-based computer by using an IEEE 1394 cable or a USB cable, the AutoPlay functionality does not work. For example, you do not see an AutoPlay window that lists the available options to use with the video camera.Back to the topWORKAROUNDTo work around ... Read more..

When you use Windows Update to install an update in Windows Vista, the update may not appear in the Programs and Features item in Control PanelView products that this article applies to.Article ID:927532Last Review:March 15, 2007Revision:1.3SYMPTOMSWhen you use Windows Update to download and install an update in Windows Vista, the update may not appear in Installed Updates in the Programs and Features item in Control Panel. For example, the following updates do not appear in the Programs and Features ... Read more..

When you are prompted to enter administrative credentials for a directory to which you do not have permissions, your user ID is added to the DACL list for the directory in Windows VistaView products that this article applies to.Article ID:950934Last Review:April 15, 2008Revision:1.0On This PageINTRODUCTIONThis article describes the behavior that occurs in Windows Vista when you are prompted to enter administrative credentials for a directory to which you do not have permissions.Back to the topMORE INFORMATION On a ... Read more..

A High Definition (HD) audio device no longer plays audio files after a BIOS update on a Windows Vista-based computerView products that this article applies to.Article ID:929251Last Review:March 15, 2007Revision:1.4SYMPTOMSA High Definition (HD) audio device may not play audio files after you update the BIOS on a Windows Vista-based computer.Back to the topCAUSEThis problem occurs because the BIOS update changes the pin configuration of the HD audio device.Back to the topRESOLUTIONTo resolve this problem, you must reinstall the drivers ... Read more..

A description of known issues with the FolderLocation settings in the Windows Vista Unattend.xml fileView products that this article applies to.Article ID:929831Last Review:November 14, 2007Revision:3.0INTRODUCTIONYou can use the FolderLocations settings in the Microsoft-Windows-Shell-Setup area of the Windows Vista Unattend.xml file to move the user profiles folder or the program data folder to a non-default target location. The user profiles folder is typically %systemdrive% Users. The program data folder is typically %systemdrive% ProgramData.This article describes known issues with ... Read more..

The hybrid sleep feature and the hibernation feature in Windows Vista may become unavailable after you use the Disk Cleanup ToolView products that this article applies to.Article ID:928897Last Review:March 15, 2007Revision:1.3SYMPTOMSAfter you use the Disk Cleanup Tool in Windows Vista, you may experience the following symptoms:•You cannot see the Hibernate option in Power Options.•When you use the sleep feature, the computer does not recover its settings if power is lost.Back to the topCAUSEThis problem occurs when the Disk Cleanup ... Read more..

TCP/IPv4 appears to be enabled even when it is disabled in Windows VistaView products that this article applies to.Article ID:929621Last Review:March 17, 2007Revision:1.3On This PageSYMPTOMSIn the properties dialog box for a network adapter, the TCP/IP Version 4 (TCP/IPv4) protocol appears to be enabled even when it is disabled. The Internet Protocol Version 4 (TCP/IPv4) check box is selected.Back to the topCAUSEThis problem may occur after you use the Netsh.exe command-line tool to disable TCP/IPv4 on the ... Read more..

Folders on partitions used to install Windows Vista may be moved or may be renamed to end with .OLDView products that this article applies to.Article ID:927839Last Review:March 15, 2007Revision:1.4IntroductionThis article describes how folders on a partition that is used to install Windows Vista may be moved or may be renamed to end with .OLD.MORE INFORMATIONWhen you install Windows Vista, and an earlier version of Windows is already installed on the same partition, folders that are already present may conflict with ... Read more..

Error message when you try to delete a folder after an SMB share has been removed on a computer that is running Windows Vista Service Pack 1 or Windows Server 2008: The action can't be completed because the folder is open in another program View products that this article applies to.Article ID:949857Last Review:March 12, 2008Revision:1.1On This PageSYMPTOMSConsider the following scenario: •On a computer that is running Windows Vista Service Pack 1 (SP1) or Windows Server 2008, you create a Server ... Read more..

A third-party program exits unexpectedly or stops responding when the program loads the inetmib1.dll SNMP subagent .dll fileView products that this article applies to.Article ID:947727Last Review:March 11, 2008Revision:1.0SYMPTOMSWhen a third-party program loads the inetmib1.dll Simple Network Management Protocol (SNMP) subagent, the program exits unexpectedly or stops responding.Back to the topCAUSEThe Microsoft SNMP extension does not support third-party applications loading the inetmib1.dll subagent .dll file.Back to the topMORE INFORMATIONWhen any third-party program loads the inetmib1.dll SNMP subagent, the third-party program directly ... Read more..

A Windows Server 2008-based DHCP server that is configured in a workgroup environment may consume too much memoryView products that this article applies to.Article ID:949530Last Review:March 6, 2008Revision:1.0Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following ... Read more..