Open Software Solutions

The partition that hosts Windows Vista may disappear if you use Windows XP to create a partition on a computer that has both Windows XP and Windows Vista installedView products that this article applies to.Article ID:931854Last Review:February 12, 2007Revision:1.0SYMPTOMSIf you use Microsoft Windows XP to create a new partition on a computer that has both Windows XP and Windows Vista installed, the partition that hosts Windows Vista may disappear.Back to the topCAUSEThis problem may be caused by a ... Read more..

The status of a fax is always read after you use Windows Fax and Scan to create an account on a fax server in Windows VistaView products that this article applies to.Article ID:931718Last Review:March 17, 2007Revision:1.1SYMPTOMSIn Windows Vista, you use Windows Fax and Scan to create an account on a fax server. However, the status of every fax that you receive from this server is read, regardless of whether you have read the fax.CAUSEThis issue occurs if the fax ... Read more..

TCP traffic stops after you enable both receive-side scaling and Internet Connection Sharing in Windows Vista or in Windows Server 2003 with Service Pack 1 or Service Pack 2View products that this article applies to.Article ID:927168Last Review:February 28, 2008Revision:3.1SYMPTOMSAfter you enable both receive-side scaling and Internet Connection Sharing, TCP traffic stops. For example, the ping command does not work.This problem occurs when this computer is running one of the following operating systems: •Microsoft Windows Server 2003 ... Read more..

A Windows Vista-based or Windows Server 2008-based computer needs at least the Read permission for Group Policy Objects in Active Directory Domain Services if the computer is configured for loopback processingView products that this article applies to.Article ID:953768Last Review:June 20, 2008Revision:1.0INTRODUCTIONThis article discusses the behavior that occurs if you configure a Windows Vista-based or Windows Server 2008-based computer for loopback processing. In this case, the computer needs at least the Read permission for Group Policy Objects (GPOs) in ... Read more..

When you start a Windows Vista-based computer or a Windows Server 2008-based computer, the computer stops responding on a blank screenView products that this article applies to.Article ID:946400Last Review:March 25, 2008Revision:1.1SYMPTOMSWhen you start a Windows Vista-based computer or a Windows Server 2008-based computer, the computer stops responding on blank screen. This problem occurs when the computer has a VGA driver installed.Back to the topCAUSE When the system detects the display device as using a VGA driver, the original ... Read more..

Error message when you use a Windows Vista-based computer to try to access files on a Windows Vista-based file server: <DriveLetter>: is not accessible. Insufficient system resources exist to complete the APIView products that this article applies to.Article ID:938475Last Review:November 2, 2007Revision:2.2Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For ... Read more..

Error message when you try to modify the Parental Control settings in a 2007 Office program on a Windows-Vista based computer: The user account does not have permission to save your changes View products that this article applies to.Article ID:938492Last Review:June 27, 2007Revision:1.0SYMPTOMSWhen you try to modify the Parental Control settings in a 2007 Microsoft Office program on a Windows Vista-based computer, you receive the following error message:The user account does not have permission to save your changes. ... Read more..

March 2007 Windows Vista Application Compatibility UpdateView products that this article applies to.Article ID:932246Last Review:December 15, 2007Revision:3.2On This PageINTRODUCTIONThe March 2007 Windows Vista Application Compatibility Update is a package of software updates that address common application compatibility issues in Windows Vista. When you try to install and run certain legacy games or applications in Windows Vista, you may experience one or more of the following symptoms: •The game, the application, or the firmware may not be installed correctly. •The ... Read more..

A user who has Contributor permissions for a shared folder in Windows Vista can delete files and folders that have been created by other usersView products that this article applies to.Article ID:930090Last Review:March 15, 2007Revision:1.2SYMPTOMSYou use the File Sharing Wizard in Windows Vista to share a folder, and then grant Contributor permissions to a user for that folder. However, when the user tries to access the folder, the following problems may occur:•The user cannot locate the folder. •The user ... Read more..

You may not find the file that you want when you use Advanced Search to search by date and you use a non-Gregorian calendar format in Windows VistaView products that this article applies to.Article ID:929735Last Review:March 15, 2007Revision:4.1On This PageSYMPTOMSIf you use a non-Gregorian calendar format in Windows Vista, you may not find the file that you want when you use Advanced Search to search by date.For example, this problem occurs if Japanese (Japan) is selected in the Current format ... Read more..

Error message when you start the Import Video Wizard in Windows Movie Maker on a Windows Vista-based computer: Switch your digital video camera to VCR mode to continueView products that this article applies to.Article ID:930058Last Review:March 20, 2007Revision:2.0SYMPTOMSWhen you start the Import Video Wizard in Windows Movie Maker, you receive the following error message on a Windows Vista-based computer:Switch your digital video camera to VCR mode to continue.Additionally, you do not see the Import live video screen. Therefore, you ... Read more..

Relocation of the Users directory and the ProgramData directory to a disk drive other than the disk drive that contains the Windows directory on a Windows Vista-based or a Windows Server 2008-based computerView products that this article applies to.Article ID:949977Last Review:March 13, 2008Revision:1.0INTRODUCTIONThis article describes the changes in policy for the relocation of the Users directory and the ProgramData directory to a disk drive other than the %systemdrive% disk drive on a Windows Vista-based or a Windows Server ... Read more..

Event ID 12 and event ID 57 are logged in the System log when you hot detach a removable drive on a Windows Vista-based computerView products that this article applies to.Article ID:938940Last Review:November 26, 2007Revision:2.1SYMPTOMSWhen you hot detach a removable hard disk device from a Windows Vista-based computer, a Warning event that resembles the following may be logged in the System log:Event ID: 12The device device_name disappeared from the system without first being prepared for removal.Additionally, if ... Read more..

You cannot upgrade certain language versions of Windows XP to Windows VistaView products that this article applies to.Article ID:932856Last Review:March 15, 2007Revision:1.1On This PageINTRODUCTIONThis article describes the versions of Microsoft Windows XP that you cannot upgrade to Windows Vista because of language pack issues between the two products. This article also describes how to perform a custom installation of Windows Vista to work around this issue.Back to the topMORE INFORMATIONOverviewWindows Vista is available in 36 languages. This includes 11 ... Read more..

The Windows Vista Application Compatibility UpdateView products that this article applies to.Article ID:929427Last Review:March 19, 2008Revision:5.0On This PageSUMMARYThe Windows Vista Application Compatibility Update is a package of software updates that address common application compatibility issues in Windows Vista. When you try to install and run certain legacy games or applications in Windows Vista, you may experience one or more of the following symptoms: • The game or application may not be installed correctly. • The game ... Read more..

How to perform a flat installation of Windows VistaView products that this article applies to.Article ID:928902Last Review:March 15, 2007Revision:1.3INTRODUCTIONThis article contains step-by-step instructions for installing Windows Vista from a hard disk. This technique is called a flat installation. A flat installation is an alternative to an installation that uses the Windows Vista installation CD or DVD.MORE INFORMATIONA flat installation may help resolve problems that occur when you install Windows Vista. For example, a flat installation provides the following benefits:•A flat ... Read more..

You cannot install or start Windows Vista when the volume of the system partition is larger than 2 terabytesView products that this article applies to.Article ID:946557Last Review:May 12, 2008Revision:1.1On This PageSYMPTOMSYou cannot install or start Windows Vista when the volume of the system partition is larger than 2 terabytes (TB).Back to the topCAUSEThis issue occurs for one of the following reasons: •You configure the master boot record (MBR) disk as the boot partition.When the MBR disk is used ... Read more..

How to install Windows VistaView products that this article applies to.Article ID:933178Last Review:April 12, 2007Revision:1.4SUMMARYThis article describes how to upgrade to Windows Vista from an earlier version of Microsoft Windows. This article also describes how to perform a clean installation of Windows Vista. When you perform a clean installation, files that were part of the previous installation are deleted.This article is intended for a beginning to intermediate computer user.You may find it easier to follow the steps if you print ... Read more..

The behavior of reduced functionality mode in Windows VistaView products that this article applies to.Article ID:925582Last Review:March 15, 2007Revision:1.6On This PageINTRODUCTION This article discusses the behavior of reduced functionality mode in Windows Vista. Windows Vista may enter reduced functionality mode if one of the following conditions is true:•You do not activate Windows Vista within the specified activation period.•You modify the computer hardware so that Windows Vista determines that it is running on a different computer. Also, you do ... Read more..

The Universal Disk Format (UDF) component may incorrectly set the IoStatus.Information field on a Windows Vista-based computerView products that this article applies to.Article ID:945711Last Review:March 7, 2008Revision:1.0On This PageSYMPTOMSOn a Windows Vista-based computer, the Universal Disk Format (UDF) component may set the Irp->IoStatus.Information field to a size beyond of the End of File (EOF) flag of a file when a paging read IRP is completed. Therefore, file-system filter drivers that depend on the result of the Irp->IoStatus.Information field run incorrectly.Notes•This ... Read more..