Open Software Solutions

You do not receive notification when the USB bus is overloaded on a Windows Vista-based computerView products that this article applies to.Article ID:936515Last Review:August 29, 2007Revision:2.0On This PageSYMPTOMSOn a Windows Vista-based computer that uses certain ATI chipsets, you do not receive notification when the USB bus is overloaded. For example, you do not receive notification if the sum of the power requirements for the connected USB devices is more than the available power that the USB bus provides. Note If ... Read more..

Error message when you try to log on to a Windows Vista-based client computer across a domain trust: There is a time and/or date difference between the client and serverView products that this article applies to.Article ID:938454Last Review:July 6, 2007Revision:1.2SYMPTOMSConsider the following scenario. You have a domain on which user accounts reside and another domain on which computer accounts reside. You have established a trust relationship between these domains. However, when you try to log on to a ... Read more..

Troubleshooting Stop error messages that may occur when you try to install Windows VistaView products that this article applies to.Article ID:935806Last Review:April 25, 2007Revision:1.0Important This article contains information that shows you how to help lower security settings or how to turn off security features on a computer. You can make these changes to work around a specific problem. Before you make these changes, we recommend that you evaluate the risks that are associated with implementing this workaround in your particular ... Read more..

Some USB audio devices and some USB audio TV tuners do not work correctly together with a Windows Vista-based computerView products that this article applies to.Article ID:933262Last Review:August 29, 2007Revision:2.0On This PageSYMPTOMSSome universal serial bus (USB) audio devices and some USB audio TV tuners do not work correctly when you use the devices or the TV tuners together with a Windows Vista-based computer.Back to the topRESOLUTIONHotfix informationA supported hotfix is now available from ... Read more..

You may experience poor video quality when you use interlaced mode on a Windows Vista-based computerView products that this article applies to.Article ID:932649Last Review:August 24, 2007Revision:2.2On This PageSYMPTOMSWhen you configure the video functionality to use interlaced mode on a Windows Vista-based computer, you may experience poor video quality. Specifically, the video output may be very jerky. You may also notice many dropped frames.Back to the topRESOLUTIONUpdate information The following files are available for download ... Read more..

The audio output is not automatically routed to a Bluetooth audio device on a Windows Vista-based computerView products that this article applies to.Article ID:933144Last Review:April 24, 2007Revision:2.1SYMPTOMSWhen you connect a Bluetooth audio device to a Windows Vista-based computer, the audio output is not automatically routed to the Bluetooth audio device.Back to the topCAUSEThis behavior occurs because audio devices in Windows Vista do not dynamically switch when you add a new device, such as a Bluetooth audio device.Back to the topWORKAROUNDTo ... Read more..

When a DHCP server is unavailable on a Windows Vista-based computer, Windows Vista uses an APIPA IP address much sooner than Windows XP does under the same circumstancesView products that this article applies to.Article ID:931550Last Review:March 15, 2007Revision:1.2SYMPTOMSWhen you start a Windows Vista-based computer, you may notice the following: •The computer first uses an Automatic Private IP Addressing (APIPA) IP address.•Later, the computer acquires an IP address from a Dynamic Host Configuration Protocol (DHCP) server. Back to the topCAUSEThis ... Read more..

A Windows Vista-based computer does not resume from sleep mode if you move or click a USB mouse as the computer is entering sleep modeView products that this article applies to.Article ID:930091Last Review:October 31, 2007Revision:1.5SYMPTOMSConsider the following scenario. You have a universal serial bus (USB) mouse connected to a Windows Vista-based computer. You move or click the mouse as the computer is entering sleep mode. Then, after the computer has entered sleep mode, you ... Read more..

The AutoPlay window does not appear when you connect a powered-up video camera to a Windows Vista-based computerView products that this article applies to.Article ID:930059Last Review:March 15, 2007Revision:1.3SYMPTOMSWhen you connect a powered-up video camera to a Windows Vista-based computer by using an IEEE 1394 cable or a USB cable, the AutoPlay functionality does not work. For example, you do not see an AutoPlay window that lists the available options to use with the video camera.Back to the topWORKAROUNDTo work around ... Read more..

When you use Windows Update to install an update in Windows Vista, the update may not appear in the Programs and Features item in Control PanelView products that this article applies to.Article ID:927532Last Review:March 15, 2007Revision:1.3SYMPTOMSWhen you use Windows Update to download and install an update in Windows Vista, the update may not appear in Installed Updates in the Programs and Features item in Control Panel. For example, the following updates do not appear in the Programs and Features ... Read more..

When you are prompted to enter administrative credentials for a directory to which you do not have permissions, your user ID is added to the DACL list for the directory in Windows VistaView products that this article applies to.Article ID:950934Last Review:April 15, 2008Revision:1.0On This PageINTRODUCTIONThis article describes the behavior that occurs in Windows Vista when you are prompted to enter administrative credentials for a directory to which you do not have permissions.Back to the topMORE INFORMATION On a ... Read more..

A High Definition (HD) audio device no longer plays audio files after a BIOS update on a Windows Vista-based computerView products that this article applies to.Article ID:929251Last Review:March 15, 2007Revision:1.4SYMPTOMSA High Definition (HD) audio device may not play audio files after you update the BIOS on a Windows Vista-based computer.Back to the topCAUSEThis problem occurs because the BIOS update changes the pin configuration of the HD audio device.Back to the topRESOLUTIONTo resolve this problem, you must reinstall the drivers ... Read more..

A description of known issues with the FolderLocation settings in the Windows Vista Unattend.xml fileView products that this article applies to.Article ID:929831Last Review:November 14, 2007Revision:3.0INTRODUCTIONYou can use the FolderLocations settings in the Microsoft-Windows-Shell-Setup area of the Windows Vista Unattend.xml file to move the user profiles folder or the program data folder to a non-default target location. The user profiles folder is typically %systemdrive% Users. The program data folder is typically %systemdrive% ProgramData.This article describes known issues with ... Read more..

The hybrid sleep feature and the hibernation feature in Windows Vista may become unavailable after you use the Disk Cleanup ToolView products that this article applies to.Article ID:928897Last Review:March 15, 2007Revision:1.3SYMPTOMSAfter you use the Disk Cleanup Tool in Windows Vista, you may experience the following symptoms:•You cannot see the Hibernate option in Power Options.•When you use the sleep feature, the computer does not recover its settings if power is lost.Back to the topCAUSEThis problem occurs when the Disk Cleanup ... Read more..

TCP/IPv4 appears to be enabled even when it is disabled in Windows VistaView products that this article applies to.Article ID:929621Last Review:March 17, 2007Revision:1.3On This PageSYMPTOMSIn the properties dialog box for a network adapter, the TCP/IP Version 4 (TCP/IPv4) protocol appears to be enabled even when it is disabled. The Internet Protocol Version 4 (TCP/IPv4) check box is selected.Back to the topCAUSEThis problem may occur after you use the Netsh.exe command-line tool to disable TCP/IPv4 on the ... Read more..

Folders on partitions used to install Windows Vista may be moved or may be renamed to end with .OLDView products that this article applies to.Article ID:927839Last Review:March 15, 2007Revision:1.4IntroductionThis article describes how folders on a partition that is used to install Windows Vista may be moved or may be renamed to end with .OLD.MORE INFORMATIONWhen you install Windows Vista, and an earlier version of Windows is already installed on the same partition, folders that are already present may conflict with ... Read more..

Error message when you try to delete a folder after an SMB share has been removed on a computer that is running Windows Vista Service Pack 1 or Windows Server 2008: The action can't be completed because the folder is open in another program View products that this article applies to.Article ID:949857Last Review:March 12, 2008Revision:1.1On This PageSYMPTOMSConsider the following scenario: •On a computer that is running Windows Vista Service Pack 1 (SP1) or Windows Server 2008, you create a Server ... Read more..