Open Software Solutions

Article ID: 961690 - Last Review: January 29, 2009 - Revision: 1.0How to record a refund to a bank account for a credit card transaction in the UK version of Office Accounting Professional 2008View products that this article applies to.Expand all | Collapse allINTRODUCTIONThis article describes how to record a refund to a bank account for a credit card transaction in the United Kingdom (UK) version of Microsoft Office Accounting Professional 2008.MORE INFORMATIONTo record a refund to a bank account ... Read more..

You cannot access a locked Sony USB hard disk drive in Windows VistaView products that this article applies to.Article ID:929705Last Review:March 15, 2007Revision:1.2SYMPTOMSWindows Vista does not recognize a locked Sony USB hard disk drive. Therfore, you cannot access the drive.Back to the topCAUSEThis problem occurs because the USB device sends an incorrect status code to Windows Vista. Also, the device sends no additional sense code information before the device is unlocked. Therefore, Windows Vista does not recognize the device.Back to ... Read more..

MS08-052: Description of the security update for GDI+ for the 2007 Office system: September 9, 2008View products that this article applies to.Article ID:954326Last Review:September 9, 2008Revision:1.1On This PageINTRODUCTIONMicrosoft has released security bulletin MS08-052. To view the complete security bulletin, visit one of the following Microsoft Web sites: •Home users:http://www.microsoft.com/protect/computer/updates/bulletins/200809.mspx (http://www.microsoft.com/protect/computer/updates/bulletins/200809.mspx)Skip the details: Download the updates for your home computer or laptop from the Microsoft Update Web site now:http://update.microsoft.com/microsoftupdate/ (http://update.microsoft.com/microsoftupdate/)•IT professionals:http://www.microsoft.com/technet/security/bulletin/ms08-052.mspx (http://www.microsoft.com/technet/security/bulletin/ms08-052.mspx)Back to the topHow to obtain help and support for ... Read more..

his article describes how to embed a link in a Microsoft Office Visio drawing to a named region within a Microsoft Office Excel Worksheet. MORE INFORMATION loadTOCNode(1, \'moreinformation\'); About linking and embedding loadTOCNode(2, \'moreinformation\'); Embed an object in your Visio drawing if you want to keep all the data that you want to work with in one file, or if you want to transfer the file to other computers. You can embed data from programs that support the OLE 2 standard. For ... Read more..

Article ID: 961368 - Last Review: December 19, 2008 - Revision: 1.0Command line error MIDL1005 : cannot find C preprocessor cl.exeView products that this article applies to.Expand all | Collapse allSource: Microsoft SupportBack to the topRAPID PUBLISHINGRAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.Back to the topActionMIDL could generate MIDL1005 error if it's not able ... Read more..

In Microsoft Excel, you may have a named range that must be extended to include new information. This article describes a method to create a dynamic defined name. Note The method in this article assumes that there are no more than 200 rows of data. You can revise the defined names so that they use the appropriate number and reflect the maximum number of rows. How to use the OFFSET formula with a defined name loadTOCNode(2, \'summary\'); To do this, follow these ... Read more..

Article ID: 960254 - Last Review: January 7, 2009 - Revision: 1.0Error message when you click Checked out to me in the Manage Content and Structure page after you filter the picture library by a custom column: Cannot find column [repro]View products that this article applies to.Expand all | Collapse allSYMPTOMSIn a Microsoft Office SharePoint Server 2007 (MOSS) site, you filter the picture library by a custom column in the Manage Content and Structure page. Then, if you ... Read more..

Article ID: 968604 - Last Review: March 4, 2009 - Revision: 1.0Restore of a Virtual Machine (VM) using Volume Shadow Copy Service (VSS) Generates an Event ID: 6008View products that this article applies to.Expand all | Collapse allSource: Microsoft SupportBack to the topRAPID PUBLISHINGRAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.Back to the topActionWhen ... Read more..

Description of the PowerPoint 2007 post-Service Pack 1 hotfix package: February 13, 2008View products that this article applies to.Article ID:944098Last Review:March 25, 2008Revision:1.0On This PageSUMMARYThis article describes the Microsoft Office PowerPoint 2007 issue that is fixed in the PowerPoint 2007 post-Service Pack 1 hotfix package that is dated February 13, 2008.This article describes the following items about the hotfix package:•The issues that the hotfix package fixes.•The prerequisites for installing the hotfix package.•Whether you must restart the computer after you ... Read more..

Error message when an application calls the RegisterTypeLib API to register a type library in Windows Vista: Access deniedView products that this article applies to.Article ID:935200Last Review:November 30, 2007Revision:3.3On This PageSYMPTOMSConsider the following scenario. In an application that is running on a Windows Vista-based computer, you try to map the HKEY_CLASSES_ROOT registry subtree to another registry subtree. For example, you try to map the HKEY_CLASSES_ROOT registry subtree to the HKEY_CURRENT_USER registry subtree. When the application calls ... Read more..

Article ID: 967107 - Last Review: January 28, 2009 - Revision: 1.0IE7 does not restore when selecting Maximize or Restore from the Taskbar Context MenuView products that this article applies to.Expand all | Collapse allSource: Microsoft SupportBack to the topRAPID PUBLISHINGRAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.Back to the topActionOn a Tablet PC running ... Read more..

When you double-click the Global.mpt file, you receive the following error message: The global template file Global.mpt cannot be opened. You cannot open the currently active global template file. CAUSE loadTOCNode(1, 'cause'); When you start Microsoft Project, it automatically loads the Global.mpt file in the background. If you then double-click the Global.mpt file to open it, you receive the error message described in the "Symptoms" section of this article. STATUS loadTOCNode(1, 'status'); This behavior is by design. You cannot open the Global.mpt template ... Read more..

In Microsoft Office PowerPoint 2007, you create a slide that has a bulleted list that contains six or more levels of nested bullets. When you do this, you cannot use Effect Options under Custom Animation to animate the bullets that are nested by six levels or more. WORKAROUND loadTOCNode(1, \'workaround\'); To work around this problem, expand the Timeline element for the bulleted list, and then animate each nested bullet individually. To do this, follow these steps: 1. Click the text box or the ... Read more..

Description of the Office Project 2007 hotfix package: May 8, 2008View products that this article applies to.Article ID:952293Last Review:May 12, 2008Revision:1.0On This PageSUMMARYThis article describes the Microsoft Office Project 2007 issue that is fixed in the hotfix package that is dated May 8, 2008.This article describes the following items about the hotfix package:•The issues that the hotfix package fixes.•The prerequisites for installing the hotfix package.•Whether you must restart the computer after you install the hotfix package.•Whether the hotfix package is ... Read more..

Description of the SharePoint Server 2007 hotfix package: May 8, 2008View products that this article applies to.Article ID:952294Last Review:July 9, 2008Revision:1.0On This PageSUMMARYThis article describes the Microsoft Office SharePoint Server 2007 issues that are fixed in the hotfix package that is dated May 8, 2008.This article describes the following items about the hotfix:•The issues that the hotfix fixes.•The prerequisites for installing the hotfix.•Whether you must restart the computer after you install the hotfix.•Whether the hotfix is replaced by any ... Read more..

No search results are returned after you detach and then reattach a content database in SharePoint Server 2007 or in Windows SharePoint Services 3.0View products that this article applies to.Article ID:949603Last Review:March 27, 2008Revision:1.0On This PageSYMPTOMSIn Microsoft Office SharePoint Server 2007 or in Microsoft Windows SharePoint Services 3.0, you detach a content database and then reattach it to the same Web application or to another Web application. After you do this, no search results are returned when you perform a ... Read more..

Event ID 2436 is logged in the Application log when you search for a URL in SharePoint Server 2007View products that this article applies to.Article ID:952172Last Review:May 30, 2008Revision:1.1SYMPTOMSWhen you search for a URL in Microsoft Office SharePoint Server 2007, the following event may be logged in the Application log:Event Type: WarningEvent Source: Office Server SearchEvent Category: Gatherer Event ID: 2436Date: DateTime: TimeDescription:The start addressURL cannot be crawled.Context: Application 'SharePointServerPortalname', Catalog 'Portal_Content'Details:The specified address was excluded from the index. The ... Read more..

Article ID: 959640 - Last Review: December 20, 2008 - Revision: 2.0Description of the Excel 2007 hotfix package (Excel.msp, Xlconv.msp, Oartconv.msp, Oart.msp): December 16, 2008Hotfix Download AvailableView and request hotfix downloadsView products that this article applies to.On This PageExpand all | Collapse allSUMMARYThis article describes the Microsoft Office Excel 2007 issue that is fixed in the hotfix package that is dated December 16, 2008.Back to the topINTRODUCTIONThis hotfix fixes the following issue that was not previously documented in a Microsoft ... Read more..

Folders may have to be excluded from antivirus scanning when you use a file-level antivirus program in Windows SharePoint Services 3.0 or in SharePoint Server 2007View products that this article applies to.Article ID:952167Last Review:May 19, 2008Revision:2.0On This PageINTRODUCTIONThis article includes information about folders that may have to be excluded from antivirus scanning in Microsoft Windows SharePoint Services 3.0 and in Microsoft Office SharePoint Server 2007. These folders may have to be excluded from antivirus scanning when you use a ... Read more..

After you apply security update 929123, you may be prompted by a dialog box that requests more input about how to continue when you browse a Web siteView products that this article applies to.Article ID:937912Last Review:December 3, 2007Revision:1.4SYMPTOMS After you apply security update 929123, you may be prompted by a dialog box that requests more input about how to continue when you browse a Web site. Back to the topCAUSEThis issue occurs because you do not have the appropriate ... Read more..