Open Software Solutions

The Photo E-mail wizard closes when you try to send a picture by using e-mail in Windows VistaView products that this article applies to.Article ID:928431Last Review:July 12, 2007Revision:2.0SYMPTOMSIn Windows Vista, when you try to send a picture by using e-mail, the Photo E-mail wizard does not send the picture. Instead, the wizard closes.This problem occurs when you use one of the following methods:•You right-click a picture, click Send To, and then click Mail recipient.•You select a picture in Windows Photo ... Read more..

You cannot record more data to a recordable DVD-R Dual Layer disc after you format and then eject the disc in Windows VistaView products that this article applies to.Article ID:928355Last Review:March 15, 2007Revision:1.4SYMPTOMS After you format and then eject a recordable DVD-R Dual Layer disc in Windows Vista, you cannot record more data to the disc. Back to the topCAUSEThis issue occurs because Windows automatically closes the disc when you eject it. Closing a disc lets you use it in ... Read more..

Article ID: 960334 - Last Review: December 18, 2008 - Revision: 1.0The Windows Server 2008 and Windows Vista Failover Cluster Validation process fails, and you receive an error message when the System cryptography: Use FIPS compliant algorithms for encryption, hashing and signing policy is enabledHotfix Download AvailableView and request hotfix downloadsView products that this article applies to.On This PageExpand all | Collapse allSYMPTOMSThe following policy is enabled on a Windows Server 2008-based computer or on a Windows Vista SP1-based ... Read more..

How to use the BitLocker Recovery Password Viewer for Active Directory Users and Computers tool to view recovery passwords for Windows VistaView products that this article applies to.Article ID:928202Last Review:October 26, 2007Revision:3.2On This PageINTRODUCTIONThis article describes how to use the BitLocker Recovery Password Viewer for Active Directory Users and Computers tool. The BitLocker Drive Encryption feature is a data protection feature that is included with the following versions of Windows Vista:•Windows Vista Ultimate•Windows Vista EnterpriseYou can use this tool ... Read more..

Error message when you try to upgrade a computer to Windows Vista: This computer does not have enough space for temporary files. Error code 0x80070103View products that this article applies to.Article ID:928232Last Review:December 18, 2007Revision:2.0On This PageSYMPTOMSWhen you try to upgrade a computer to Windows Vista, you receive the following error message:This computer does not have enough space for temporary files. Windows installation needs at least size megabytes (MB) of space on any partition for temporary files. To install ... Read more..

After you download the Group Policy preference client-side extensions on a Windows Vista-based or a Windows XP-based computer, nothing is present under Computer Configuration Policies Administrative Templates System Group PolicyView products that this article applies to.Article ID:954372Last Review:June 26, 2008Revision:1.0SYMPTOMSConsider the following scenario: •On a Windows Vista-based or a Windows XP-based computer, you download the Group Policy preference client-side extensions that are described in Microsoft Knowledge Base article (KB) 943729.•You try to turn on tracing for ... Read more..

Article ID: 959573 - Last Review: November 4, 2008 - Revision: 1.0PRB: GetVolumeNameForVolumeMountPoint API may return Incorrect Name for Volumes with Multiple NamesView products that this article applies to.Expand all | Collapse allSource: Microsoft SupportBack to the topRAPID PUBLISHINGRAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.Back to the topSymptomOn Windows, every volume is assigned a ... Read more..

Event ID 215 is logged in the Application event log after you install Windows Vista and then restart the computerView products that this article applies to.Article ID:938494Last Review:June 19, 2007Revision:1.2SYMPTOMSYou install Windows Vista and then restart the computer. An event that resembles the following is logged in the Application event log on a Windows Vista-based computer:Event Type: Error Event Source: ESENTEvent ID: 215Description: WinMail (3924) WindowsMail0: The backup has been stopped because it was halted by the client or the ... Read more..

Description of the Software Update for Web Folders: May 18, 2007View products that this article applies to.Article ID:907306Last Review:September 11, 2007Revision:1.6On This PageSUMMARYThis article describes the Web folders issues that are fixed in the Software Update for Web Folders that is dated May 18, 2007.This article describes the following items about the update:•The issues that the update fixes.•The prerequisites for installing the update.•Whether you must restart the computer after you install the update.•Whether the update is replaced by any other ... Read more..

The screen may go blank when you try to upgrade the video driver on a Windows Vista-based computerView products that this article applies to.Article ID:932539Last Review:August 29, 2007Revision:2.0On This PageSYMPTOMSWhen you try to upgrade the video driver on a Windows Vista-based computer, the screen may go blank. In this situation, nothing happens when you move the mouse or when you press CTRL+ALT+DELETE. If you turn off the power and then restart the computer, the desktop is displayed correctly. ... Read more..

Error message when you use smart card authentication to log on to a Windows Server 2008-based terminal server from a client computer that is running Windows Vista or Windows Server 2008: 0xC000040CView products that this article applies to.Article ID:954910Last Review:July 15, 2008Revision:1.0On This PageSYMPTOMSConsider the following scenario:•You have a computer that is running Windows Vista or Windows Server 2008.•You try to log on to a Windows Server 2008-based terminal server by using smart card authentication.In this ... Read more..

When a Windows Vista-based client computer synchronizes a cached Outlook .pst file with the server, you cannot access the .pst fileView products that this article applies to.Article ID:944386Last Review:March 12, 2008Revision:1.0On This PageSYMPTOMSConsider the following scenario:•You are running Microsoft Office Outlook on a Windows Vista-based computer.•You are using a Personal Folders File (.pst file) that is stored in a folder. •The folder is redirected to a server. •The .pst file is cached locally by Client-Side Caching (CSC).In ... Read more..

Insertions and updates in C++ Microsoft Jet DAO MFC applications may not work on a computer that is running Windows Vista Service Pack 1 or Windows Server 2008View products that this article applies to.Article ID:952337Last Review:May 15, 2008Revision:1.0SYMPTOMSIn a C++ Microsoft Jet DAO MFC (CDao) application, insertions and updates may not work on a computer that is running Windows Vista Service Pack 1 (SP1) or Windows Server 2008. Additionally, you may receive the following error message:The field is too ... Read more..

You cannot establish an IPsec connection between a Linux operating system and a Windows Vista operating system when you initiate the connection from the Linux operating systemView products that this article applies to.Article ID:950826Last Review:May 28, 2008Revision:1.1On This PageSYMPTOMSConsider the following scenario. You use Windows Vista Local Security Policy on a Windows Vista-based computer. Or, you use the new Windows Firewall with Advanced Security on a Windows Vista-based computer. You try to initiate an Internet Protocol Security (IPsec) connection from ... Read more..

Article ID: 958904 - Last Review: November 21, 2008 - Revision: 1.0A hotfix is available that corrects a logic that is used to determine affinity masks on a Windows Vista-based or Windows Server 2008-based computer that has more than 32 logical processorsHotfix Download AvailableView and request hotfix downloadsView products that this article applies to.On This PageExpand all | Collapse allINTRODUCTIONA hotfix is available for Windows Vista-based computers and Windows Server 2008-based computers that have more than 32 logical ... Read more..

Error message when you use the Microsoft-Windows-Shell-Setup component to install Windows Vista on a computer: Windows could not parse or process unattend answer fileView products that this article applies to.Article ID:934308Last Review:October 31, 2007Revision:1.1SYMPTOMSConsider the following scenario:• You use the Microsoft-Windows-Shell-Setup component to install Windows Vista on a computer. •The version of Windows Vista that you want to install does not include the Media Center component.• In an unattended XML file, you specify use of the ShowMediaCenter child ... Read more..

A High Definition (HD) audio device no longer plays audio files after a BIOS update on a Windows Vista-based computerView products that this article applies to.Article ID:929251Last Review:March 15, 2007Revision:1.4SYMPTOMSA High Definition (HD) audio device may not play audio files after you update the BIOS on a Windows Vista-based computer.Back to the topCAUSEThis problem occurs because the BIOS update changes the pin configuration of the HD audio device.Back to the topRESOLUTIONTo resolve this problem, you must reinstall the drivers ... Read more..

You cannot access a WebDAV site whose SSL setting for client certificates is set to Accept if you cancel the Select Certificate dialog box on a computer that is running Windows Vista or Windows Server 2008View products that this article applies to.Article ID:954809Last Review:September 10, 2008Revision:1.1On This PageSYMPTOMSConsider the following scenario. •On a Web Distributed Authoring and Versioning (WebDAV) site, you set the Secure Sockets Layer (SSL) setting for client certificates to Accept. •On a computer that is running Windows ... Read more..

Article ID: 962201 - Last Review: February 18, 2009 - Revision: 1.0Error message when you put a Windows Vista-based or a Windows Server 2008-based computer to sleep, or you wake the computer up: STOP: 0x0000009FHotfix Download AvailableView and request hotfix downloadsView products that this article applies to.On This PageExpand all | Collapse allSYMPTOMSWhen you put a Windows Vista-based or a Windows Server 2008-based computer to sleep, or you wake the computer up from sleep, you may receive a Stop error ... Read more..

Article ID: 968510 - Last Review: March 3, 2009 - Revision: 1.0Firewall requirements for coexisting with TeredoView products that this article applies to.Expand all | Collapse allSource: Microsoft SupportBack to the topRAPID PUBLISHINGRAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.Back to the topSymptomsThis article discusses the Firewall application requirements necessary for Toredo to coexist ... Read more..