Open Software Solutions

In a Microsoft Exchange Server 2007 environment, you configure a room mailbox to have the AllBookInPolicy attribute set to "false." When you do this, the legacy free/busy information no longer appears for the appointments that are booked against the mailbox. For example, when you examine the free/busy information by using the Scheduling Assistant, the room mailbox shows a status of No Information.   CAUSE This issue occurs because the default permission is changed ... Read more..

Article ID: 959476 - Last Review: December 2, 2008 - Revision: 1.1A VSS hardware snapshot database keeps growing with duplicated snapshot information when it is updated for snapshot creation/deletion in Windows Server 2008 or in Windows Vista SP1 systemsHotfix Download AvailableView and request hotfix downloadsView products that this article applies to.On This PageExpand all | Collapse allSYMPTOMSWhen you start multiple Volume Shadow Copy (VSS) requestor instances with VSS hardware provider to delete snapshots in Windows Server 2008 or ... Read more..

Article ID: 963022 - Last Review: February 19, 2009 - Revision: 1.0Description of the SharePoint Server 2007 hotfix package (Coreserver.msp): January 27, 2009Hotfix Download AvailableView and request hotfix downloadsView products that this article applies to.On This PageExpand all | Collapse allSUMMARYThis article describes the Microsoft Office SharePoint Server 2007 issues that are fixed in the Office SharePoint Server 2007 hotfix package that is dated January 27, 2009.This article describes the following items about the hotfix package:The issues that the hotfix ... Read more..

Article ID: 962238 - Last Review: March 11, 2009 - Revision: 2.0MS09-008: Vulnerabilities in DNS and WINS Server could allow spoofingView products that this article applies to.On This PageExpand all | Collapse allINTRODUCTIONMicrosoft has released security bulletin MS09-008. To view the complete security bulletin, visit one of the following Microsoft Web sites:Home users:http://www.microsoft.com/protect/computer/updates/bulletins/200903.mspx (http://www.microsoft.com/protect/computer/updates/bulletins/200903.mspx) Skip the details: Download the updates for your ... Read more..

Error message when you use a Windows Vista-based computer to try to access files on a Windows Vista-based file server: <DriveLetter>: is not accessible. Insufficient system resources exist to complete the APIView products that this article applies to.Article ID:938475Last Review:November 2, 2007Revision:2.2Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For ... Read more..

The event log is not saved when you click Save and Clear after you click Clear Log in Event Viewer in Windows VistaView products that this article applies to.Article ID:932579Last Review:March 15, 2007Revision:1.1SYMPTOMSIn Windows Vista, the event log is not saved when you click Save and Clear after you click Clear Log in Event Viewer.Back to the topCAUSEThis problem occurs if Windows Vista cannot access the Universal Naming Convention (UNC) path of the location where you want to save the ... Read more..

You may experience connectivity issues or performance issues when you connect a mobile PC that is running Windows Vista to a wireless access pointView products that this article applies to.Article ID:928152Last Review:March 17, 2007Revision:1.5On This PageSYMPTOMSYou may experience random connectivity issues when you connect a Windows Vista-based mobile PC to certain Wi-Fi hot spots. These connectivity issues include the following:•The wireless network connection is dropped.•You experience poor performance.You experience these issues if the Windows Vista-based computer is running ... Read more..

You cannot use a fingerprint reader or another biometric device to log on after you upgrade to Windows VistaView products that this article applies to.Article ID:926673Last Review:March 15, 2007Revision:1.4SYMPTOMSAfter you upgrade to Windows Vista, you cannot use a fingerprint reader or another biometric device to log on.Back to the topCAUSEThis issue occurs because Windows Vista does not support the Graphical Identification and Authentication (GINA) components that the device requires.Back to the topRESOLUTIONTo resolve this problem, log on by using the ... Read more..

If your children are between the ages of 2 and 10 years old, the Internet is a great place for them to learn and to play. When your kids are at this young age, you should supervise their computer use. It's also a good idea to use tools such as Windows Live OneCare Family Safety or Windows Vista Parental Controls. Safety tips Here are some safety tips to consider when you go online with your 2-10 year old: 1. It's never too early to foster ... Read more..

Description of the Visio 2007 hotfix package: March 3, 2008 View products that this article applies to.Article ID:941879Last Review:March 19, 2008Revision:1.0On This PageSUMMARYThis article describes the Microsoft Office Visio 2007 issues that are fixed in the hotfix package that is dated March 3, 2008.Back to the topINTRODUCTIONIssues that the hotfix package fixesThis hotfix package fixes the following issues that were not previously documented in a Microsoft Knowledge Base article:•You open two drawings at the same time in Visio 2007. Drawing ... Read more..

When you try to send a page from a notebook in Microsoft Office OneNote 2007 to an e-mail recipient, only the current page can be sent. You cannot send a section or the whole notebook to an e-mail recipient. WORKAROUND loadTOCNode(1, \'workaround\'); To work around this issue, save the notebook as a package. Then, send the package to the e-mail recipient. To do this, follow these steps: 1. Right-click the page, the section, or the notebook that you want to send, and ... Read more..

Turning Off Java Applets Some web pages provide a rich interactive experience with Java™ applets.  However, some users that rely on keyboard navigation may experience problems with some Java applets that automatically set focus and do not provide a way to break out of the applet and navigate to the rest of the web page.  If this is a problem for you, you can disable Java by going to Edit  > Preferences, selecting the Content and unchecking the Enable Java preference. Restricting JavaScript Behavior You can turn off JavaScript entirely ... Read more..

Handwriting recognition personalization is currently available for English, Japanese, Chinese (Traditional), Chinese (Simplified), and Korean only. Handwriting recognition personalization contains two parts: the Handwriting recognition personalization tool and the automatic learning. With the Handwriting recognition personalization tool, you can perform the following tasks: • Target specific recognition errors. Currently available for English, Japanese, Chinese (Traditional), Chinese (Simplified), and Korean. • Teach the recognizer your handwriting style. Currently available for English. Automatic learning performs the following tasks: • Automatically learns your vocabulary. Currently available for English. • Automatically ... Read more..

Description of the Office Project 2007 hotfix package: May 8, 2008View products that this article applies to.Article ID:952293Last Review:May 12, 2008Revision:1.0On This PageSUMMARYThis article describes the Microsoft Office Project 2007 issue that is fixed in the hotfix package that is dated May 8, 2008.This article describes the following items about the hotfix package:•The issues that the hotfix package fixes.•The prerequisites for installing the hotfix package.•Whether you must restart the computer after you install the hotfix package.•Whether the hotfix package is ... Read more..

The WDS server may not start, and an error is logged in the System log when you start the WDS serverView products that this article applies to.Article ID:954410Last Review:July 7, 2008Revision:1.0SYMPTOMSOn a Windows 2008 Server-based computer, when you try to start Windows Deployment Services (WDS) server, the WDS server may not start. Additionally, you may receive an error message that resembles the following in the System log:Type: Error Event ID: 7024 Source: Service Control Manager Description: The Windows Deployment Services ... Read more..

You may be unable to use a WSD-based scanner driver to transfer data if the scanned data is very large in Windows VistaView products that this article applies to.Article ID:934327Last Review:August 29, 2007Revision:2.0On This PageSYMPTOMSYou may be unable to use a scanner that uses a Web Services for Devices (WSD) scanner driver to transfer scanned data in Windows Vista. This problem may occur if the scanned data is very large. Examples of scanned data that may be very large are ... Read more..

How to update the RAID driver on a Toshiba Portege M400 mobile PC that is running Windows VistaView products that this article applies to.Article ID:928235Last Review:March 15, 2007Revision:1.4INTRODUCTIONThis article describes how to update the RAID driver on a Toshiba Portege M400 mobile PC that is running Windows Vista.MORE INFORMATIONTo update the RAID driver on a Toshiba Portege M400 mobile PC that is running Windows Vista, follow these steps:1.Obtain an updated RAID driver from the computer manufacturer. For information about how ... Read more..

Downloading files can include installing programs from a CD, opening pictures or links to Web sites from e-mail, copying Word documents and Excel spreadsheets from the company network, upgrading software acquired from the Web, or transferring music files from a computer half a world away. Files you download could be just what you expect, but they might also be a vehicle for malevolent intent. Malicious software (also called malware) is software that can harm you or your computer; it can include ... Read more..

A computer that is running Windows Server 2008 for Itanium-Based Systems may restart unexpectedly when you hot-replace CPUs, and a Stop error message occurs: 0x0000003B View products that this article applies to.Article ID:951684Last Review:July 2, 2008Revision:1.1On This PageSYMPTOMSOn a computer that is running Windows Server 2008 for Itanium-Based Systems, you use the Dynamic Hardware Partitioning (DHP) features to hot-replace CPUs. When you do this, you may receive a Stop error message that resembles the following message:STOP ... Read more..

A Windows Vista Service Pack 1-based guest virtual machine restarts without warning after you uninstall the RC1 integration services on a Windows Server 2008-based computerView products that this article applies to.Article ID:954424Last Review:July 30, 2008Revision:1.0On This PageSYMPTOMSConsider the following scenario:•You have a Windows Server 2008-based computer that has Hyper-V installed.•You are running a Windows Vista Service Pack 1 (SP1)-based guest virtual machine on the computer.•You install the Release Candidate 0 (RC0) integration services on the guest virtual machine.•You upgrade ... Read more..