Open Software Solutions

Error message when you try to log on by using an account name that contains an at sign (@): The system could not log you onView products that this article applies to.Article ID:925634Last Review:November 27, 2007Revision:1.7SYMPTOMSWhen you try to log on to a Microsoft Windows-based computer by using a user name that contains an at sign (@), you receive the following error message: The system could not log you on. Make sure your user name and domain are correct, ... Read more..

Description of the SharePoint Server 2007 post-2007 Microsoft Office servers Service Pack 1 hotfix package: July 23, 2008View products that this article applies to.Article ID:955586Last Review:August 8, 2008Revision:1.0On This PageSUMMARYThis article describes the Microsoft Office SharePoint Server 2007 issues that are fixed in the SharePoint Server 2007 post-2007 Microsoft Office servers Service Pack 1 hotfix package that is dated July 23, 2008.This article describes the following items about the hotfix package:•The issues that the hotfix package fixes.•The prerequisites for installing ... Read more..

MS08-032: Critical security update of ActiveX kill bitsView products that this article applies to.Article ID:950760Last Review:June 10, 2008Revision:1.0On This PageINTRODUCTION Microsoft has released security bulletin MS08-032. The security bulletin contains all the relevant information about the security update. This information includes deployment options. To view the complete security bulletin, visit one of the following Microsoft Web sites:•Home users:http://www.microsoft.com/protect/computer/updates/bulletins/200806.msp (http://www.microsoft.com/protect/computer/updates/bulletins/200806.mspx)Skip the details: Download the updates for your home computer or laptop from the Microsoft Update Web site now:http://update.microsoft.com/microsoftupdate/ (http://update.microsoft.com/microsoftupdate/)•IT professionals:http://www.microsoft.com/technet/security/bulletin/MS08-032.msp (http://www.microsoft.com/technet/security/bulletin/MS08-032.mspx)Back ... Read more..

Article ID: 965219 - Last Review: January 23, 2009 - Revision: 1.0Blank screen when resuming from screen saver after removing second monitorView products that this article applies to.Expand all | Collapse allSource: Microsoft SupportBack to the topRAPID PUBLISHINGRAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.Back to the topSymptomYou may see a blank screen upon ... Read more..

Article ID: 958783 - Last Review: October 30, 2008 - Revision: 2.0Description of the Word 2007 hotfix package (Proof-el-gr.msp): October 28, 2008Hotfix Download AvailableView and request hotfix downloadsView products that this article applies to.On This PageExpand all | Collapse allSUMMARYThis article describes the Microsoft Office Word 2007 issue that is fixed in the hotfix package that is dated October 28, 2008.This article describes the following items about the hotfix package:The issues that the hotfix package fixes.The prerequisites for installing the ... Read more..

Description of the 2007 Office hotfix package (Gfonts.msp): August 26, 2008 View products that this article applies to.Article ID:956514Last Review:September 9, 2008Revision:1.1On This PageSUMMARYThis article describes the 2007 Microsoft Office system issue that is fixed in the hotfix package that is dated August 26, 2008.This article describes the following items about the hotfix package:•The issues that the hotfix package fixes.•The prerequisites for installing the hotfix package.•Whether you must restart the computer after you install the hotfix package.•Whether the hotfix package ... Read more..

Error message when you use Group Policy to add different versions of an add-in as Office Outlook 2007 trusted add-ins: The name you entered has already been used You need to enter a unique nameView products that this article applies to.Article ID:950774Last Review:March 27, 2008Revision:1.0SYMPTOMSWhen you use Group Policy to add multiple versions of an add-in as Office Outlook 2007 trusted add-ins, you may receive the following error message: The name you entered has already been used. You need to ... Read more..

Article ID: 957253 - Last Review: November 12, 2008 - Revision: 1.0Description of the update for Microsoft Office Script Editor Help: November 11, 2008View products that this article applies to.On This PageExpand all | Collapse allINTRODUCTIONMicrosoft has released updated Help (HxS) files for Microsoft Office Script Editor for 2007 Microsoft Office system. This update contains the latest revisions and additions to Office Script Editor Help and Office Script Editor Developer Help.Back to the topMORE INFORMATIONUpdate information The updates for Microsoft ... Read more..

Article ID: 959665 - Last Review: November 11, 2008 - Revision: 1.0Detection and deployment guidance for the November 11, 2008 security releaseView products that this article applies to.On This PageExpand all | Collapse allINTRODUCTIONAs part of an ongoing commitment to provide detection tools and deployment recommendations for security updates, Microsoft is delivering this detection and deployment guidance for all updates that are released during a Microsoft Security Response Center (MSRC) release cycle.This guidance contains recommendations that are based on the ... Read more..

MS08-026: Description of the security bulletin for Word 2007: May 5, 2008View products that this article applies to.Article ID:950113Last Review:May 13, 2008Revision:1.0On This PageINTRODUCTIONMicrosoft has released security bulletin MS08-026. The security bulletin contains all the relevant information about the security update. This information includes file manifest information and deployment options. To view the complete security bulletin, visit one of the following Microsoft Web sites: •Home users:http://www.microsoft.com/protect/computer/updates/bulletins/200805.mspx (http://www.microsoft.com/protect/computer/updates/bulletins/200805.mspx)Skip the details: Download the updates for your home computer or laptop from the ... Read more..

Detection and deployment guidance for the May 8, 2007 security releaseView products that this article applies to.Article ID:936981Last Review:December 3, 2007Revision:4.2On This PageSUMMARYAs part of an ongoing commitment to provide detection tools and deployment recommendations for security updates, Microsoft is delivering this detection and deployment guidance for all updates that are released during a Microsoft Security Response Center (MSRC) release cycle. This guidance contains recommendations that are based on the types of scenarios that may exist in various Microsoft operating ... Read more..

Error message when you try to use the MOVE command to move a file to or from a folder in a WIM image: The request is not supportedView products that this article applies to.Article ID:926174Last Review:January 9, 2007Revision:1.0SYMPTOMSWhen you try to use the move command to move a file to or from a folder in a Microsoft Windows Imaging Format (WIM) image file, you may receive the following error message: The request is not supportedBack to the topCAUSEThis issue ... Read more..

Article ID: 960498 - Last Review: December 17, 2008 - Revision: 1.0Description of the 2007 Office system hotfix package (msdaipp.msp): December 16, 2008Hotfix Download AvailableView and request hotfix downloadsView products that this article applies to.On This PageExpand all | Collapse allSUMMARYThis article describes the 2007 Microsoft Office system issue that is fixed in the hotfix package that is dated December 16, 2008.Back to the topINTRODUCTIONIssue that this hotfix package fixesThis hotfix package fixes the following issue that is not previously ... Read more..

MS08-055: Description of the security update for the 2007 Office system and for the Compatibility Pack for the 2007 Office system: September 9, 2008View products that this article applies to.Article ID:951944Last Review:September 25, 2008Revision:2.0On This PageINTRODUCTIONMicrosoft has released security bulletin MS08-055. To view the complete security bulletin, visit one of the following Microsoft Web sites: •Home users:http://www.microsoft.com/protect/computer/updates/bulletins/200809.mspx (http://www.microsoft.com/protect/computer/updates/bulletins/200809.mspx)Skip the details: Download the updates for your home computer or laptop from the Microsoft Update Web site now:http://update.microsoft.com/microsoftupdate/ (http://update.microsoft.com/microsoftupdate/)•IT professionals:http://www.microsoft.com/technet/security/bulletin/ms08-055.mspx (http://www.microsoft.com/technet/security/bulletin/ms08-055.mspx)Back to ... Read more..

This article explains how to display text that is derived from a shape's custom properties in Microsoft Visio. In this article, the "process" shape from the Basic flowchart stencil is used for illustration purposes. If you use an alternate shape, make sure the shape has custom properties, and that you have entered values into the custom properties. This article assumes that you have used the ShapeSheet before and are familiar with adding sections and typing formulas. MORE INFORMATION loadTOCNode(1, \'moreinformation\'); A simple ... Read more..

Article ID: 968699 - Last Review: March 6, 2009 - Revision: 1.0Delay when calling Web Service from .Net clientView products that this article applies to.Expand all | Collapse allSource: Microsoft SupportBack to the topRAPID PUBLISHINGRAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.Back to the topSymptomWhen calling a web service from a .net client you ... Read more..

You are prompted two times to type your username and your password when you try to open or to save a 2007 Office documentView products that this article applies to.Article ID:928151Last Review:October 15, 2007Revision:1.3SYMPTOMSYou try to open a 2007 Microsoft Office document that is on a shared folder, or you try to save a 2007 Office document to a shared folder. When you do this, you are prompted two times to type your username and your password to access ... Read more..

Description of the Visio 2007 hotfix package: March 3, 2008 View products that this article applies to.Article ID:941879Last Review:March 19, 2008Revision:1.0On This PageSUMMARYThis article describes the Microsoft Office Visio 2007 issues that are fixed in the hotfix package that is dated March 3, 2008.Back to the topINTRODUCTIONIssues that the hotfix package fixesThis hotfix package fixes the following issues that were not previously documented in a Microsoft Knowledge Base article:•You open two drawings at the same time in Visio 2007. Drawing ... Read more..

Virtual machines that were created on the beta version of the Hyper-V role do not start after the Hyper-V role is updated to a later versionView products that this article applies to.Article ID:949222Last Review:March 19, 2008Revision:1.0On This PageSYMPTOMSYou have the beta version of the Hyper-V role installed on the release version of Windows Server 2008.You update the Hyper-V role to a later version. In this situation, virtual machines that were created on the beta version of the Hyper-V role do ... Read more..

This article discusses how to troubleshoot damaged drawings in Microsoft Office Visio 2007, Microsoft Office Visio 2003, and Microsoft Visio 2002. This article describes some symptoms that may indicate that the drawing that you are working with in Visio is damaged. Additionally, this article lists some recovery methods that you can use on the damaged drawing. They include general troubleshooting methods, methods to try if you can or cannot open the drawing, and methods to help prevent damage that may occur ... Read more..