Open Software Solutions

When you run a WMI query against the CIM_DataFile class by using the Run as administrator option in Windows Vista or in Windows Server 2008, the query returns incomplete resultsView products that this article applies to.Article ID:954061Last Review:June 21, 2008Revision:1.0On This PageSYMPTOMSYou log on to a Windows Vista-based or Windows Server 2008-based computer by using an administrator account. When you run a Windows Management Instrumentation (WMI) query against the CIM_DataFile class, the WMI query returns incomplete results.This problem occurs if ... Read more..

MS08-030: Vulnerability in Bluetooth stack could allow remote code executionView products that this article applies to.Article ID:951376Last Review:June 19, 2008Revision:2.0On This PageINTRODUCTIONMicrosoft has released security bulletin MS08-030. The security bulletin contains all the relevant information about the security update. This information includes deployment options. To view the complete security bulletin, visit one of the following Microsoft Web sites: •Home users:http://www.microsoft.com/protect/computer/updates/bulletins/200806.mspx (http://www.microsoft.com/protect/computer/updates/bulletins/200806.mspx)Skip the details: Download the updates for your home computer or laptop from the Microsoft Update Web site now:http://update.microsoft.com/microsoftupdate/ (http://update.microsoft.com/microsoftupdate/)•IT ... Read more..

You cannot start Windows Recovery Environment after you start a Windows Vista-based or a Windows Server 2008-based computer by using the installation DVD that has been provided by the computer manufacturerView products that this article applies to.Article ID:951495Last Review:May 29, 2008Revision:1.1SYMPTOMSAfter you start a Windows Vista-based or a Windows Server 2008-based computer by using the installation DVD that has been provided by the computer manufacturer, the Repair your computer option is not displayed. Additionally, you cannot start the Windows Recovery ... Read more..

A DVD movie that you play in Windows Media Player skips frames, or it skips to the next chapter when you drag the video window from one monitor to another monitor on a Windows Vista-based systemView products that this article applies to.Article ID:935954Last Review:October 31, 2007Revision:1.1SYMPTOMSConsider the following scenario:•You have a dual-monitor configuration on a Windows Vista-based system. •You play a DVD movie in Windows Media Player 11. •While the movie is playing, you drag the video window to ... Read more..

You cannot select the Upgrade option when you try to install Windows Vista, and you receive an error message: Your upgrade partition has multiple operating systemsView products that this article applies to.Article ID:927296Last Review:August 16, 2007Revision:3.0On This PageSymptoms of the problemWhen you try to install Windows Vista, you cannot select the Upgrade option. Also, you receive the following error message in the Install Windows dialog box: Upgrade has been disabled - Your upgrade partition has multiple operating systems Back to ... Read more..

You may experience various symptoms when you try to open an Office document from a Web site hyperlink in a 2007 Office application on a Windows Vista-based client computerView products that this article applies to.Article ID:955375Last Review:July 28, 2008Revision:1.0SYMPTOMSOn a Windows Vista-based client computer, you try to open a Microsoft Office document from a Web site hyperlink in a 2007 Microsoft Office application. When you do this, you may experience the following symptoms:•Performance is slow, or the 2007 Office ... Read more..

IPP print jobs on a Windows Vista-based computer are canceled 30 seconds after a paper outage or a paper jam occursView products that this article applies to.Article ID:945717Last Review:March 5, 2008Revision:1.0SYMPTOMSConsider the following scenario:•On a Windows Vista-based computer, you print to an Internet Printer Protocol (IPP) printer.•A paper outage or a paper jam occurs.In this scenario, the print job is canceled 30 seconds after the paper outage or the paper jam occurs. Additionally, the print queue ... Read more..

You encounter unexpected behavior when you perform tasks as a standard user and the User Account Control feature is disabled in Windows VistaView products that this article applies to.Article ID:928497Last Review:November 2, 2007Revision:2.6SYMPTOMS You log on to Windows Vista as a standard user and then you try to perform one of the following actions: •You right-click a program or a task and then click Run as administrator.•You start a program or a task that usually requires elevated administrator permissions to ... Read more..

A DVD+RW or DVD–RW video disc that was formatted on a Windows Vista-based computer is not recognized by a consumer electronics DVD playerView products that this article applies to.Article ID:928119Last Review:March 15, 2007Revision:1.3SYMPTOMSWhen you format a DVD on a Windows Vista-based computer, a consumer electronics DVD player may not recognize the disc. This problem occurs when you use DVD-RW or DVD+RW discs. DVD-R and DVD+R discs are not affected by this problem.Note DVD+RW means digital versatile disc rewritable.Back ... Read more..

Notification message when you remove or repair a program in Windows Vista: An unidentified program wants to access your computerView products that this article applies to.Article ID:929467Last Review:March 15, 2007Revision:1.3SYMPTOMSWhen you remove or repair a program in Windows Vista, you may receive the following notification message in the User Account Control dialog box: An unidentified program wants to access your computerBack to the topCAUSEThis issue may occur if the following conditions are true:•The program installation used a Microsoft Windows ... Read more..

The Revocation Settings box is not wide enough in a Russian version of Windows Server 2008View products that this article applies to.Article ID:949816Last Review:May 27, 2008Revision:1.0SYMPTOMS In a Russian version of Windows Server 2008, the Revocation Settings box in the Properties dialog box under Trust Policy or under Account Partner is not wide enough.Because the box is too narrow, you cannot see all the information that is listed in the box.WORKAROUNDTo work around this behavior, ... Read more..

You cannot select or format a hard disk partition when you try to install Windows VistaView products that this article applies to.Article ID:933171Last Review:April 12, 2007Revision:1.2On This PageSummary SectionThis article describes a problem that may occur when you try to install Windows Vista. You may receive a Windows is unable to find a system volume that meets its criteria for installation error message. Back to the topSymptoms of the problemWhen you try to install Windows Vista, you may experience one ... Read more..

The Cipher.exe utility does not correctly detect the encryption status of the system pagefile (Pagefile.sys) on a computer that is running Windows Vista Service Pack 1 or Windows Server 2008View products that this article applies to.Article ID:950504Last Review:March 28, 2008Revision:1.0SYMPTOMSOn a computer that is running Windows Vista Service Pack 1 (SP1) or Windows Server 2008, the Cipher.exe utility does not correctly detect the encryption status of the system pagefile (Pagefile.sys).Back to the topCAUSEWindows Vista SP1 and Windows Server ... Read more..

Message Queuing may not start after you install Message Queuing with the Active Directory Integrated option enabled on a Windows Server 2003-based computer or on a Windows Server 2008-based computerView products that this article applies to.Article ID:931661Last Review:May 12, 2008Revision:1.0On This PageSYMPTOMSOn a Windows Server 2003-based computer or on a Windows Server 2008-based computer, you install Microsoft Message Queuing with the Active Directory Integrated option enabled. When you do this, the Message Queuing service may not start for the first ... Read more..

Article ID: 958663 - Last Review: November 24, 2008 - Revision: 1.0How to move a virtual machine that is running on Microsoft Virtual Server to a Windows Server 2008 Hyper-V environmentView products that this article applies to.On This PageExpand all | Collapse allINTRODUCTIONThis article describes how to move a virtual machine that is running on Microsoft Virtual Server to a Windows Server 2008 Hyper-V environment.Back to the topMORE INFORMATIONTo move a virtual machine that is running on Virtual Server to ... Read more..

The Perfmon.exe process may continuously start and stop when you click the Resource Monitor button on a Windows Vista-based computerView products that this article applies to.Article ID:937085Last Review:September 11, 2007Revision:2.1On This PageSYMPTOMSOn a Windows Vista-based computer, you click the Resource Monitor button. Then, the Performance Monitor (Perfmon.exe) process may continuously start and stop. Additionally, Windows Vista may stop responding.Note You click the Resource Monitor button to display the utilization details for the CPU, for memory, for the ... Read more..

The Photo E-mail wizard closes when you try to send a picture by using e-mail in Windows VistaView products that this article applies to.Article ID:928431Last Review:July 12, 2007Revision:2.0SYMPTOMSIn Windows Vista, when you try to send a picture by using e-mail, the Photo E-mail wizard does not send the picture. Instead, the wizard closes.This problem occurs when you use one of the following methods:•You right-click a picture, click Send To, and then click Mail recipient.•You select a picture in Windows Photo ... Read more..

The OOBE Wizard may not run when you use Sysprep.exe to deploy a Windows Vista imageView products that this article applies to.Article ID:926175Last Review:March 15, 2007Revision:1.3SYMPTOMSWhen you use the System Preparation tool (Sysprep.exe) in audit mode to deploy a Windows Vista Windows Image Format (WIM) image file, the Out of Box Experience (OOBE) Wizard does not run automatically. Instead, the OOBE Wizard is displayed as a System Cleanup Action option in a dialog box. This symptom occurs even though the ... Read more..

A connected USB storage device does not appear when you click the Safely Remove Hardware icon in the notification area in Windows Vista View products that this article applies to.Article ID:927826Last Review:March 15, 2007Revision:1.3SYMPTOMSAfter you connect a USB storage device such as a flash drive to a computer that is running Windows Vista, the device does not appear when you click the Safely Remove Hardware icon in the notification area. Therefore, you cannot prepare Windows Vista for the removal of ... Read more..

You cannot configure Windows Mail to use a Web-based (HTTP) e-mail account in Windows VistaView products that this article applies to.Article ID:926374Last Review:November 8, 2007Revision:5.2 Windows Mail no longer supports the HTTP servers that are used by Hotmail and other Web-based e-mail providers such as AOL mail, Google mail, and Yahoo! mail.This article is intended for a beginning to intermediate computer user. Symptoms of the problemWhen you try to configure Windows Mail to use a Web-based (HTTP) e-mail account ... Read more..