Open Software Solutions

A Windows Server 2008-based server may randomly restart. When this problem occurs, you receive a Stop error message that resembles the following message:

Notes

• The parameters in this Stop error message may vary, depending on the configuration of the computer.
• Not all 0x000000BE Stop error messages are caused by this problem.

This problem occurs because Windows Server 2008 does not correctly synchronize memory protection changes when the system writes registry hive files.

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

To work around this problem, follow these steps:

1. Click Start, click Run, type regedit, and then click OK.
2. Locate and then click the following registry subkey:
   HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Session Manager Configuration Manager
3. In the details pane, right-click ProtectedStorage, and then click Modify.

   Note If the ProtectedStorage registry entry does not exist, you must create it. To do this, follow these steps:

   1. On the Edit menu, point to New, and then click DWORD Value.
   2. Type ProtectedStorage, and then press ENTER.
4. In the Base box, click Decimal, type 0 in the Value data box, and then click OK.
5. Exit Registry Editor.
6. Restart the computer.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.