Open Software Solutions

You cannot access files on a memory card in a networked printer's built-in memory card reader, and you receive an error message in Windows Vista or in Windows XP SP2: <IP_Address> memory_card refers to a location that is unavailableView products that this article applies to.Article ID:930618Last Review:August 29, 2007Revision:3.0On This PageSYMPTOMSIn Windows Vista or in Windows XP Service Pack 2 (SP2), when you try to access the files on a memory card in a networked printer's built-in memory ... Read more..

Information about Network Monitor 3View products that this article applies to.Article ID:933741Last Review:March 17, 2008Revision:3.0INTRODUCTIONThis article contains information about Microsoft Network Monitor 3. Network Monitor 3 is a protocol analyzer. It enables you to capture, to view, and to analyze network data. You can use it to help troubleshoot problems with applications on the network. This article contains download and support information, installation notes, and general usage information about Network Monitor 3. Network Monitor 3.1 ... Read more..

MS08-014: Description of the security update for Excel 2007: March 11, 2008View products that this article applies to.Article ID:946974Last Review:March 11, 2008Revision:1.0On This PageINTRODUCTIONMicrosoft has released security bulletin MS08-014. The security bulletin contains all the relevant information about the security update. This information includes file manifest information and deployment options. To view the complete security bulletin, visit one of the following Microsoft Web sites: •Home users:http://www.microsoft.com/protect/computer/updates/bulletins/200803.mspx (http://www.microsoft.com/protect/computer/updates/bulletins/200803.mspx)Skip the details: Download the updates for your home computer or laptop from ... Read more..

This article describes how one user can share contacts between different Outlook profiles. The concepts in this article also apply to other Outlook components, such as the calendar and mail. MORE INFORMATION loadTOCNode(1, \'moreinformation\'); You may want to share contact items between Outlook profiles. Alternately, you may want to copy the Contacts folder from one Outlook profile to another to use the Contacts folder within the default personal folders (.pst) file, or as a separate Contacts folder in its own personal ... Read more..

When you try to run an .msi file to install an add-in for Microsoft Office Visio 2007 on a Windows Vista-based computer, the add-in is not installed. Additionally, you receive the following error message in the installation log file: Error 1720. There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action VisSolPublish_BumpVisioChangeId script error -2147024891, WshShell.RegWrite: Invalid root in registry key "HKLM\Software\Microsoft\Office\Visio\ConfigChangeID". ... Read more..

SYMPTOMS loadTOCNode(1, \\\'symptoms\\\'); In Microsoft Office Picture Manager, when you export two images of different orientations (one is landscape, the other is portrait), the longest side of each image is reduced to the longest resize resolution that is specified, even if the longest side of the image is not the width (landscape) but, instead the height (portrait) of the image. CAUSE loadTOCNode(1, \\\'cause\\\'); This problem occurs if you choose one of the fixed resolution settings (by using the Export using this ... Read more..

MS08-033: Vulnerabilities in DirectX could allow remote code execution View products that this article applies to.Article ID:951698Last Review:June 10, 2008Revision:1.0On This PageINTRODUCTIONMicrosoft has released security bulletin MS08-033. The security bulletin contains all the relevant information about the security update. This information includes deployment options. To view the complete security bulletin, visit one of the following Microsoft Web sites: •Home users:http://www.microsoft.com/protect/computer/updates/bulletins/200806.mspx (http://www.microsoft.com/protect/computer/updates/bulletins/200806.mspx)Skip the details: Download the updates for your home computer or laptop from the Microsoft Update ... Read more..

Description of the Access 2007 hotfix package: January 28, 2008View products that this article applies to.Article ID:943249Last Review:March 27, 2008Revision:3.0On This PageSUMMARYThis article describes the Microsoft Office Access 2007 issues that are fixed in the Access 2007 hotfix package that is dated January 28, 2008.This article describes the following items about the hotfix package:•The issues that the hotfix package fixes.•The prerequisites for installing the hotfix package.•Whether you must restart the computer after you install the hotfix package.•Whether the hotfix package is replaced ... Read more..

When you try to open an item that was added to a discussion board by using the list Web part in SharePoint Server 2007, the item does not openView products that this article applies to.Article ID:953452Last Review:June 25, 2008Revision:1.0SYMPTOMSWhen you try to open an item that was added to a discussion board by using the list Web part in Microsoft Office SharePoint Server 2007, the item does not open. Instead, you are redirected to the default Web page for the ... Read more..

You may experience connectivity issues or performance issues when you connect a Windows Vista-based mobile PC to a non-Vista certified wireless access point or routerView products that this article applies to.Article ID:953944Last Review:June 3, 2008Revision:1.0Source: Microsoft SupportBack to the topRAPID PUBLISHINGRAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.Back to the topActionYou may experience random ... Read more..

Article ID: 958723 - Last Review: November 5, 2008 - Revision: 1.0Cell borders are printed beyond the page break or specified print area when you print an Excel 2007 worksheet, and you use the B4 (JIS) paper sizeView products that this article applies to.Expand all | Collapse allSYMPTOMS When you print a worksheet that contains cell shading in Microsoft Office Excel 2007, you find that the worksheet is not printed correctly. For example, cell borders extend beyond the page break ... Read more..

SUMMARY loadTOCNode(1, \'summary\'); This step-by-step article shows you how to calculate the number of months between any two dates. To calculate the number of months between any two dates, use one of the following methods. Note that both methods use the following information: EDate = Earlier Date LDate = Later DateNOTE: If you type LDate or EDate directly into this formula instead of into their cell references, you must surround it by quotation marks (for example, "9/7/00"). Round Up loadTOCNode(2, ... Read more..

Error message when you open the Office Assistant in Word 2002 by using Works Suite 2006 on a Windows Vista-based computer: “The Office Assistant requires Microsoft Agent 2.0 or later”View products that this article applies to.Article ID:930203Last Review:March 20, 2007Revision:1.2SYMPTOMSWhen you open the Office Assistant in Microsoft Word 2002 by using Microsoft Works Suite 2006 on a Windows Vista-based computer, you receive the following error message:The Office Assistant requires Microsoft Agent 2.0 or later.Back to the topCAUSEThis ... Read more..

Unable to uninstall/Re-install VCRedistView products that this article applies to.Article ID:955748Last Review:July 16, 2008Revision:1.0Source: Microsoft SupportBack to the topRAPID PUBLISHINGRAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.Back to the topActionYou try to do one of the following:Remove Microsoft Visual C++ Redist from the Add/Remove Programs Control Panel applet, orInstall Microsoft Visual C++ Redist on ... Read more..

Problem: Building a VC++ DLL returns error LNK1189 when there are too many exportsView products that this article applies to.Article ID:949945Last Review:March 4, 2008Revision:1.1Source: Microsoft SupportBack to the topRAPID PUBLISHINGRAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.Back to the topActionCreate a C++ DLL project. Try to export more than 64K (65,536) functions, classes and members of classes from it. ... Read more..

Error message when the Outlook 2007 with Business Contact Manager installation fails during the SQL Server part of the installation process: This error may be timing-relatedView products that this article applies to.Article ID:951451Last Review:April 18, 2008Revision:1.0SYMPTOMSThe Microsoft Office Outlook 2007 with Business Contact Manager installation may fail during the Microsoft SQL Server part of the installation process. Additionally, an error message that resembles the following is logged in the SQL Server Errorlog file:Date Time spid4s Error: ... Read more..

After you turn on User Account Control in Windows Vista, programs may be unable to access some network locationsView products that this article applies to.Article ID:937624Last Review:July 20, 2007Revision:1.2SYMPTOMSAfter you turn on User Account Control in Windows Vista, programs may be unable to access some network locations. This problem may also occur when you use the command prompt to access a network location.Note To turn on User Account Control, you click Allow in a User Account ... Read more..

How to configure SharePoint Server 2007 and Excel Services for Kerberos authenticationView products that this article applies to.Article ID:953130Last Review:July 2, 2008Revision:1.0On This PageINTRODUCTIONThis article describes how to configure a server that is running Windows Server 2003, Microsoft Office SharePoint Server 2007, and Excel Services for Kerberos authentication.Back to the topMORE INFORMATIONFollow these steps in the order in which they are presented to configure the Kerberos protocol on SharePoint Server 2007 and on Excel Services.Back to the topConfigure SharePoint Server ... Read more..

When you try to add a page numbers, headers or footers to a Word 2007 document, the operation may fail and the following error message may appear: "The Office Open XML file BuildingBlocks.dotx cannot be opened because there are problems with contents". CAUSE loadTOCNode(1, \'cause\'); Corrupted "BuildingBlocks.dotx" file or/and older version of this file may cause to the problem/s mentioned above. RESOLUTION loadTOCNode(1, \'resolution\'); 1. Close any office program that may left open. 2. Open the folder "C:\Documents and Settings\%username%\Application Data\Microsoft\Document Building Blocks\1033" 3. Delete the ... Read more..

You receive an access error message when an application calls the StgOpenStorage method on a Windows Vista-based computerView products that this article applies to.Article ID:950106Last Review:May 12, 2008Revision:1.0On This PageSYMPTOMS When you run an application on a Windows Vista operating system as a user who is not an administrator, you receive one of the following access error messages when the application calls the StgOpenStorage method:Windows VistaERROR_DIRECTORYWindows Vista Service Pack 1 (SP1)STG_E_ACCESSDENIEDThis problem occurs if the ... Read more..