Open Software Solutions

Description of the BitLocker Drive Preparation ToolView products that this article applies to.Article ID:930063Last Review:September 7, 2007Revision:10.0Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:322756 ... Read more..

Description of the Word 2007 hotfix package: June 20, 2008View products that this article applies to.Article ID:954576Last Review:July 17, 2008Revision:1.0On This PageSUMMARYThis article describes the Microsoft Office Word 2007 issue that is fixed in the Word 2007 hotfix package that is dated June 20, 2008.This article describes the following items about the hotfix package:•The issues that the hotfix package fixes.•The prerequisites for installing the hotfix package.•Whether you must restart the computer after you install the hotfix package.•Whether the ... Read more..

Article ID: 959456 - Last Review: February 13, 2009 - Revision: 1.0Error message when you try to open an appointment in the calendar after you apply hotfix 955572: Cannot open this itemView products that this article applies to.Expand all | Collapse allSYMPTOMSAfter you apply hotfix 955572, you may receive an error message when you open an appointment in a shared calendar: Cannot open this item This issue may occur if the following conditions are true: ... Read more..

Article ID: 957097 - Last Review: February 26, 2009 - Revision: 3.0MS08-068: Vulnerability in SMB could allow remote code executionView products that this article applies to.On This PageExpand all | Collapse allINTRODUCTIONMicrosoft has released security bulletin MS08-068. To view the complete security bulletin, visit one of the following Microsoft Web sites:Home users:http://www.microsoft.com/protect/computer/updates/bulletins/200811.mspx (http://www.microsoft.com/protect/computer/updates/bulletins/200811.mspx) Skip the details: Download the updates for your home ... Read more..

Article ID: 950918 - Last Review: January 22, 2009 - Revision: 1.0To keep Remote Access Service connections active after you log off from Windows Vista or Windows Server 2008, you must create a new registry keyHotfix Download AvailableView and request hotfix downloadsView products that this article applies to.On This PageExpand all | Collapse allSYMPTOMSWhen you log off from a Windows Remote Access Service client, any Remote Access connections are disconnected automatically. If the Remote Access Service client is ... Read more..

MS08-030: Vulnerability in Bluetooth stack could allow remote code executionView products that this article applies to.Article ID:951376Last Review:June 19, 2008Revision:2.0On This PageINTRODUCTIONMicrosoft has released security bulletin MS08-030. The security bulletin contains all the relevant information about the security update. This information includes deployment options. To view the complete security bulletin, visit one of the following Microsoft Web sites: •Home users:http://www.microsoft.com/protect/computer/updates/bulletins/200806.mspx (http://www.microsoft.com/protect/computer/updates/bulletins/200806.mspx)Skip the details: Download the updates for your home computer or laptop from the Microsoft Update Web site now:http://update.microsoft.com/microsoftupdate/ (http://update.microsoft.com/microsoftupdate/)•IT ... Read more..

You may experience various symptoms when you try to open an Office document from a Web site hyperlink in a 2007 Office application on a Windows Vista-based client computerView products that this article applies to.Article ID:955375Last Review:July 28, 2008Revision:1.0SYMPTOMSOn a Windows Vista-based client computer, you try to open a Microsoft Office document from a Web site hyperlink in a 2007 Microsoft Office application. When you do this, you may experience the following symptoms:•Performance is slow, or the 2007 Office ... Read more..

Notification message when you remove or repair a program in Windows Vista: An unidentified program wants to access your computerView products that this article applies to.Article ID:929467Last Review:March 15, 2007Revision:1.3SYMPTOMSWhen you remove or repair a program in Windows Vista, you may receive the following notification message in the User Account Control dialog box: An unidentified program wants to access your computerBack to the topCAUSEThis issue may occur if the following conditions are true:•The program installation used a Microsoft Windows ... Read more..

Article ID: 959573 - Last Review: November 4, 2008 - Revision: 1.0PRB: GetVolumeNameForVolumeMountPoint API may return Incorrect Name for Volumes with Multiple NamesView products that this article applies to.Expand all | Collapse allSource: Microsoft SupportBack to the topRAPID PUBLISHINGRAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.Back to the topSymptomOn Windows, every volume is assigned a ... Read more..

Description of the Software Update for Web Folders: May 18, 2007View products that this article applies to.Article ID:907306Last Review:September 11, 2007Revision:1.6On This PageSUMMARYThis article describes the Web folders issues that are fixed in the Software Update for Web Folders that is dated May 18, 2007.This article describes the following items about the update:•The issues that the update fixes.•The prerequisites for installing the update.•Whether you must restart the computer after you install the update.•Whether the update is replaced by any other ... Read more..

When a Windows Vista-based client computer synchronizes a cached Outlook .pst file with the server, you cannot access the .pst fileView products that this article applies to.Article ID:944386Last Review:March 12, 2008Revision:1.0On This PageSYMPTOMSConsider the following scenario:•You are running Microsoft Office Outlook on a Windows Vista-based computer.•You are using a Personal Folders File (.pst file) that is stored in a folder. •The folder is redirected to a server. •The .pst file is cached locally by Client-Side Caching (CSC).In ... Read more..

You cannot access a WebDAV site whose SSL setting for client certificates is set to Accept if you cancel the Select Certificate dialog box on a computer that is running Windows Vista or Windows Server 2008View products that this article applies to.Article ID:954809Last Review:September 10, 2008Revision:1.1On This PageSYMPTOMSConsider the following scenario. •On a Web Distributed Authoring and Versioning (WebDAV) site, you set the Secure Sockets Layer (SSL) setting for client certificates to Accept. •On a computer that is running Windows ... Read more..

Article ID: 958934 - Last Review: November 3, 2008 - Revision: 1.0Outlook 2007 crashes after you install a package that contains the .NET Framework 3.5 with SP1 and the .NET Framework 2.0 with SP2 on an Exchange 2007 Client Access serverView products that this article applies to.Expand all | Collapse allSYMPTOMSYou may experience one or more of the following symptoms after you install a package that contains the Microsoft .NET Framework 3.5 with Service Pack 1 (SP1) and ... Read more..

The changes in the TOC and PageRef fields do not appear when you compare Word 2007 documentsView products that this article applies to.Article ID:954540Last Review:July 17, 2008Revision:1.0SYMPTOMSYou update some page values in a Microsoft Office Word 2007 document. When you compare the revised document to the original document, the changes in the TOC and PageRef fields do not appear.RESOLUTIONImportant This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might ... Read more..

You may experience authentication issues when you access a network-attached storage device after you upgrade to Windows Server 2008, to Windows Vista, to Windows Server 2003, or to Windows XPView products that this article applies to.Article ID:954387Last Review:July 14, 2008Revision:1.1SYMPTOMSWhen you access a network-attached storage device after you upgrade to Windows Server 2008, to Windows Vista, to Windows Server 2003, or to Windows XP, you may experience authentication issues. Typically, you receive an error message that states that access ... Read more..

Article ID: 956573 - Last Review: November 20, 2008 - Revision: 1.0Event ID 1032 is not logged in the Application log when users send e-mail messages while they are logged on to Outlook Web Access as another user in Exchange 2007View products that this article applies to.Expand all | Collapse allSYMPTOMSIn a Microsoft Exchange Server 2007 environment, you grant a user the Full Access permission and the Send As permission on a shared mailbox or Exchange Management ... Read more..

A red X appears in the icon for a mapped network drive in Windows Vista, even though you can successfully access the driveView products that this article applies to.Article ID:938062Last Review:August 29, 2007Revision:2.0On This PageSYMPTOMSIn Windows Vista, a red X appears in the icon for a mapped network drive in Folders area of Windows Explorer. However, in the details pane, a green pipe appears in the icon for the same drive. Because you can successfully access the network drive, ... Read more..

Error message when you try to open an EFS-encrypted file in Windows XP or in Windows Server 2003 after the file has been opened in Windows Vista: Access is deniedView products that this article applies to.Article ID:939391Last Review:April 11, 2008Revision:2.0SYMPTOMSConsider the following scenario.In Windows Vista, you use Encrypting File System (EFS) to create an EFS-encrypted file. Or, you edit an EFS-encrypted file in Windows Vista. Then, you try to open the file in Microsoft Windows XP or in Microsoft ... Read more..

Article ID: 951597 - Last Review: November 11, 2008 - Revision: 1.0MS08-069: Description of the security update for the 2007 Office servers: November 11, 2008View products that this article applies to.On This PageExpand all | Collapse allINTRODUCTIONMicrosoft has released security bulletin MS08-069. To view the complete security bulletin, visit one of the following Microsoft Web sites: Home users:http://www.microsoft.com/protect/computer/updates/bulletins/200811.mspx (http://www.microsoft.com/protect/computer/updates/bulletins/200811.mspx) Skip the details: ... Read more..

An updated password is not saved for all users when you change the password for an all-user network connection in Windows Vista, and you receive the following error message: Error 5: Access is deniedView products that this article applies to.Article ID:927831Last Review:March 15, 2007Revision:1.5SYMPTOMSConsider the following scenario:•You use the Windows Vista Get Connected Wizard to connect a Windows Vista-based computer to a destination network.•The user name and password that is configured in the network connection is saved for all users. ... Read more..