Open Software Solutions

Consider the following scenario. A shared printer is hosted on a Microsoft Windows Server 2003-based computer. On a Windows Vista-based client computer, you use the Point and Print feature to connect to this printer. In this scenario, the printer does not work correctly.

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This problem occurs because registry information for the printer is overwritten on the Windows Vista-based client computer. This registry information is replaced by the registry information for the Windows Server 2003 version of the printer driver. Windows Vista does not correctly merge the dependent registry files.

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Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, x86-based versions

File name	File version	File size	Date	Time	Platform
Localspl.dll	6.0.6000.20608	694,272	30-May-2007	03:29	x86
Update.mum	Not Applicable	1,802	30-May-2007	14:16	Not Applicable
X86_aee3d61b4fa8d1b0ffe18e6918800e9c_31bf3856ad364e35_6.0.6000.20608_none_82b40650c48e73b4.manifest	Not Applicable	718	30-May-2007	14:16	Not Applicable
X86_microsoft-windows-p..ooler-core-localspl_31bf3856ad364e35_6.0.6000.20608_none_2ec6bc8aae9df545.manifest	Not Applicable	13,392	30-May-2007	14:18	Not Applicable

Windows Vista, 64-bit versions

File name	File version	File size	Date	Time	Platform
Amd64_12eb14c4807162c82f8fb47431a6e190_31bf3856ad364e35_6.0.6000.20608_none_241790e4bc227085.manifest	Not Applicable	1,084	30-May-2007	14:16	Not Applicable
Amd64_microsoft-windows-p..ooler-core-localspl_31bf3856ad364e35_6.0.6000.20608_none_8ae5580e66fb667b.manifest	Not Applicable	13,460	30-May-2007	14:21	Not Applicable
Localspl.dll	6.0.6000.20608	834,048	30-May-2007	04:49	x64
Update.mum	Not Applicable	1,802	30-May-2007	14:16	Not Applicable

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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

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For more information, click the following article number to view the article in the Microsoft Knowledge Base:

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