Open Software Solutions

Consider the following scenario. You insert a cross-reference into a Microsoft Office Word 2007 document. If you update the cross-reference, a revision occurs in the value of the Ref field. In this scenario, the Ref field is updated incorrectly when you print the Word 2007 document. Therefore, the revision in the cross-reference disappears.

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Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

To resolve this issue, follow these steps:

1.

Apply hotfix 954576. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 954576 (/Feedback.aspx?kbNumber=954576/) Description of the Word 2007 hotfix package: June 20, 2008

2.

Set the NoAutoUpdateFieldsRMark registry entry. To do this, follow these steps: a. Click Start, click Run, type regedit, and then click OK. b. Locate and then click the following registry subkey: HKEY_CURRENT_USER Software Microsoft Office 12.0 Word Options c. On the Edit menu, point to New, and then click DWORD Value. d. Type NoAutoUpdateFieldsRMark, and then press ENTER. e. Right-click NoAutoUpdateFieldsRMark, and then click Modify. f. In the Value data box, type 1, and then click OK. g. Exit Registry Editor.

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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

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