Open Software Solutions

TCP/IPv4 appears to be enabled even when it is disabled in Windows VistaView products that this article applies to.Article ID:929621Last Review:March 17, 2007Revision:1.3On This PageSYMPTOMSIn the properties dialog box for a network adapter, the TCP/IP Version 4 (TCP/IPv4) protocol appears to be enabled even when it is disabled. The Internet Protocol Version 4 (TCP/IPv4) check box is selected.Back to the topCAUSEThis problem may occur after you use the Netsh.exe command-line tool to disable TCP/IPv4 on the ... Read more..

Error message when you try to upgrade a computer to Windows Vista: This computer does not have enough space for temporary files. Error code 0x80070103View products that this article applies to.Article ID:928232Last Review:December 18, 2007Revision:2.0On This PageSYMPTOMSWhen you try to upgrade a computer to Windows Vista, you receive the following error message:This computer does not have enough space for temporary files. Windows installation needs at least size megabytes (MB) of space on any partition for temporary files. To install ... Read more..

FIX: You receive an error message when you try to install the original release version of SQL Server 2005 or SQL Server 2005 Service Pack 1 on a computer that is running Windows VistaView products that this article applies to.Article ID:932593Last Review:March 28, 2008Revision:4.0Bug #: 487992 (SQLBUDT)On This PageSYMPTOMSWhen you try to install the original release version of Microsoft SQL Server 2005 or Microsoft SQL Server 2005 Service Pack 1 (SP1) on a computer that is running Windows Vista, you ... Read more..

Detection and deployment guidance for the April 10, 2007 security releaseView products that this article applies to.Article ID:935824Last Review:December 3, 2007Revision:3.5On This PageSUMMARYAs part of an ongoing commitment to provide detection tools and deployment recommendations for security updates, Microsoft is delivering this detection and deployment guidance for all updates that are released during a Microsoft Security Response Center (MSRC) release cycle. This guidance contains recommendations that are based on the types of scenarios that may exist in various Microsoft operating ... Read more..

Log files that are created when you upgrade to Windows Vista from an earlier version of WindowsView products that this article applies to.Article ID:928901Last Review:March 28, 2007Revision:2.0INTRODUCTIONThis article lists all the log files that are created when you upgrade to Windows Vista from an earlier version of Windows.MORE INFORMATIONThe following log files are created when an upgrade is successful:•C: Windows Panther Setupact.log•C: Windows panther setuperr.log•C: Windows inf setupapi.app.log•C: Windows inf setupapi.dev.log•C: Windows panther PreGatherPnPList.log•C: Windows panther PostApplyPnPList.log•C: Windows panther miglog.xmlThe ... Read more..

Incoming messages may be rejected by the queue manager on the cluster after you configure the clustered instance of Message Queuing to use HTTP messaging in Windows Server 2008View products that this article applies to.Article ID:941754Last Review:June 3, 2008Revision:1.0SYMPTOMSAfter you configure the clustered instance of Microsoft Message Queuing (also known as MSMQ) to use HTTP messaging in Windows Server 2008, incoming messages may be rejected by the queue manager on the cluster.Note This issue occurs if you use IP version ... Read more..

The destination hard disk does not appear in the Where do you want to install Windows? disk configuration window when you try to install Windows VistaView products that this article applies to.Article ID:928231Last Review:March 15, 2007Revision:1.2SYMPTOMSWhen you try to install Windows Vista, the hard disk on which you want to install Windows Vista does not appear in the Where do you want to install Windows? disk configuration window.Back to the topCAUSEThis issue occurs if the hard disk partition contains an ... Read more..

The NLB host does not converge as expected on Windows Server 2008 Hyper-V virtual machinesView products that this article applies to.Article ID:953828Last Review:June 25, 2008Revision:1.0On This PageSYMPTOMSConsider the following scenario: •You are running a Windows Server 2008 virtual machine in the Hyper-V environment on a Windows Server 2008 host computer.•You try to create a new Network Load Balancing (NLB) cluster on this virtual machine. Or, you try to add this virtual machine to an existing NLB cluster.In this scenario, the NLB host on ... Read more..

Description of the Word 2007 hotfix package: June 20, 2008View products that this article applies to.Article ID:954576Last Review:July 17, 2008Revision:1.0On This PageSUMMARYThis article describes the Microsoft Office Word 2007 issue that is fixed in the Word 2007 hotfix package that is dated June 20, 2008.This article describes the following items about the hotfix package:•The issues that the hotfix package fixes.•The prerequisites for installing the hotfix package.•Whether you must restart the computer after you install the hotfix package.•Whether the ... Read more..

Article ID: 961658 - Last Review: January 21, 2009 - Revision: 1.0How to enable Access-based Enumeration for a Distributed File System (DFS) share in Windows Server 2008View products that this article applies to.Expand all | Collapse allINTRODUCTIONThis article describes how to enable Access-based Enumeration for a Distributed File System (DFS) share in Windows Server 2008.MORE INFORMATIONAccess-based Enumeration in Windows Server 2008 is available only when you are running a stand-alone namespace on a Windows Server 2008-based server or when you ... Read more..

Windows Vista may crash and you may receive a Stop error message on a blue screen when you remove a USB host controllerView products that this article applies to.Article ID:933938Last Review:May 3, 2007Revision:2.1SYMPTOMSIn Windows Vista, when you remove a USB host controller or a device that contains a USB host controller, Windows Vista may crash. Additionally, you may receive a Stop error message on a blue screen. This problem occurs if the following conditions are true:•A USB device is ... Read more..

Files that are encrypted by using the Encrypting File System (EFS) are not backed up when you use the “Back up files” option in Windows VistaView products that this article applies to.Article ID:934172Last Review:March 14, 2007Revision:1.0SYMPTOMSYou use the Back up files option in the Backup and Restore Center in Windows Vista. However, files are not backed up that are encrypted by using the Encrypting File System (EFS).Note The Back up computer option in Windows Vista correctly backs up ... Read more..

Error message when you try to activate Windows Vista: An error has occurredView products that this article applies to.Article ID:931276Last Review:November 28, 2007Revision:3.3On This PageSYMPTOMSWhen you try to activate Windows Vista, you may receive the following error message:An error has occurredIn this case, you also receive one of the following error codes and descriptions. Error codeDescription0xC004C003The activation server determined the specified product key is in use.0xC004C001The activation server determined the specified product key is invalid.0xC004C008The activation server determined that ... Read more..

Error message when you run the Sysprep command on a Windows Vista-based computer: A fatal error occurredView products that this article applies to.Article ID:930193Last Review:August 29, 2007Revision:2.0On This PageSYMPTOMSWhen you run the Sysprep command on a Windows Vista-based computer, you receive an error message that resembles the following: A fatal error occurred while trying to sysprep the machineAdditionally, an error code that resembles the following is logged in the Setupact.log file: 0x80070020ERROR_SHARING_VIOLATIONNote The Setupact.log file is located along the ... Read more..

You cannot use a fingerprint reader or another biometric device to log on after you upgrade to Windows VistaView products that this article applies to.Article ID:926673Last Review:March 15, 2007Revision:1.4SYMPTOMSAfter you upgrade to Windows Vista, you cannot use a fingerprint reader or another biometric device to log on.Back to the topCAUSEThis issue occurs because Windows Vista does not support the Graphical Identification and Authentication (GINA) components that the device requires.Back to the topRESOLUTIONTo resolve this problem, log on by using the ... Read more..

Guest operating systems that are supported on a Hyper-V virtual machine hostView products that this article applies to.Article ID:954958Last Review:June 26, 2008Revision:1.0On This PageFor more information about the Microsoft support policy on non-Microsoft virtualization hardware, click the following article number to view the article in the Microsoft Knowledge Base:897615 (/Feedback.aspx?kbNumber=897615/) Support policy for Microsoft software running in non-Microsoft hardware virtualization softwareBack to the topINTRODUCTIONThis article lists the server and client guest operating systems that are supported on a Hyper-V virtual ... Read more..

Description of the Jet 4.0 Database Engine update rollup for the release version of Windows Vista: May 11, 2007View products that this article applies to.Article ID:937248Last Review:October 27, 2007Revision:2.1On This PageSUMMARYThis article describes a Jet 4.0 Database Engine update rollup for the release version of Windows Vista. This update rollup fixes several issues that are not documented in the Microsoft Knowledge Base.Back to the topINTRODUCTIONThis article describes the Microsoft Jet 4.0 Database Engine issues that are fixed in the ... Read more..

A USB video camera that is connected to a Windows Vista-based computer may not display an image after you resume the computer from sleepView products that this article applies to.Article ID:938315Last Review:June 7, 2007Revision:1.0SYMPTOMSConsider the following scenario:•You have a video camera that is connected to a Windows Vista-based computer through a USB connection. Note This kind of camera may also be known as a webcam.•You use the video camera together with a video-capture program to capture input from the camera.•The ... Read more..

The enhanced video renderer (EVR) sends the EC_DISPLAY_CHANGED event when you play a video stream in Windows VistaView products that this article applies to.Article ID:935878Last Review:September 11, 2007Revision:1.3On This PageSYMPTOMSIn Windows Vista, you play a video stream by using DirectShow and the enhanced video renderer (EVR). When an upstream filter performs a dynamic reconnection, the EVR sends the EC_DISPLAY_CHANGED event. Therefore, the other filters may stop working.Back to the topRESOLUTIONUpdate informationThe following files are available for download from the Microsoft ... Read more..

You cannot install a gadget if the gadget has international characters in the file name in Windows VistaView products that this article applies to.Article ID:930135Last Review:March 15, 2007Revision:1.2SYMPTOMSIn Windows Vista, you cannot install a gadget if the gadget has international characters in the file name. For example, you cannot install a gadget that has Japanese or Chinese characters in the file name.Back to the topCAUSEThis problem occurs because Windows Vista cannot extract files from some cabinet (.cab) files ... Read more..