Open Software Solutions

The OOBE Wizard may not run when you use Sysprep.exe to deploy a Windows Vista imageView products that this article applies to.Article ID:926175Last Review:March 15, 2007Revision:1.3SYMPTOMSWhen you use the System Preparation tool (Sysprep.exe) in audit mode to deploy a Windows Vista Windows Image Format (WIM) image file, the Out of Box Experience (OOBE) Wizard does not run automatically. Instead, the OOBE Wizard is displayed as a System Cleanup Action option in a dialog box. This symptom occurs even though the ... Read more..

The desktop background appears as a blank, black screen when the Bubbles screen saver runs in Windows VistaView products that this article applies to.Article ID:935265Last Review:April 9, 2007Revision:1.0SYMPTOMSConsider the following scenario. •You set the Colors setting on the Display Settings tab in Windows Vista to a 16-bit color setting.•You have the Bubbles screen saver selected to run. However, when the Bubbles screen saver runs, the desktop background is not displayed as expected. Instead, the desktop background ... Read more..

A Windows Vista-based computer stops responding when you resume the computer from hibernationView products that this article applies to.Article ID:928135Last Review:August 29, 2007Revision:2.0On This PageSYMPTOMSA Windows Vista-based computer stops responding when you resume the computer from hibernation.NoteThis problem may occur if a system device configuration changes when the computer is in hibernation. Back to the topCAUSEThis problem occurs because the Peripheral Component Interconnect (PCI) device driver does not correctly update the device settings to reflect the new configuration.Back to the ... Read more..

Article ID: 963106 - Last Review: February 15, 2009 - Revision: 1.0When you try to view a very large JPEG image on a Windows Vista-based DLNA server from a DLNA client, the JPEG image is corruptedHotfix Download AvailableView and request hotfix downloadsView products that this article applies to.On This PageExpand all | Collapse allSYMPTOMSConsider the following scenario. On a Windows Vista-based computer, you share media by using the Windows Media Player Network Sharing Service. Additionally, you configure the computer as ... Read more..

Error message when you try to install a hotfix on a Windows Vista-based computer in a domain: Installer encountered an error: 0x8007177f. This machine is disabled for file encryptionView products that this article applies to.Article ID:933595Last Review:September 11, 2007Revision:2.1On This PageSYMPTOMSWhen you try to install a hotfix on a Windows Vista-based computer in a domain, you may receive the following error message:Windows Update Standalone InstallerInstaller encountered an error: 0x8007177fThis machine is disabled for file encryption.Back to the topCAUSEThis problem occurs ... Read more..

Message when a device on a Windows Vista-based computer uses a network bridge to access the network: Connected with limited accessView products that this article applies to.Article ID:930517Last Review:August 29, 2007Revision:2.0On This PageSYMPTOMSWhen you use a wireless connection for network connectivity on a Windows Vista-based computer, you may receive the following message for a device in the Connect to a network dialog box: Connected with limited access This problem occurs if a device on the Windows Vista-based computer uses ... Read more..

Error message when you try to upgrade a computer to Windows Vista: This computer does not have enough space for temporary files. Error code 0x80070103View products that this article applies to.Article ID:928232Last Review:December 18, 2007Revision:2.0On This PageSYMPTOMSWhen you try to upgrade a computer to Windows Vista, you receive the following error message:This computer does not have enough space for temporary files. Windows installation needs at least size megabytes (MB) of space on any partition for temporary files. To install ... Read more..

You may not hear any sound when you play back a recording that was recorded by using the Sound Recorder application in Windows VistaView products that this article applies to.Article ID:925811Last Review:March 15, 2007Revision:2.4SYMPTOMSYou try to record audio by using the Sound Recorder application and a microphone in Windows Vista. When you play back the recording, you may not hear any sound. Note The microphone in this example is the default logical capture device.Back to the topCAUSEThis problem occurs because ... Read more..

Windows Explorer exits unexpectedly when you drag a file from an LZH archive into the Folders pane on a Windows Vista-based computerView products that this article applies to.Article ID:951521Last Review:May 28, 2008Revision:1.0On This PageSYMPTOMSConsider the following scenario: •You are running a Windows Vista-based computer that has the Lzhfldr.dll file installed.•In Windows Explorer, you double-click an .lzh file to open the associated compressed file.•You drag the compressed file into a folder in the Folders pane of the same Windows Explorer ... Read more..

Error message when you try to play the World of Warcraft game in Windows Vista: Display driver stopped respondingView products that this article applies to.Article ID:936653Last Review:May 14, 2007Revision:1.1SYMPTOMSWhen you try to play the World of Warcraft game by Blizzard Entertainment on a computer that is running Windows Vista, you may receive an error message that resembles the following: Display driver stopped respondingBack to the topCAUSEThis problem may occur because the video card driver is incompatible with Windows Vista.Back to ... Read more..

You may experience problems after you resume a Windows Vista-based computer from sleep or from hibernationView products that this article applies to.Article ID:929734Last Review:November 29, 2007Revision:3.3On This PageSUMMARYThis article contains methods that you can try to resolve to fix several problems that may occur after you resume a Windows Vista-based computer from sleep or from hibernation. This article also provides links to other articles that may help you diagnose similar problems.This article is intended for a beginning to intermediate computer ... Read more..

Log files that are created when you upgrade to Windows Vista from an earlier version of WindowsView products that this article applies to.Article ID:928901Last Review:March 28, 2007Revision:2.0INTRODUCTIONThis article lists all the log files that are created when you upgrade to Windows Vista from an earlier version of Windows.MORE INFORMATIONThe following log files are created when an upgrade is successful:•C: Windows Panther Setupact.log•C: Windows panther setuperr.log•C: Windows inf setupapi.app.log•C: Windows inf setupapi.dev.log•C: Windows panther PreGatherPnPList.log•C: Windows panther PostApplyPnPList.log•C: Windows panther miglog.xmlThe ... Read more..

Error message when you try to install Microsoft Update on a Windows Vista-based computer: Could not install Microsoft Update on the computerView products that this article applies to.Article ID:933528Last Review:May 21, 2007Revision:1.6On This PageSYMPTOMSWhen you try to install Microsoft Update on a Windows Vista-based computer, you may receive the following error message: Could not install Microsoft Update on the computer. [Error No. : 0x80004005]Back to the topCAUSEThis problem may occur if one of the following conditions is true: •The ... Read more..

The preview window that displays video from a camera device no longer works after you wake a Windows Vista-based computer from sleepView products that this article applies to.Article ID:933419Last Review:April 2, 2007Revision:2.0SYMPTOMSIn Windows Vista, the preview window thatdisplays video from a camera device no longer works after you wake the computer from sleep. The preview window may stop responding. For example, this problem may occur if you preview the video from the camera by using a program such as ... Read more..

When a Windows Vista-based computer receives a nonmaskable interrupt, the system stops responding, and no dump file is generatedView products that this article applies to.Article ID:950904Last Review:April 24, 2008Revision:1.0On This PageSYMPTOMSConsider the following scenario:•You are running a Windows Vista-based computer.• An Intelligent Platform Management Interface (IPMI)-compliant baseboard management controller (BMC) is installed on the computer.•Under the following registry subkey, you set the NMICrashDump registry entry to 1:HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control CrashControl•The system receives a nonmaskable interrupt (NMI) ... Read more..

An application that uses the ADO interface may malfunction, or data loss may occur when the application connects to SQL Server in Windows Vista, in Windows XP, or in Windows Server 2008View products that this article applies to.Article ID:952287Last Review:May 20, 2008Revision:3.0On This PageSYMPTOMSConsider the following scenario:•An application connects to one of the following products: •Microsoft SQL Server 2005• Microsoft SQL Server 2005 Express Edition•Microsoft SQL Server 2000•SQL Server Desktop Engine (also known as MSDE 2000)•The application uses the SET ... Read more..

You experience slow system performance when you view a multipage TIFF file by using Windows Photo Gallery in Windows VistaView products that this article applies to.Article ID:930097Last Review:March 15, 2007Revision:1.4Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click ... Read more..

When you insert a MultiMediaCard (MMC) into the SD slot of a Dell XPS M1210 laptop that is running Windows Vista, the MMC is not recognizedView products that this article applies to.Article ID:927835Last Review:March 15, 2007Revision:1.4SYMPTOMSWhen you insert a MultiMediaCard (MMC) into the secure digital (SD) slot of a Dell XPS M1210 laptop that is running a clean installation of Windows Vista, the MMC is not recognized. Back to the topCAUSEThis problem occurs because the SD slot controller does ... Read more..

MSN Gaming Zone Internet games are not supported in Windows VistaView products that this article applies to.Article ID:929466Last Review:March 15, 2007Revision:1.3SYMPTOMSAfter you upgrade from Microsoft Windows XP to Windows Vista, you cannot play any of the following games in Windows Vista after you double-click the program file: • Internet Backgammon• Internet Checkers•Internet Hearts•Internet Reversi•Internet SpadesFor example, if you locate the %SystemRoot%: Program Files MSN Gaming Zone Windows folder, and then double-click one of the following program files, ... Read more..

Message in the Digital Signer field in Device Manager after you install a signed driver on a Windows Vista-based computer: Not digitally signedView products that this article applies to.Article ID:954070Last Review:July 1, 2008Revision:1.0On This PageSYMPTOMSConsider the following scenario:•On a Windows Vista-based computer, you install a signed driver.•You open Device Manager, and then you click the Driver Details button on the Driver tab.In this scenario, the Digital Signer field for the device displays the following status message: Not digitally signed ... Read more..