Open Software Solutions

An optical disc appears to be blank after you format the disc by using the Live File System component on a Windows Vista-based computerView products that this article applies to.Article ID:930917Last Review:August 29, 2007Revision:2.0On This PageSYMPTOMSConsider the following scenario:•You format an optical disc by using the Live File System component on a Windows Vista-based computer.•You eject the disc soon after the formatting operation appears to be complete. Or, you eject the disc soon after you write a file to ... Read more..

Error message when you use a network connection to copy a large file from one Windows Vista-based computer to another Windows Vista-based computer: The connection has been lostView products that this article applies to.Article ID:932045Last Review:December 27, 2007Revision:4.1On This PageSYMPTOMSWhen you use a network connection to copy a large file from one Windows Vista-based computer to another Windows Vista-based computer, you may receive an error message that resembles one of the following:Back to the topError message 1The connection has been ... Read more..

You encounter unexpected behavior when you perform tasks as a standard user and the User Account Control feature is disabled in Windows VistaView products that this article applies to.Article ID:928497Last Review:November 2, 2007Revision:2.6SYMPTOMS You log on to Windows Vista as a standard user and then you try to perform one of the following actions: •You right-click a program or a task and then click Run as administrator.•You start a program or a task that usually requires elevated administrator permissions to ... Read more..

You experience installation errors and compatibility problems when you install Windows Server 2003 management tools on a Windows Vista-based computerView products that this article applies to.Article ID:930056Last Review:December 3, 2007Revision:5.2On This PageSUMMARYAs an administrator, you can use the Microsoft Windows Server 2003 Administration Tools Pack to install the Windows Server 2003 management tools on a Windows Vista-based computer. The Windows Server 2003 management tools provide remote server management functions. This article describes some of the limitations that exist when you ... Read more..

The monitor reverts to a low-power state several seconds after you wake it up by pressing the power button or by using the remote control on a computer that is running Windows Vista SP1 or Windows Server 2008View products that this article applies to.Article ID:953029Last Review:June 30, 2008Revision:1.0On This PageSYMPTOMSConsider the following scenario: •You have a computer that is running Windows Vista Service Pack 1 (SP1) or Windows Server 2008.•You let the system go idle for some time. Therefore, the monitor ... Read more..

An unattended installation of Windows Vista uses the Autounattend.xml file on the Windows Vista installation disc instead of the Autounattend.xml file on a USB flash driveView products that this article applies to.Article ID:933495Last Review:August 29, 2007Revision:3.0On This PageSYMPTOMSYou have two Autounattend.xml files (answer files) that can be used in an unattended installation of Windows Vista. One Autounattend.xml file is in the root directory of the Windows Vista installation disc. The other Autounattend.xml file is in the root directory of ... Read more..

You may experience connectivity issues or performance issues when you connect a mobile PC that is running Windows Vista to a wireless access pointView products that this article applies to.Article ID:928152Last Review:March 17, 2007Revision:1.5On This PageSYMPTOMSYou may experience random connectivity issues when you connect a Windows Vista-based mobile PC to certain Wi-Fi hot spots. These connectivity issues include the following:•The wireless network connection is dropped.•You experience poor performance.You experience these issues if the Windows Vista-based computer is running ... Read more..

Event ID 4199 is logged in the System log when you assign or change an IP address on a Windows Vista-based computerView products that this article applies to.Article ID:948363Last Review:March 7, 2008Revision:1.0On This PageSYMPTOMSConsider the following scenario: •You are running a Windows Vista-based computer in a network environment. There are multiple computers in this network.•You assign or change the IP address for the Windows Vista-based computer. You do this either manually or by using an application.In this scenario, you receive the ... Read more..

An application that is packaged by a version of InstallShield that is earlier than InstallShield 12 cannot be installed under the system account context in Windows VistaView products that this article applies to.Article ID:939677Last Review:July 13, 2007Revision:1.1On This PageSYMPTOMSIn Windows Vista, an application that is packaged by a version of InstallShield that is earlier than InstallShield 12 cannot be installed under the system account context.Back to the topCAUSEThis behavior occurs because of a design change for the system profile in ... Read more..

Video without an audio stream does not play correctly in Windows SlideShow in Windows Vista View products that this article applies to.Article ID:926671Last Review:March 15, 2007Revision:2.5SYMPTOMSWhen you try to play Windows SlideShow in Windows Vista, you may experience either of the following problems: •You see a black screen when you use a full-screen theme.•You see a black placeholder where a video is supposed to play.Back to the topCAUSEThis problem may occur if the video files do not contain an audio ... Read more..

Article ID: 958092 - Last Review: November 4, 2008 - Revision: 1.0After the Terminal Services mirror driver is disconnected from a Windows Server 2008-based or Windows Vista-based remote computer, you receive a Stop error on the remote computer: Stop 0x0000007E SYSTEM_THREAD_EXCEPTION_NOT_HANDLEDHotfix Download AvailableView and request hotfix downloadsView products that this article applies to.Beta InformationThis article discusses a beta release of a Microsoft product. The information in this article is provided as-is and is subject to change without notice.No formal product ... Read more..

A connected USB storage device does not appear when you click the Safely Remove Hardware icon in the notification area in Windows Vista View products that this article applies to.Article ID:927826Last Review:March 15, 2007Revision:1.3SYMPTOMSAfter you connect a USB storage device such as a flash drive to a computer that is running Windows Vista, the device does not appear when you click the Safely Remove Hardware icon in the notification area. Therefore, you cannot prepare Windows Vista for the removal of ... Read more..

Error message when you try to validate a copy of Windows Vista: The Validation service is unable to determine whether this copy of Windows Vista is genuineView products that this article applies to.Article ID:937474Last Review:January 7, 2008Revision:2.0SYMPTOMSWhen you try to validate a copy of Windows Vista, you may receive an error message that resembles the following:The Validation service is unable to determine whether this copy of Windows Vista is genuine.You may receive this error message even though you were able ... Read more..

You cannot select or format a hard disk partition when you try to install Windows VistaView products that this article applies to.Article ID:927520Last Review:September 14, 2007Revision:2.0Important Dynamic discs are only supported for Windows Vista Business, for Windows Vista Enterprise, and for Windows Vista Ultimate. They are not supported for Windows Vista Home Basic and for Windows Vista Home Premium.There is one exception. When you upgrade your computer from Windows XP Media Center Edition to Windows Vista Home Premium, some ... Read more..

When you connect a PCI ExpressCard device to a portable Windows Vista-based computer, the device may not work correctlyView products that this article applies to.Article ID:929550Last Review:August 29, 2007Revision:2.0On This PageSYMPTOMSWhen you connect a PCI ExpressCard device to a portable Windows Vista-based computer, the device may not work correctly. A yellow exclamation mark may appear next to the device in Device Manager. Back to the topCAUSEThis problem may occur on some systems if resource rebalancing is enabled in the ... Read more..

How to prepare to install Windows Vista on a computer that is running Windows XPView products that this article applies to.Article ID:931227Last Review:June 11, 2007Revision:1.1On This PageINTRODUCTIONThis article describes how to prepare to install Windows Vista on a computer that is running Microsoft Windows XP. Back to the topMORE INFORMATIONTo prepare a Windows XP-based computer to install Windows Vista, follow these steps.Back to the topStep 1: Back up important files We recommend that you back up important files in ... Read more..

Article ID: 959406 - Last Review: January 6, 2009 - Revision: 1.0The smart card personal identification number (PIN) dialog box does not appear in the foreground of the desktop when you enroll a smart card certificate in Windows Vista Service Pack 1 or Windows Server 2008Hotfix Download AvailableView and request hotfix downloadsView products that this article applies to.On This PageExpand all | Collapse allSYMPTOMSOn a computer that is running Windows Vista Service Pack 1 or Windows Server 2008, you try ... Read more..

You cannot use Computer Management to delete multiple local user accountsView products that this article applies to.Article ID:935944Last Review:May 4, 2007Revision:1.1SUMMARYOn a computer that is running one of the operating systems that is listed in the Applies to section, you cannot use Computer Management to delete multiple local user accounts at the same time.MORE INFORMATIONYou can use Computer Management to delete only one local user account at a time on a computer that is running one of the following operating ... Read more..

Article ID: 959221 - Last Review: November 7, 2008 - Revision: 1.0You cannot change the settings in the font substitution table from some device fonts back to TrueType fonts on a Windows Vista-based or Windows Server 2008-based computerHotfix Download AvailableView and request hotfix downloadsView products that this article applies to.On This PageExpand all | Collapse allSYMPTOMSOn a Windows Vista-based or Windows Server 2008-based computer, you have a printer on which some device fonts are installed. On the computer, ... Read more..

Article ID: 957660 - Last Review: January 20, 2009 - Revision: 1.0FIX: The paths for images, SiteMap nodes, and the <form action=/> tag are rewritten when you use the URL Rewrite Module for IIS 7.0 to rewrite a URLView products that this article applies to.On This PageExpand all | Collapse allSYMPTOMSConsider the following scenario:You use the Microsoft URL Rewrite Module for Internet Information Services (IIS) 7.0 to rewrite a URL and to run a child request.You use a relative reference ... Read more..