Open Software Solutions

The Allow the computer to turn off this device to save power power management option for a USB Root Hub does not remain selected after you restart Windows VistaView products that this article applies to.Article ID:930312Last Review:January 23, 2007Revision:1.2SYMPTOMSIn Windows Vista, you click to select the Allow the computer to turn off this device to save power check box. However, when you restart the computer, this check box is cleared. Note This check box appears on the Power Management tab ... Read more..

How to force Windows Photo Gallery to display images by using GDI on a Windows Vista-based computerView products that this article applies to.Article ID:927830Last Review:October 11, 2007Revision:3.2SUMMARY This article describes how to force Windows Photo Gallery to display images by using graphics device interface (GDI) on a Windows Vista-based computer.MORE INFORMATIONImportant This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, ... Read more..

'getaddrinfo' could not be located in the dynamic link library WS2_32.View products that this article applies to.Article ID:955045Last Review:June 27, 2008Revision:1.0Source: Microsoft SupportBack to the topRAPID PUBLISHINGRAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.Back to the topActionCreate a VC++ console-based application that links statically with MFC and execute it on the Windows Server 2000 (or earlier) operating ... Read more..

Article ID: 959523 - Last Review: January 12, 2009 - Revision: 2.0Stop error after you install KB951376, you use the Add Bluetooth Device Wizard, you find many Bluetooth devices, and then you try to put a Windows Vista-based or Windows Server 2008-based computer to sleep: STOP 0x0000007FHotfix Download AvailableView and request hotfix downloadsView products that this article applies to.On This PageExpand all | Collapse allSYMPTOMSConsider the following scenario. On a Windows Vista-based or Windows Server 2008-based computer, you install ... Read more..

Message when you connect a Casio digital camera to the USB port on a Windows Vista-based computer: Please insert a disk into Removable Disk (E:)View products that this article applies to.Article ID:934332Last Review:May 11, 2007Revision:2.0Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, ... Read more..

When you try to remotely administer a DHCP server from a Windows Vista-based computer, you cannot find the DHCP scopesView products that this article applies to.Article ID:935988Last Review:September 11, 2007Revision:2.1On This PageSYMPTOMS You install the Microsoft Windows Server 2003 Administration Tools Pack on a Windows Vista-based computer. Then, from the Windows Vista-based computer, you use the Dynamic Host Configuration Protocol (DHCP) snap-in to remotely administer a DHCP server that is running Windows Server 2003. However, in this case, you cannot ... Read more..

How to prepare to upgrade from Windows XP to Windows VistaView products that this article applies to.Article ID:931225Last Review:May 17, 2007Revision:1.2On This PageINTRODUCTIONThis article describes how to prepare to upgrade from Microsoft Windows XP to Windows Vista.Back to the topMORE INFORMATIONBack up important files Back up important files on the Windows XP-based computer before you upgrade to Windows Vista. A backup of files helps prevent the loss of files if you make a mistake during the upgrade. For more ... Read more..

Error message when you install SQL Server 2005 Express Edition Service Pack 1 in Windows Vista: Windows NT user or group '<COMPUTERNAME> SQLServer2005MSSQLUser$<COMPUTERNAME>$MSSQLSERVER' not foundView products that this article applies to.Article ID:929105Last Review:October 30, 2007Revision:2.1On This PageSYMPTOMS When you try to install Microsoft SQL Server 2005 Express Edition Service Pack 1 (SP1) on a computer that is running Windows Vista, you receive the following error message:SQL Server Setup failed to execute a command for server configuration. The error was ... Read more..

Error message when you open the Office Assistant in Word 2002 by using Works Suite 2006 on a Windows Vista-based computer: “The Office Assistant requires Microsoft Agent 2.0 or later”View products that this article applies to.Article ID:930203Last Review:March 20, 2007Revision:1.2SYMPTOMSWhen you open the Office Assistant in Microsoft Word 2002 by using Microsoft Works Suite 2006 on a Windows Vista-based computer, you receive the following error message:The Office Assistant requires Microsoft Agent 2.0 or later.Back to the topCAUSEThis ... Read more..

You must install BitLocker on the system volume of a computer that is running Windows VistaView products that this article applies to.Article ID:929830Last Review:October 26, 2007Revision:1.2A computer that is running Windows Vista must have at least two volumes for Windows BitLocker Drive Encryption to work: a startup volume and a system volume. Both volumes must use the NTFS file system. You must install BitLocker on the system volume.The startup volume contains the Windows operating system and its support files. BitLocker ... Read more..

How to use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows VistaView products that this article applies to.Article ID:927392Last Review:March 20, 2007Revision:3.0On This PageINTRODUCTIONYou can use the Bootrec.exe tool in the Windows Recovery Environment (Windows RE) to troubleshoot and repair the following items in Windows Vista:•A master boot record (MBR)•A boot sector•A Boot Configuration Data (BCD) storeNote When you are troubleshooting startup issues by using the Windows RE, you should first ... Read more..

You are prompted for the setup disk when you install a 16-bit program from a mapped network drive in Windows Vista.View products that this article applies to.Article ID:926656Last Review:November 13, 2006Revision:2.0SYMPTOMSWhen you try to install a 16-bit program in Windows Vista from a mapped network drive, you may receive an error message that prompts you to insert the setup disk into the drive.Back to the topCAUSEThis issue occurs because the mapped network drive is not valid from the context of ... Read more..

The available space on a disc that you format by using the Windows Vista Live File System is less than the capacity of the discView products that this article applies to.Article ID:928353Last Review:March 15, 2007Revision:1.5SYMPTOMS After you format a disc by using the Windows Vista Live File System, the available space on the disc is less than the capacity of the disc. For example, after you format a 700 megabyte (MB)-disc, less than 700 MB is available for use on ... Read more..

A June 2008 update is available for the Windows Vista Customer Experience Improvement Program (CEIP)View products that this article applies to.Article ID:952714Last Review:June 10, 2008Revision:1.0On This PageSUMMARYThe Windows Vista Customer Experience Improvement Program (CEIP) collects information about how you use Windows Vista. The Windows Vista CEIP also collects information about any problems that you experience when you use Windows Vista. Microsoft uses this information to improve the features that you use most frequently. If you join the Windows Vista ... Read more..

The Ease of Access Center is a central location where you can turn on and set up accessibility settings and programs available in Windows. You can adjust settings that make it easier to see your computer, use the mouse and keyboard, or use other input devices. You can also answer a few questions about your daily computer use that will help Windows recommend accessibility settings and programs for you. Use the Ease of Access questionnaire 1. Open Ease of Access Center by clicking ... Read more..

Article ID: 961775 - Last Review: March 2, 2009 - Revision: 1.0New AFD connections fail when software that uses TDI drivers is installed on a Windows Server 2008 or Windows Vista SP1 system that is running on a computer that has multiple processorsHotfix Download AvailableView and request hotfix downloadsView products that this article applies to.On This PageExpand all | Collapse allSYMPTOMSWhen software that uses Transport Driver Interface (TDI) drivers, such as some antivirus software, is installed on a ... Read more..

The CopyImage function may fail in Windows Vista if you use this function to copy a large bitmapView products that this article applies to.Article ID:935607Last Review:August 29, 2007Revision:2.0On This PageSYMPTOMSIn Windows Vista, the CopyImage function may fail when you use this function to copy a large bitmap.Back to the topCAUSEThis problem occurs if the width of the bitmap multiplied by the color depth of the bitmap is larger than a WORD value. The following is a typical situation in which ... Read more..

Error message when you try to upgrade from Windows XP to Windows Vista: You must first uninstall Sonic DLAView products that this article applies to.Article ID:930369Last Review:March 15, 2007Revision:1.2SYMPTOMSWhen you try to upgrade a computer from Microsoft Windows XP to Windows Vista, you receive the following error message in the compatibility report, and you cannot upgrade Windows:You must first uninstall Sonic DLANote This problem occurs even though you do not have Sonic DLA installed. This problem also occurs even ... Read more..

After you put a Windows Explorer window into full-screen mode on a secondary monitor, the navigation bar does not appear on a Windows Vista-based or Windows Server 2008-based computerView products that this article applies to.Article ID:949843Last Review:March 24, 2008Revision:1.0On This PageSYMPTOMSConsider the following scenario:•You connect more than one monitor on a Windows Vista-based or Windows Server 2008-based computer.• On a secondary monitor, you put a Windows Explorer window into full-screen mode by pressing the F11 key. In this scenario, when ... Read more..

You can customize a Windows Imaging Format (WIM) file before you deploy Windows Vista, and then upgrade to Windows Vista by using the customized WIM file. However, the upgrade process stops when you use the customized WIM file.   CAUSE This issue occurs when you customize a WIM file by adding some applications, drivers, and other specific configurations for computers or common configurations that are needed for specific roles. When you upgrade to ... Read more..