Open Software Solutions

This article describes how to enable the Internet Message Access Protocol (IMAP) messages to use INTERNALDATE as the delivery date of the message in Outlook 2007.

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

To resolve this problem, apply hotfix 957692, and then use the IMAP Use INTERNALDATE registry entry to enable the hotfix. To do this, follow these steps:

1. Apply hotfix 957692.For more information, click the following article number to view the article in the Microsoft Knowledge Base:
   957692  (/Feedback.aspx?kbNumber=957692/ ) Description of the Outlook 2007 hotfix package (Outlook.msp): October 28, 2008
2. Add the IMAP Use INTERNALDATE registry entry. To do this, follow these steps:
   1. Exit Outlook 2007
   2. Start Registry Editor.
      • In Windows Vista: Click Start
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        , type regedit in the Start Search box, and then press ENTER.

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        If you are prompted for an administrator password or for confirmation, type the password, or provide confirmation.

      • In Windows XP: Click Start, click Run, type regedit, and then click OK.
   3. Locate and then click one of the following registry subkeys, as appropriate for your situation:
      HKEY_CURRENT_USER Software Microsoft Office 12.0 Outlook Options Mail

      If you use policies, click the following registry subkey:

      HKEY_CURRENT_USER Software Policies Microsoft Office 12.0 Outlook Options Mail

      Note Both registry subkeys perform the same function.

   4. On the Edit menu, point to New, and then click DWORD Value.
   5. Type IMAP Use INTERNALDATE, and then press ENTER.
   6. Right-click IMAP Use INTERNALDATE, and then click Modify.
   7. In the Value data box, type 1, and then click OK.
   8. Exit Registry Editor.