Blogging about Open Software Solutions

When a user logs on to a domain from a Windows Vista-based client computer, the client computer takes a long time (about 10 minutes) to process the logon scriptView products that this article applies to.Article ID:952611Last Review:July 17, 2008Revision:1.0On This PageSYMPTOMSConsider the following scenario. In an Active Directory domain environment, you deploy a user logon script to client computers in the domain. The logon script contains calls to Active Directory Service Interfaces (ADSI), such as Lightweight ... Read more..

An ADSL router may restart occasionally after you install Windows XP SP3 or Windows VistaView products that this article applies to.Article ID:955084Last Review:July 17, 2008Revision:1.0On This PageSYMPTOMSConsider the following scenario:•An ADSL router is connected to a Windows-based computer.Note An ADSL router is also known as a DSL modem.•You install Windows XP Service Pack 3 (SP3) or Windows Vista on the computer.In this scenario, the ADSL router may restart occasionally.Back to the topCAUSEThis problem may occur when Windows XP SP3 ... Read more..

When you try to shut down a Windows Vista-based computer that has an SD memory card inserted after the computer has resumed from the Hibernate mode, the computer may stop responding on the shutdown screenView products that this article applies to.Article ID:950466Last Review:July 18, 2008Revision:1.0On This PageSYMPTOMSYou have a Windows Vista-based computer that has an Secure Digital (SD) memory card inserted. You resume the computer from the system Hibernate mode (the S4 power state). Then, you ... Read more..

Error message when you update the SATA controller driver to the MSAHCI driver after you install Windows Vista Service Pack 1: STOP 0x7BView products that this article applies to.Article ID:954703Last Review:July 17, 2008Revision:1.0Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify ... Read more..

Description of the Word 2007 hotfix package: June 20, 2008View products that this article applies to.Article ID:954576Last Review:July 17, 2008Revision:1.0On This PageSUMMARYThis article describes the Microsoft Office Word 2007 issue that is fixed in the Word 2007 hotfix package that is dated June 20, 2008.This article describes the following items about the hotfix package:•The issues that the hotfix package fixes.•The prerequisites for installing the hotfix package.•Whether you must restart the computer after you install the hotfix package.•Whether the ... Read more..

The changes in the TOC and PageRef fields do not appear when you compare Word 2007 documentsView products that this article applies to.Article ID:954540Last Review:July 17, 2008Revision:1.0SYMPTOMSYou update some page values in a Microsoft Office Word 2007 document. When you compare the revised document to the original document, the changes in the TOC and PageRef fields do not appear.RESOLUTIONImportant This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might ... Read more..

The Ref field is updated incorrectly when you print a Word 2007 documentView products that this article applies to.Article ID:954541Last Review:July 17, 2008Revision:1.0SYMPTOMSConsider the following scenario. You insert a cross-reference into a Microsoft Office Word 2007 document. If you update the cross-reference, a revision occurs in the value of the Ref field. In this scenario, the Ref field is updated incorrectly when you print the Word 2007 document. Therefore, the revision in the cross-reference disappears.Back to ... Read more..

Description of the Word 2007 hotfix package: June 27, 2008View products that this article applies to.Article ID:954892Last Review:July 18, 2008Revision:1.0On This PageSUMMARYThis article describes the Microsoft Office Word 2007 issues that are fixed in the hotfix package that is dated June 27, 2008.This article describes the following items about the hotfix package:•The issues that the hotfix package fixes.•The prerequisites for installing the hotfix package.•Whether you must restart the computer after you install the hotfix package.•Whether the hotfix package ... Read more..

An update is available that lets nonvolatile (NV) cache commands be sent to SCSI-class devices in Windows VistaView products that this article applies to.Article ID:954943Last Review:July 17, 2008Revision:1.0On This PageIntroductionIntel Turbo Memory (ITM) is an integrated nonvolatile (NV) caching solution. ITM works together with Microsoft RAID, and it introduces support for caching of a RAID device. This NV caching solution requires that NV cache commands be sent to the RAID device.In Windows Vista, the NV cache commands can be ... Read more..

How to install third-party mass storage drivers for the 64-bit editions of Windows Server 2008 and of Windows VistaView products that this article applies to.Article ID:954701Last Review:July 10, 2008Revision:1.0INTRODUCTIONWhen you install a 64-bit edition of Windows Server 2008 or of Windows Vista from a 32-bit based installation media, you may have to provide mass storage controller drivers for the 32-bit operating system and for the 64-bit operating system.This article describes how to install third-party mass storage drivers for the ... Read more..

Return codes that are used by the Robocopy utility in Windows Server 2008View products that this article applies to.Article ID:954404Last Review:July 11, 2008Revision:1.0INTRODUCTIONThis article discusses the return codes that are used by the Robocopy utility in Windows Server 2008. MORE INFORMATIONThe following table lists and describes the return codes that are used by the Robocopy utility.ValueDescription0No files were copied. No failure was encountered. No files were mismatched. The files already exist in the destination directory; therefore, the copy ... Read more..

How to remove administrative shares in Windows Server 2008View products that this article applies to.Article ID:954422Last Review:July 10, 2008Revision:1.0On This PageINTRODUCTIONThis step-by-step article describes how to remove default administrative shares, and how to prevent these shares from being automatically created in Windows Server 2008. Back to the topMORE INFORMATIONBy default, Windows Server 2008 automatically creates special hidden administrative shares that administrators, programs, and services can use to manage the computer environment or network. These special shared resources are not ... Read more..

You receive a Kerberos PAC validation error message when you start multiple processes on multiple Windows Server 2008-based computersView products that this article applies to.Article ID:954409Last Review:July 11, 2008Revision:1.0SYMPTOMSConsider the following scenario:•You start multiple processes on multiple Windows Server 2008-based computers from domains that do not directly trust one another.•The processes have to validate the Kerberos Privilege Attribute Certificate (PAC).In this scenario, the processes do not authenticate one another. Additionally, you receive a Kerberos PAC validation error message.CAUSEThis issue occurs ... Read more..

Stop error when you resume a Windows Vista-based computer that is connected to a USB optical disc drive from standby STOP: 0x000000E4 or STOP: 0x0000000AView products that this article applies to.Article ID:954029Last Review:July 14, 2008Revision:1.0On This PageSYMPTOMSWhen you have a Windows Vista-based computer that is connected to a USB optical disc drive, and you resume the computer from Standby, you may receive a error message that resembles one of the following error messages: STOP: 0x000000E4 (parameter1, ... Read more..

Error message when you use smart card authentication to log on to a Windows Server 2008-based terminal server from a client computer that is running Windows Vista or Windows Server 2008: 0xC000040CView products that this article applies to.Article ID:954910Last Review:July 15, 2008Revision:1.0On This PageSYMPTOMSConsider the following scenario:•You have a computer that is running Windows Vista or Windows Server 2008.•You try to log on to a Windows Server 2008-based terminal server by using smart card authentication.In this ... Read more..

You may experience authentication issues when you access a network-attached storage device after you upgrade to Windows Server 2008, to Windows Vista, to Windows Server 2003, or to Windows XPView products that this article applies to.Article ID:954387Last Review:July 14, 2008Revision:1.1SYMPTOMSWhen you access a network-attached storage device after you upgrade to Windows Server 2008, to Windows Vista, to Windows Server 2003, or to Windows XP, you may experience authentication issues. Typically, you receive an error message that states that access ... Read more..

When you run an NDISTest on a Windows-based computer that has a RNDIS driver installed, a failure is reported, or the computer may become unresponsiveView products that this article applies to.Article ID:949729Last Review:July 14, 2008Revision:1.0On This PageSYMPTOMSYou have a computer that has a Remote Network Driver Interface Specification (RNDIS) driver installed. When you run a Network Driver Interface Specification Test (NDISTest) on this computer to test the driver, NDISTest may report a failure. Sometimes, the computer may become completely ... Read more..

You cannot create multiple RMS Client sessions for one user context on a Windows Vista-based computerView products that this article applies to.Article ID:950888Last Review:July 15, 2008Revision:1.0On This PageSYMPTOMSConsider the following scenario:•You have a computer that is running Windows Vista or Windows Server 2008.•The computer has Rights Management Services (RMS) Client installed. •On this computer, you try to create multiple RMS Client sessions for a single user context. However, the operation is unsuccessful.Back to ... Read more..

A Windows Vista-based computer does not go to sleep as expected when Sound Recorder is runningView products that this article applies to.Article ID:955079Last Review:July 15, 2008Revision:1.1SYMPTOMSWhen Sound Recorder is running on a Windows Vista-based computer, the computer does not go to sleep regardless of how long the system is otherwise idle.Back to the topCAUSEThis behavior is intended to prevent a recording failure that would occur if the computer went to sleep during a Sound Recorder ... Read more..

The computer may restart unexpectedly, and you receive a Stop 0x000000D1 error message when you use the DHP features to hot add or hot replace processors on a computer that is running Windows Server 2008 for Itanium-based SystemsView products that this article applies to.Article ID:954786Last Review:July 22, 2008Revision:3.0On This PageSYMPTOMSOn a computer that is running Windows Server 2008 for Itanium-based Systems and that supports Dynamic Hardware Partitioning (DHP) features, you can hot add or hot replace processors. When you do ... Read more..