You receive a STOP 0×0000010E or STOP 0×000000C1 error message on a Windows Vista-based computer or on a Windows Server 2008-based computer
| Article ID | : | 953026 |
| Last Review | : | August 12, 2008 |
| Revision | : | 3.0 |
On This Page
SYMPTOMS
VIDEO_MEMORY_MANAGEMENT_INTERNAL
SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION (c1)
Note The four parameters in the STOP 0×0000010E error message may vary, depending on the actual configurations.
This problem typically occurs when you are running an application that requires lots of graphics processing. For example, this problem may occur when you play a video game on the computer.
RESOLUTION
Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a Hotfix download available section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The Hotfix download available form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
To apply this hotfix on Windows Vista-based computer, you must have Windows Vista Service Pack 1 installed on the computer. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
No prerequisites are required for Windows Server 2008.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace a previously released hotfix.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista and Windows Server 2008 file information notes
| • | Service Pack 1 is integrated into Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxxx version number. |
| • | The .manifest files and the .mum files that are installed in each environment are listed separately in the Additional file information for Windows Server 2008 and for Windows Vista section. These files and their associated .cat (security catalog) files are critical to maintaining the state of the updated component. The .cat files are signed with a Microsoft digital signature. The attributes of these security files are not listed. |
For all supported 32-bit versions of Windows Server 2008 and of Windows Vista
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Cdd.dll | 6.0.6000.16688 | 36,864 | 14-May-2008 | 05:21 | x86 |
| Dxgkrnl.sys | 6.0.6000.16688 | 619,008 | 14-May-2008 | 03:00 | x86 |
| Cdd.dll | 6.0.6000.20833 | 37,376 | 13-May-2008 | 03:14 | x86 |
| Dxgkrnl.sys | 6.0.6000.20833 | 621,568 | 13-May-2008 | 00:53 | x86 |
| Cdd.dll | 6.0.6001.18000 | 36,864 | 19-Jan-2008 | 07:26 | x86 |
| Dxgkrnl.sys | 6.0.6001.18071 | 625,152 | 14-May-2008 | 03:01 | x86 |
| Cdd.dll | 6.0.6001.22178 | 36,864 | 14-May-2008 | 05:15 | x86 |
| Dxgkrnl.sys | 6.0.6001.22178 | 625,152 | 14-May-2008 | 02:57 | x86 |
For all supported 64-bit versions of Windows Server 2008 and of Windows Vista
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Cdd.dll | 6.0.6000.16688 | 47,104 | 14-May-2008 | 05:32 | x64 |
| Dxgkrnl.sys | 6.0.6000.16688 | 875,520 | 14-May-2008 | 03:18 | x64 |
| Cdd.dll | 6.0.6000.20833 | 47,104 | 13-May-2008 | 03:19 | x64 |
| Dxgkrnl.sys | 6.0.6000.20833 | 879,104 | 13-May-2008 | 01:07 | x64 |
| Cdd.dll | 6.0.6001.18000 | 47,104 | 19-Jan-2008 | 07:53 | x64 |
| Dxgkrnl.sys | 6.0.6001.18071 | 883,200 | 14-May-2008 | 03:38 | x64 |
| Cdd.dll | 6.0.6001.22178 | 47,104 | 14-May-2008 | 05:39 | x64 |
| Dxgkrnl.sys | 6.0.6001.22178 | 883,200 | 14-May-2008 | 03:25 | x64 |
Additional file information for Windows Server 2008 and for Windows Vista
Additional files for all supported 32-bit versions of Windows Server 2008 and of Windows Vista
| File name | Package_1_for_kb953026_bf~31bf3856ad364e35~x86~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 1,897 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_1_for_kb953026~31bf3856ad364e35~x86~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 2,603 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_2_for_kb953026_bf~31bf3856ad364e35~x86~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 1,739 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_2_for_kb953026~31bf3856ad364e35~x86~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 2,441 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_3_for_kb953026_bf~31bf3856ad364e35~x86~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 1,739 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_3_for_kb953026~31bf3856ad364e35~x86~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 2,441 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_4_for_kb953026_bf~31bf3856ad364e35~x86~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 1,739 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_4_for_kb953026~31bf3856ad364e35~x86~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 2,443 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_for_kb953026_client_0_bf~31bf3856ad364e35~x86~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 1,406 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_for_kb953026_client_0~31bf3856ad364e35~x86~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 1,426 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_for_kb953026_client_1_bf~31bf3856ad364e35~x86~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 1,348 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_for_kb953026_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 1,367 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_for_kb953026_client_bf~31bf3856ad364e35~x86~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 1,681 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_for_kb953026_client~31bf3856ad364e35~x86~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 1,713 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_for_kb953026_sc_0_bf~31bf3856ad364e35~x86~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 1,402 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_for_kb953026_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 1,421 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_for_kb953026_sc_bf~31bf3856ad364e35~x86~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 1,404 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_for_kb953026_sc~31bf3856ad364e35~x86~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 1,423 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_for_kb953026_server_0_bf~31bf3856ad364e35~x86~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 1,406 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_for_kb953026_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 1,425 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_for_kb953026_server_bf~31bf3856ad364e35~x86~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 1,412 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_for_kb953026_server~31bf3856ad364e35~x86~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 1,431 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Update-bf.mum |
| File version | Not applicable |
| File size | 2,525 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Update.mum |
| File version | Not applicable |
| File size | 2,580 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | X86_57df3dc61491937c58e440ca78b851e2_31bf3856ad364e35_6.0.6001.18071_none_41c5b33719e70a26.manifest |
| File version | Not applicable |
| File size | 696 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | X86_879ec131314c4433a82f104b7fe7d3d1_31bf3856ad364e35_6.0.6001.22178_none_c131879559ed8fdd.manifest |
| File version | Not applicable |
| File size | 696 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | X86_b9923f0d4f868214e0874228a110e08c_31bf3856ad364e35_6.0.6000.16688_none_45d8159cd0411e07.manifest |
| File version | Not applicable |
| File size | 696 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | X86_f8a5cd9b5e855c15018c1b97f60832ea_31bf3856ad364e35_6.0.6000.20833_none_3c349437ce1fb812.manifest |
| File version | Not applicable |
| File size | 696 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | X86_microsoft-windows-lddmcore_31bf3856ad364e35_6.0.6000.16688_none_a993dce8e69fdecb.manifest |
| File version | Not applicable |
| File size | 8,417 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 05:54 |
| Platform | Not applicable |
| File name | X86_microsoft-windows-lddmcore_31bf3856ad364e35_6.0.6000.20833_none_aa4e89c3ff997154.manifest |
| File version | Not applicable |
| File size | 8,417 |
| Date (UTC) | 13-May-2008 |
| Time (UTC) | 03:47 |
| Platform | Not applicable |
| File name | X86_microsoft-windows-lddmcore_31bf3856ad364e35_6.0.6001.18071_none_ab7de974e3c4a26a.manifest |
| File version | Not applicable |
| File size | 8,862 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:08 |
| Platform | Not applicable |
| File name | X86_microsoft-windows-lddmcore_31bf3856ad364e35_6.0.6001.22178_none_ac0e8845fcdbf395.manifest |
| File version | Not applicable |
| File size | 8,417 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 05:52 |
| Platform | Not applicable |
Additional files for all supported x64-based versions of Windows Server 2008 and Windows Vista
| File name | Amd64_0d1bbbf13b8621d926196ece8ee34920_31bf3856ad364e35_6.0.6000.16688_none_e586fb8fe1b045a2.manifest |
| File version | Not applicable |
| File size | 700 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Amd64_544c08cb6b222dae559b23dd8c292d81_31bf3856ad364e35_6.0.6000.20833_none_4692a336af7f1085.manifest |
| File version | Not applicable |
| File size | 700 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Amd64_794c9249e6340b0e91058990f3f087e3_31bf3856ad364e35_6.0.6001.18071_none_c2ab34e51146e46a.manifest |
| File version | Not applicable |
| File size | 700 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Amd64_87becb17cb241e1712e79b28f7290287_31bf3856ad364e35_6.0.6001.22178_none_f1f84ee5b71fcb6b.manifest |
| File version | Not applicable |
| File size | 700 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Amd64_microsoft-windows-lddmcore_31bf3856ad364e35_6.0.6000.16688_none_05b2786c9efd5001.manifest |
| File version | Not applicable |
| File size | 8,679 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 06:26 |
| Platform | Not applicable |
| File name | Amd64_microsoft-windows-lddmcore_31bf3856ad364e35_6.0.6000.20833_none_066d2547b7f6e28a.manifest |
| File version | Not applicable |
| File size | 8,679 |
| Date (UTC) | 13-May-2008 |
| Time (UTC) | 03:59 |
| Platform | Not applicable |
| File name | Amd64_microsoft-windows-lddmcore_31bf3856ad364e35_6.0.6001.18071_none_079c84f89c2213a0.manifest |
| File version | Not applicable |
| File size | 9,127 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:10 |
| Platform | Not applicable |
| File name | Amd64_microsoft-windows-lddmcore_31bf3856ad364e35_6.0.6001.22178_none_082d23c9b53964cb.manifest |
| File version | Not applicable |
| File size | 8,679 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 11:33 |
| Platform | Not applicable |
| File name | Package_1_for_kb953026_bf~31bf3856ad364e35~amd64~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 1,909 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_1_for_kb953026~31bf3856ad364e35~amd64~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 2,619 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_2_for_kb953026_bf~31bf3856ad364e35~amd64~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 1,749 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_2_for_kb953026~31bf3856ad364e35~amd64~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 2,455 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_3_for_kb953026_bf~31bf3856ad364e35~amd64~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 1,749 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_3_for_kb953026~31bf3856ad364e35~amd64~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 2,455 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_4_for_kb953026_bf~31bf3856ad364e35~amd64~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 1,749 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_4_for_kb953026~31bf3856ad364e35~amd64~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 2,457 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_for_kb953026_client_0_bf~31bf3856ad364e35~amd64~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 1,414 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_for_kb953026_client_0~31bf3856ad364e35~amd64~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 1,434 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_for_kb953026_client_1_bf~31bf3856ad364e35~amd64~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 1,356 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_for_kb953026_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 1,375 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_for_kb953026_client_bf~31bf3856ad364e35~amd64~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 1,691 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_for_kb953026_client~31bf3856ad364e35~amd64~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 1,723 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_for_kb953026_sc_0_bf~31bf3856ad364e35~amd64~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 1,410 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_for_kb953026_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 1,429 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_for_kb953026_sc_bf~31bf3856ad364e35~amd64~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 1,412 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_for_kb953026_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 1,431 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_for_kb953026_server_0_bf~31bf3856ad364e35~amd64~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 1,414 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_for_kb953026_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 1,433 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_for_kb953026_server_bf~31bf3856ad364e35~amd64~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 1,420 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Package_for_kb953026_server~31bf3856ad364e35~amd64~~6.0.1.0.mum |
| File version | Not applicable |
| File size | 1,439 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Update-bf.mum |
| File version | Not applicable |
| File size | 2,543 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
| File name | Update.mum |
| File version | Not applicable |
| File size | 2,598 |
| Date (UTC) | 14-May-2008 |
| Time (UTC) | 19:06 |
| Platform | Not applicable |
STATUS
MORE INFORMATION
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
APPLIES TO
| • | Windows Vista Starter |
| • | Windows Vista Home Basic |
| • | Windows Vista Home Premium |
| • | Windows Vista Ultimate |
| • | Windows Vista Enterprise |
| • | Windows Vista Business |
| • | Windows Vista Business 64-bit Edition |
| • | Windows Vista Ultimate 64-bit Edition |
| • | Windows Vista Home Premium 64-bit Edition |
| • | Windows Vista Home Basic 64-bit Edition |
| • | Windows Vista Enterprise 64-bit Edition |
| • | Windows Server 2008 Standard |
| • | Windows Server 2008 Enterprise |
| • | Windows Server 2008 Datacenter |
| • | Windows Server 2008 Datacenter without Hyper-V |
| • | Windows Server 2008 Enterprise without Hyper-V |
| • | Windows Server 2008 Standard without Hyper-V |
| • | Windows Web Server 2008 |
Keywords: |
kbautohotfix kbexpertisebeginner kbexpertiseinter kbbug kbfix kbhotfixserver kbqfe KB953026 |
Microsoft Knowledge Base Article
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