Open Software Solutions

An application that uses the ADO interface may malfunction, or data loss may occur when the application connects to SQL Server in Windows Vista, in Windows XP, or in Windows Server 2008View products that this article applies to.Article ID:952287Last Review:May 20, 2008Revision:3.0On This PageSYMPTOMSConsider the following scenario:•An application connects to one of the following products: •Microsoft SQL Server 2005• Microsoft SQL Server 2005 Express Edition•Microsoft SQL Server 2000•SQL Server Desktop Engine (also known as MSDE 2000)•The application uses the SET ... Read more..

You experience slow system performance when you view a multipage TIFF file by using Windows Photo Gallery in Windows VistaView products that this article applies to.Article ID:930097Last Review:March 15, 2007Revision:1.4Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click ... Read more..

When you insert a MultiMediaCard (MMC) into the SD slot of a Dell XPS M1210 laptop that is running Windows Vista, the MMC is not recognizedView products that this article applies to.Article ID:927835Last Review:March 15, 2007Revision:1.4SYMPTOMSWhen you insert a MultiMediaCard (MMC) into the secure digital (SD) slot of a Dell XPS M1210 laptop that is running a clean installation of Windows Vista, the MMC is not recognized. Back to the topCAUSEThis problem occurs because the SD slot controller does ... Read more..

MSN Gaming Zone Internet games are not supported in Windows VistaView products that this article applies to.Article ID:929466Last Review:March 15, 2007Revision:1.3SYMPTOMSAfter you upgrade from Microsoft Windows XP to Windows Vista, you cannot play any of the following games in Windows Vista after you double-click the program file: • Internet Backgammon• Internet Checkers•Internet Hearts•Internet Reversi•Internet SpadesFor example, if you locate the %SystemRoot%: Program Files MSN Gaming Zone Windows folder, and then double-click one of the following program files, ... Read more..

Message in the Digital Signer field in Device Manager after you install a signed driver on a Windows Vista-based computer: Not digitally signedView products that this article applies to.Article ID:954070Last Review:July 1, 2008Revision:1.0On This PageSYMPTOMSConsider the following scenario:•On a Windows Vista-based computer, you install a signed driver.•You open Device Manager, and then you click the Driver Details button on the Driver tab.In this scenario, the Digital Signer field for the device displays the following status message: Not digitally signed ... Read more..

The <Reseal> unattend setting in the oobeSystem configuration pass may cause the computer to shut down every time that you restart itView products that this article applies to.Article ID:947251Last Review:March 20, 2008Revision:1.1On This PageSYMPTOMSConsider the following scenario: •You try to deploy Windows Vista by using an Unattend.xml file that has an oobeSystem configuration pass.•This oobeSystem configuration pass has the following specification: <Reseal> <ForceShutdownNow>true</ForceShutdownNow> <Mode>OOBE</Mode></Reseal>In this scenario, the unatted settings make the computer shut down ... Read more..

Article ID: 959886 - Last Review: December 26, 2008 - Revision: 1.0Error reports are printed when you print an image to a PostScript printer from a computer that is running Windows Vista or Windows Server 2008Hotfix Download AvailableView and request hotfix downloadsView products that this article applies to.On This PageExpand all | Collapse allSYMPTOMSConsider the following scenario. You print an image to a PostScript printer from a computer that is running Windows Vista or Windows Server 2008. Additionally, the Image ... Read more..

Error message when you try to use BitLocker Drive Encryption in Windows Vista: The drive configuration is unsuitable for BitLocker Drive EncryptionView products that this article applies to.Article ID:930434Last Review:May 10, 2007Revision:3.3SYMPTOMSWhen you try to use Windows BitLocker Drive Encryption in Windows Vista, you may receive the following error message:The drive configuration is unsuitable for BitLocker Drive Encryption. To use BitLocker, please re-partition your hard drive according to the BitLocker requirements.Back to the topCAUSEThis problem may occur if the hard ... Read more..

An update is available that improves the performance and reliability of Windows Vista under certain circumstancesView products that this article applies to.Article ID:953095Last Review:May 14, 2008Revision:1.2UPDATE INFORMATIONIf for some reason you have not been able to upgrade to Windows Vista Service Pack 1 (SP1), an update is available that might improve the performance and reliability of Windows Vista. If you are already running Windows Vista SP1, don't download this update. The fixes in this update are already included in ... Read more..

The display is turned off and you do not receive notification when a Windows Vista-based computer goes into hybrid sleepView products that this article applies to.Article ID:935264Last Review:April 13, 2007Revision:2.1SYMPTOMSYou enable the hybrid sleep feature in the Windows Vista power plan settings. When the computer goes into hybrid sleep, you are not notified when the display is turned off. Additionally, you do not receive notification to help you determine whether the computer is still in transition ... Read more..

A Toshiba Device Bay optical drive is not recognized in Windows VistaView products that this article applies to.Article ID:934641Last Review:August 29, 2007Revision:3.0On This PageSYMPTOMSYou may experience either of the following problems when you use a Toshiba optical drive that is connected to a portable Toshiba computer that is running Windows Vista:•The drive is not recognized when wake the computer from sleep.•You use a hot-swap operation or a warm-swap operation to connect a Toshiba device bay optical drive to the ... Read more..

Some user interface items are not displayed in the correct language after you change the display language in Windows VistaView products that this article applies to.Article ID:927816Last Review:March 15, 2007Revision:1.4SYMPTOMSConsider the following scenario:•You change the display language in Windows Vista.•You log off from the computer when you are prompted to do this.However, when you next log on to Windows Vista, some user interface (UI) items do not appear in the new display language that you specified. Instead, these items still ... Read more..

An updated password is not saved for all users when you change the password for an all-user network connection in Windows Vista, and you receive the following error message: Error 5: Access is deniedView products that this article applies to.Article ID:927831Last Review:March 15, 2007Revision:1.5SYMPTOMSConsider the following scenario:•You use the Windows Vista Get Connected Wizard to connect a Windows Vista-based computer to a destination network.•The user name and password that is configured in the network connection is saved for all users. ... Read more..

Log files that are created when you upgrade to Windows Vista from an earlier version of WindowsView products that this article applies to.Article ID:928901Last Review:March 28, 2007Revision:2.0INTRODUCTIONThis article lists all the log files that are created when you upgrade to Windows Vista from an earlier version of Windows.MORE INFORMATIONThe following log files are created when an upgrade is successful:•C: Windows Panther Setupact.log•C: Windows panther setuperr.log•C: Windows inf setupapi.app.log•C: Windows inf setupapi.dev.log•C: Windows panther PreGatherPnPList.log•C: Windows panther PostApplyPnPList.log•C: Windows panther miglog.xmlThe ... Read more..

How to disable certain Internet Protocol version 6 (IPv6) components in Windows VistaView products that this article applies to.Article ID:929852Last Review:October 26, 2007Revision:1.2INTRODUCTIONThis article describes step-by-step instructions for how to disable certain Microsoft Internet Protocol version 6 (IPv6) components in Windows Vista. To disable IPv6 components, you must be logged on to the Windows Vista computer as a member of the Administrators group, or your user account must be granted permissions to edit the Windows registry. Back to the topMORE ... Read more..

Only one keyboard layout is available when you use the Windows Vista DVD to start the computerView products that this article applies to.Article ID:927818Last Review:March 15, 2007Revision:1.2INTRODUCTIONThis article discusses the keyboard layout that is available when you use a Windows Vista DVD to start a computer.MORE INFORMATIONThe Windows Vista DVD has a fixed keyboard layout. The Windows Vista DVD starts the Windows Preinstallation Environment (Windows PE). Windows PE may be configured to use only one keyboard layout. Therefore, when you ... Read more..

Article ID: 957719 - Last Review: December 16, 2008 - Revision: 1.0USB devices may not function correctly after a computer that is running Windows Vista SP1 or Windows Server 2008 resumes from hibernationView products that this article applies to.On This PageExpand all | Collapse allSYMPTOMSConsider the following scenario. You have a computer that is running Windows Vista Service Pack 1 or Windows Server 2008. You hibernate the computer, and then you resume the computer from hibernation. In this scenario, ... Read more..

Article ID: 967477 - Last Review: March 5, 2009 - Revision: 1.0A WSD printer device displays a truncated IPv6 address in Device Manager and in the Function Discovery Browser utility on a computer that is running Windows Vista or Windows Server 2008Hotfix Download AvailableView and request hotfix downloadsView products that this article applies to.On This PageExpand all | Collapse allSYMPTOMSOn a computer that is running Windows Vista or Windows Server 2008, you install a Web Services on Devices (WSD) printer ... Read more..

The Microsoft Software License Terms appear in the incorrect language when you try to view them in a program in Windows VistaView products that this article applies to.Article ID:931969Last Review:August 29, 2007Revision:2.0On This PageSYMPTOMSWhen you try to view the Microsoft Software License Terms in a program in Windows Vista, the license terms appear in the incorrect language. This problem occurs only after you configure Windows Vista to use a language other than the language that was set when you ... Read more..

Error message when you try to install Windows Vista on a computer that uses more than 3 GB of RAM: STOP 0x0000000AView products that this article applies to.Article ID:929777Last Review:October 11, 2007Revision:4.0On This PageSYMPTOMS When you try to install Windows Vista, you may receive an error message that resembles the following: STOP 0x0000000A (parameter1, parameter2, parameter3, parameter4)IRQL_NOT_LESS_OR_EQUAL This problem occurs if the following conditions are true: •The computer uses more than 3 ... Read more..