Open Software Solutions

You may experience various symptoms when you try to open an Office document from a Web site hyperlink in a 2007 Office application on a Windows Vista-based client computerView products that this article applies to.Article ID:955375Last Review:July 28, 2008Revision:1.0SYMPTOMSOn a Windows Vista-based client computer, you try to open a Microsoft Office document from a Web site hyperlink in a 2007 Microsoft Office application. When you do this, you may experience the following symptoms:•Performance is slow, or the 2007 Office ... Read more..

IPP print jobs on a Windows Vista-based computer are canceled 30 seconds after a paper outage or a paper jam occursView products that this article applies to.Article ID:945717Last Review:March 5, 2008Revision:1.0SYMPTOMSConsider the following scenario:•On a Windows Vista-based computer, you print to an Internet Printer Protocol (IPP) printer.•A paper outage or a paper jam occurs.In this scenario, the print job is canceled 30 seconds after the paper outage or the paper jam occurs. Additionally, the print queue ... Read more..

You encounter unexpected behavior when you perform tasks as a standard user and the User Account Control feature is disabled in Windows VistaView products that this article applies to.Article ID:928497Last Review:November 2, 2007Revision:2.6SYMPTOMS You log on to Windows Vista as a standard user and then you try to perform one of the following actions: •You right-click a program or a task and then click Run as administrator.•You start a program or a task that usually requires elevated administrator permissions to ... Read more..

A DVD+RW or DVD–RW video disc that was formatted on a Windows Vista-based computer is not recognized by a consumer electronics DVD playerView products that this article applies to.Article ID:928119Last Review:March 15, 2007Revision:1.3SYMPTOMSWhen you format a DVD on a Windows Vista-based computer, a consumer electronics DVD player may not recognize the disc. This problem occurs when you use DVD-RW or DVD+RW discs. DVD-R and DVD+R discs are not affected by this problem.Note DVD+RW means digital versatile disc rewritable.Back ... Read more..

Notification message when you remove or repair a program in Windows Vista: An unidentified program wants to access your computerView products that this article applies to.Article ID:929467Last Review:March 15, 2007Revision:1.3SYMPTOMSWhen you remove or repair a program in Windows Vista, you may receive the following notification message in the User Account Control dialog box: An unidentified program wants to access your computerBack to the topCAUSEThis issue may occur if the following conditions are true:•The program installation used a Microsoft Windows ... Read more..

You cannot select or format a hard disk partition when you try to install Windows VistaView products that this article applies to.Article ID:933171Last Review:April 12, 2007Revision:1.2On This PageSummary SectionThis article describes a problem that may occur when you try to install Windows Vista. You may receive a Windows is unable to find a system volume that meets its criteria for installation error message. Back to the topSymptoms of the problemWhen you try to install Windows Vista, you may experience one ... Read more..

The Cipher.exe utility does not correctly detect the encryption status of the system pagefile (Pagefile.sys) on a computer that is running Windows Vista Service Pack 1 or Windows Server 2008View products that this article applies to.Article ID:950504Last Review:March 28, 2008Revision:1.0SYMPTOMSOn a computer that is running Windows Vista Service Pack 1 (SP1) or Windows Server 2008, the Cipher.exe utility does not correctly detect the encryption status of the system pagefile (Pagefile.sys).Back to the topCAUSEWindows Vista SP1 and Windows Server ... Read more..

The Perfmon.exe process may continuously start and stop when you click the Resource Monitor button on a Windows Vista-based computerView products that this article applies to.Article ID:937085Last Review:September 11, 2007Revision:2.1On This PageSYMPTOMSOn a Windows Vista-based computer, you click the Resource Monitor button. Then, the Performance Monitor (Perfmon.exe) process may continuously start and stop. Additionally, Windows Vista may stop responding.Note You click the Resource Monitor button to display the utilization details for the CPU, for memory, for the ... Read more..

The Photo E-mail wizard closes when you try to send a picture by using e-mail in Windows VistaView products that this article applies to.Article ID:928431Last Review:July 12, 2007Revision:2.0SYMPTOMSIn Windows Vista, when you try to send a picture by using e-mail, the Photo E-mail wizard does not send the picture. Instead, the wizard closes.This problem occurs when you use one of the following methods:•You right-click a picture, click Send To, and then click Mail recipient.•You select a picture in Windows Photo ... Read more..

The OOBE Wizard may not run when you use Sysprep.exe to deploy a Windows Vista imageView products that this article applies to.Article ID:926175Last Review:March 15, 2007Revision:1.3SYMPTOMSWhen you use the System Preparation tool (Sysprep.exe) in audit mode to deploy a Windows Vista Windows Image Format (WIM) image file, the Out of Box Experience (OOBE) Wizard does not run automatically. Instead, the OOBE Wizard is displayed as a System Cleanup Action option in a dialog box. This symptom occurs even though the ... Read more..

A connected USB storage device does not appear when you click the Safely Remove Hardware icon in the notification area in Windows Vista View products that this article applies to.Article ID:927826Last Review:March 15, 2007Revision:1.3SYMPTOMSAfter you connect a USB storage device such as a flash drive to a computer that is running Windows Vista, the device does not appear when you click the Safely Remove Hardware icon in the notification area. Therefore, you cannot prepare Windows Vista for the removal of ... Read more..

You cannot configure Windows Mail to use a Web-based (HTTP) e-mail account in Windows VistaView products that this article applies to.Article ID:926374Last Review:November 8, 2007Revision:5.2 Windows Mail no longer supports the HTTP servers that are used by Hotmail and other Web-based e-mail providers such as AOL mail, Google mail, and Yahoo! mail.This article is intended for a beginning to intermediate computer user. Symptoms of the problemWhen you try to configure Windows Mail to use a Web-based (HTTP) e-mail account ... Read more..

A handle leak occurs in a Server Message Block (SMB) session between two Windows Vista-based computers or between two Windows Server 2008-based computersView products that this article applies to.Article ID:948572Last Review:April 17, 2008Revision:1.0On This PageSYMPTOMSConsider the following scenario:•In a network environment, you set up a Server Message Block (SMB) connection between two Windows Vista-based computers that use the SMB2 protocol.•The SMB session requires more than one roundtrip.•The connection is closed while Windows Vista is processing the response for the ... Read more..

Article ID: 963682 - Last Review: January 22, 2009 - Revision: 1.0Image of the Shortcut (.url) on the desktop gets changed when using Remote DesktopView products that this article applies to.Expand all | Collapse allSource: Microsoft SupportBack to the topRAPID PUBLISHINGRAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.Back to the topSymptomConsider the following scenario:·         ... Read more..

Error message when you start Outlook 2007 in Windows Vista: <FileName>.pst file could not be openedView products that this article applies to.Article ID:934545Last Review:April 16, 2007Revision:1.0SYMPTOMSWhen you start Microsoft Office Outlook 2007 in Windows Vista, you receive the following error message: FileName.pst file could not be opened. The file may not be compatible with this version of Outlook or it may be corrupted.Back to the topCAUSEThis problem occurs when all following conditions are true:•You used the Backup Status and Configuration ... Read more..

You cannot install some programs after you restore Windows Vista by using a Windows Complete PC Backup and Restore imageView products that this article applies to.Article ID:932142Last Review:August 29, 2007Revision:4.1On This PageSYMPTOMSAfter you restore a Windows Vista-based computer by using a Windows Complete PC Backup and Restore image, you may be unable to install certain programs. When this problem occurs, you may receive the following error message:The Directory Name is Invalid.Back to the topCAUSEThis problem occurs because the Temp folder ... Read more..

An update is available for Windows Error Reporting in Windows Vista to make sure that problem reports are sent only after you have granted permissionView products that this article applies to.Article ID:930857Last Review:August 29, 2007Revision:6.0On This PageSYMPTOMSSome programs that run on Windows Vista use Microsoft Application Error Reporting (DW 2.0) to report certain problems to Microsoft. In some instances, these programs may unintentionally send problem reports to Microsoft without first verifying that you have granted permission for this ... Read more..

The Photo E-mail wizard closes when you try to send a picture by using e-mail in Windows VistaView products that this article applies to.Article ID:928431Last Review:July 12, 2007Revision:2.0SYMPTOMSIn Windows Vista, when you try to send a picture by using e-mail, the Photo E-mail wizard does not send the picture. Instead, the wizard closes.This problem occurs when you use one of the following methods:•You right-click a picture, click Send To, and then click Mail recipient.•You select a picture in Windows Photo ... Read more..

You cannot record more data to a recordable DVD-R Dual Layer disc after you format and then eject the disc in Windows VistaView products that this article applies to.Article ID:928355Last Review:March 15, 2007Revision:1.4SYMPTOMS After you format and then eject a recordable DVD-R Dual Layer disc in Windows Vista, you cannot record more data to the disc. Back to the topCAUSEThis issue occurs because Windows automatically closes the disc when you eject it. Closing a disc lets you use it in ... Read more..

Article ID: 960334 - Last Review: December 18, 2008 - Revision: 1.0The Windows Server 2008 and Windows Vista Failover Cluster Validation process fails, and you receive an error message when the System cryptography: Use FIPS compliant algorithms for encryption, hashing and signing policy is enabledHotfix Download AvailableView and request hotfix downloadsView products that this article applies to.On This PageExpand all | Collapse allSYMPTOMSThe following policy is enabled on a Windows Server 2008-based computer or on a Windows Vista SP1-based ... Read more..