Open Software Solutions

The copy process may stop responding when you try to copy files from a server on a network to a Windows Vista-based computerView products that this article applies to.Article ID:931770Last Review:August 29, 2007Revision:2.0On This PageSYMPTOMSOn a Windows Vista-based computer, when you try to copy files from a server on a network, the copy process may stop responding (hang), and you may receive a message that resembles the following: Calculating Time Remaining0 minutes remainingThis problem may occur only occasionally. Back ... Read more..

Only one keyboard layout is available when you use the Windows Vista DVD to start the computerView products that this article applies to.Article ID:927818Last Review:March 15, 2007Revision:1.2INTRODUCTIONThis article discusses the keyboard layout that is available when you use a Windows Vista DVD to start a computer.MORE INFORMATIONThe Windows Vista DVD has a fixed keyboard layout. The Windows Vista DVD starts the Windows Preinstallation Environment (Windows PE). Windows PE may be configured to use only one keyboard layout. Therefore, when you ... Read more..

Article ID: 958477 - Last Review: December 12, 2008 - Revision: 1.0FIX: Error message when you compile a Visual C++ project that contains the try-catch block but does not contain a brace for the function body in Visual Studio 2008 SP1: error C2590View products that this article applies to.Expand all | Collapse allSYMPTOMSYou create a Visual C++ project on a computer that has Microsoft Visual Studio 2008 Service Pack 1 (SP1) installed. You use a function that contains the ... Read more..

Article ID: 963699 - Last Review: February 11, 2009 - Revision: 3.0Error when you install Windows Vista Service Pack 1: 0x8024200DView products that this article applies to.Expand all | Collapse allSYMPTOMSWhen you install Windows Vista Service Pack 1 (SP1) by using Windows Update or by using the automatic updating feature, you may receive the following error:0x8024200DBack to the topCAUSEThis issue may occur if you use Dynamic Update to install the May version of the Windows Vista application compatibility update, and ... Read more..

Its recommend to do it via the program properties but when that doesn't work: Simple: 1. Start 2. All Programs 3. Startup 4. Right Click > Delete (It won't delete the application because its just a shortcut) Advanced: 1. Start 2. Type msconfig under Start Search > Enter 3. Startup 4. Un-tick and Apply. Read more..

Some slides are not centered when you print multiple slides per page in PowerPointView products that this article applies to.Article ID:952275Last Review:May 13, 2008Revision:1.0On This PageSYMPTOMSWhen you print multiple slides per page in Microsoft PowerPoint 2002, in Microsoft Office PowerPoint 2003, or in Microsoft Office PowerPoint 2007, some slides are offset and are not centered. This behavior occurs when use one of the following PostScript system drivers to print the slides: •Lexmark C920 ... Read more..

Error message when you try to install Windows Vista by using a computer's DVD drive: Windows cannot install required filesView products that this article applies to.Article ID:930984Last Review:March 17, 2007Revision:1.1SYMPTOMSWhen you try to install Windows Vista by using a computer's DVD drive, you may receive one of the following error messages: Windows cannot install required files. Make sure all files required for installation are available, and restart the installation. Error code: 0x800706F8Windows cannot install required files. Make ... Read more..

An error message occurs when you run Sysprep /generalize in Windows Vista: A fatal error occurred while trying to Sysprep the machineView products that this article applies to.Article ID:929828Last Review:August 13, 2007Revision:2.0SYMPTOMSWhen you try to run the System Preparation Tool (Sysprep) in Windows Vista, and you use the /generalize option, you may receive the following error message:A fatal error occurred while trying to Sysprep the machine.The Setupper.log file may contain lines that resemble the following:Error ... Read more..

Windows Vista Service Pack 1 (SP1) is an important update for Windows Vista. Windows Vista SP1 contains many reliability and usability updates for Windows Vista. After you install Windows Vista SP1, you may notice that a hardware device or an installed program works differently. Therefore, you may want to uninstall Windows Vista SP1 as a troubleshooting step. This article describes the methods that we recommend to uninstall Windows Vista SP1. MORE INFORMATION To uninstall Windows Vista SP1, use one of the following methods. Method 1: ... Read more..

Windows activation in Windows Server 2008 or in Windows Vista fails when you configure a non-Microsoft firewall to use HTTPS authentication to enable access to the InternetView products that this article applies to.Article ID:951011Last Review:April 18, 2008Revision:1.0SYMPTOMSWindows activation in Windows Server 2008 or in Windows Vista fails when you configure a non-Microsoft firewall to use HTTPS authentication to enable access to the Internet.Back to the topWORKAROUNDTo work around the issue, add the IP address or the DNS ... Read more..

The Disable button on the Driver tab of the parent USB host controller is not available in Device Manager after you connect a USB keyboard to a Windows Vista-based computerView products that this article applies to.Article ID:937650Last Review:May 29, 2007Revision:1.0SYMPTOMSYou connect a USB keyboard to a Windows Vista-based computer. Then, you view the devices on the computer in Device Manager. When you view the Driver tab of the parent USB host controller, you notice that you do not ... Read more..

How to create a user-mode process dump file in Windows VistaView products that this article applies to.Article ID:931673Last Review:March 19, 2007Revision:1.3On This PageINTRODUCTIONThis article describes how to create a user-mode process dump file (.dmp file) in Windows Vista. The Windows Error Report feature in Windows Vista generates mini-dump files and heap dump files. The Windows Error Report feature does not generate user-mode process dump files.Back to the topMORE INFORMATIONHow to create a user-mode process dump file in ... Read more..

Error message when you try to upgrade a computer to Windows Vista: The installed operating system does not support an upgrade to Windows VistaView products that this article applies to.Article ID:932007Last Review:March 15, 2007Revision:1.1SYMPTOMSWhen you try to upgrade a computer to Windows Vista, you cannot select the Upgrade option. Also, you receive the following error message in the Install Windows dialog box:Upgrade has been disabled- The installed operating system does not support an upgrade to Windows VistaBack ... Read more..

On a Windows Vista-based computer, a shared folder disappears in Windows Explorer after you rename the folderView products that this article applies to.Article ID:949904Last Review:April 17, 2008Revision:1.0On This PageSYMPTOMSConsider the following scenario. You are running a Windows Vista-based computer. On this computer, you use Windows Explorer to rename a folder on a network share or in a redirected folder. In this scenario, the renamed folder disappears in Windows Explorer.Additionally, the renamed folder reappears after you perform ... Read more..

Components of the user interface in Windows Vista report slightly different values for the total physical memory that is available on the computerView products that this article applies to.Article ID:935268Last Review:February 14, 2008Revision:3.0INTRODUCTIONThe total physical memory on a computer is displayed in several components of the user interface (UI) in Windows Vista. Each component reports a slightly different value. This article discusses why different components report slightly different values. Additionally, this article identifies the component that shows the ... Read more..

MS07-017: Vulnerability in GDI could allow remote code executionView products that this article applies to.Article ID:925902Last Review:December 3, 2007Revision:6.5On This PageMicrosoft has released security bulletin MS07-017. The security bulletin contains all the relevant information about the security update. This information includes file manifest information and deployment options. To view the complete security bulletin, visit one of the following Microsoft Web sites:•Home users:http://www.microsoft.com/athome/security/update/bulletins/200704oob.mspx (http://www.microsoft.com/athome/security/update/bulletins/200704oob.mspx)•IT professionals:http://www.microsoft.com/technet/security/bulletin/ms07-017.mspx (http://www.microsoft.com/technet/security/bulletin/ms07-017.mspx)Back to the topKnown issues•Microsoft is aware of an issue that affects a limited number of ... Read more..

When you try to install a printer by using the Web Point and Print feature on a Windows Vista-based computer, you may receive the following error message: The process cannot access the file because it is being used by another process. This problem occurs when you try to install an Internet Print Protocol (IPP) printer from a Windows Vista-based print server and if the following conditions are true: You are logged in with a user account that is localized for a ... Read more..

If you plan to have a wireless network, you should set it up so that only people you choose can access it. Here are a few options for wireless network security. Wired Equivalent Privacy (WEP) WEP is a widely used network security method. When you enable WEP, you set up a network security key. This key encrypts the information that one computer sends to another computer across your network. The receiving computer needs the key to decode the information so that ... Read more..

Article ID: 958502 - Last Review: November 19, 2008 - Revision: 1.0A hotfix that provides the IntelliSense flavor for Visual Studio 2008 JavaScript files is availableView products that this article applies to.On This PageExpand all | Collapse allINTRODUCTION This article describes a hotfix that provides the IntelliSense flavor for Microsoft Visual Studio 2008 JavaScript files. This flavor is an addition to the existing JavaScript file flavors, which are the Release flavor and the ... Read more..

Error message when you perform a scan by using a WSD-based scanner driver in Windows Vista: A problem prevented Windows from saving the settingsView products that this article applies to.Article ID:931675Last Review:August 29, 2007Revision:2.0On This PageSYMPTOMS When you perform a scan by using a Web Services for Devices (WSD)-based scanner driver, you may receive an error message that resembles the following:A problem prevented Windows from saving the settings that you last used to scan a document or picture (last used ... Read more..