Open Software Solutions

In Windows Vista, when you right-click a shared color printer and then click Properties, an access violation occurs in the Explorer.exe process.

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Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, 32-bit versions

File name	File version	File size	Date	Time	Platform
Colorcpl.exe	6.0.6000.20604	84,992	23-May-2007	03:36	x86
Colorui.dll	6.0.6000.20604	686,592	23-May-2007	04:41	x86
Icmui.dll	6.0.6000.20604	21,504	23-May-2007	04:42	x86

Windows Vista, 64-bit versions

File name	File version	File size	Date	Time	Platform
Colorcpl.exe	6.0.6000.20604	85,504	23-May-2007	03:59	x64
Colorui.dll	6.0.6000.20604	701,952	23-May-2007	05:51	x64
Icmui.dll	6.0.6000.20604	26,112	23-May-2007	05:52	x64

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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

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For more information about the terms that are used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:

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